Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
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Software Engineer - Backend (Remote)
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Optimize our data activation platform by designing scalable, high-performance backend systems. Collaborate with cross-functional teams to enhance user experience and drive innovation in cloud data sol...
4 days ago
Software Engineer - Backend (Remote)
$180K - $320K *
Join a team that's shaping the future of data activation by designing high-throughput, low-latency distributed systems. Take ownership of technical initiatives and collaborate with product teams to en...
5 days ago
$80K - $95K *
Join a team that's dedicated to enhancing automation solutions through troubleshooting, programming, and customer collaboration. Leverage your skills to improve machinery performance and ensure seamle...
Reposted yesterday
$100K - $120K *
Empower customer success by leading product-solution ownership, crafting tailored solutions, and managing implementation scope across cross-functional teams. Drive technical discovery and ensure seaml...
Reposted 3 weeks ago
$127K - $206K *
Empower customer success by leading strategic service delivery for major accounts. Drive adoption of security solutions, collaborate with C-suite leaders, and manage the entire services lifecycle to m...
5 days ago
Utility Infra Design Engineer / Specialist
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Elevate your career by leading the design and quality assurance of telecom infrastructure projects. Collaborate with multidisciplinary teams to develop innovative solutions for underground conduit sys...
1 week ago
IT Program Stf - E4- TS/SCI Required
$118K - $219K *
Lead the charge in delivering complex IT capabilities within secure environments. Oversee program management, systems architecture, and vendor relations while ensuring compliance and effective communi...
2 weeks ago
Virtual Client Information Officer (vCIO)
$100K - $120K *
Support client success by aligning technology with business goals, delivering insights, and ensuring optimal performance. Build strong relationships, mentor teams, and drive strategic IT initiatives w...
3 weeks ago
Professional Services Consultant
$124K - $138K *
The Professional Services Consultant at Mindtickle is responsible for delivering solutions to customer enablement challenges using the Mindtickle SaaS platform. This role involves project management...
Reposted 2 weeks ago
$92K - $153K *
Join a team that's driving innovation in ServiceNow implementations. You'll lead projects, engage stakeholders, and translate complex requirements into effective solutions, collaborating closely with...
4 weeks ago
$120K - $150K *
Unlock potential by leading system testing efforts for critical USAF missions. Collaborate on process improvements, develop test documents, and execute various testing types to ensure system operabili...
2 weeks ago
$120K - $145K *
Drive innovation in AI by building and evaluating machine learning models. Collaborate with experts to design experiments, analyze data, and communicate findings effectively to enhance model performan...
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Manager, ERP Application Support (Distribution)
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Empower a high-performing team by leading technical support operations, ensuring exceptional customer service, and driving process improvements in a dynamic environment. Your leadership will enhance t...
6 days ago
Solutions Engineer, Endpoint - West
$206K - $283K *
Transform the future of endpoint security by leveraging your expertise to drive technical wins in sales cycles. Collaborate with teams to deliver impactful presentations and build lasting customer rel...
2 weeks ago
$101K - $188K *
Elevate your career by enhancing platform reliability and automation. Collaborate with cross-functional teams to solve operational challenges, improve observability, and ensure dependable systems in a...
3 weeks ago
Windows and VMware Server Administrator
$86K - $138K *
Take ownership of the Windows and VMware server environment, providing operational support and maintenance. Collaborate on projects, ensure system stability, and implement technology changes to meet o...
3 weeks ago
Program Manager - Released Products
$95K - $115K *
Unlock project potential as a Program Manager, leading cross-functional teams to enhance released products, drive strategic initiatives, and ensure alignment with organizational goals in a dynamic, re...
4 weeks ago
$95K - $105K *
Unlock potential by leading test automation efforts, developing scripts, and ensuring software quality through comprehensive testing strategies in a collaborative environment...
5 days ago
$70K - $103K *
Contribute to optimizing papermaking processes while building strong relationships with clients. Serve as a key engineer in training, supporting account management strategies to enhance efficiency and...
Reposted 5 days ago
Engineering - BIM Technician III
$92K - $139K *
Empower your career by leading advanced BIM processes and model coordination for complex engineering projects. Utilize your expertise to enhance workflows, ensure compliance, and foster client relatio...
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Innovate with us as you lead technical delivery for enterprise data integration and migration projects, focusing on Higher Education and Salesforce ecosystems. Drive solution architecture, manage team...
2 weeks ago
Data Center Structural Engineer
$113K - $142K *
Design and develop structural engineering solutions for modular data centers. Oversee vendor collaboration, conduct risk assessments, and ensure compliance with local codes, delivering repeatable desi...
4 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.