Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Director of Service Delivery (Remote)
$150K - $180K *
Drive operational excellence by leading a team of Project Managers to deliver large-scale data center fit-out projects, ensuring compliance with standards while enhancing customer experience and foste...
2 days ago
Virtualization / Automation Engineer (Senior)
$110K - $130K *
Champion the design and automation of virtualization platforms, ensuring secure, scalable services across diverse environments. Collaborate with cross-functional teams to enhance infrastructure effici...
2 days ago
Team Lead, Software Development
$110K - $130K *
Elevate team performance by leading a Scrum team in developing and modernizing enterprise SaaS applications. Guide technical decisions, mentor engineers, and foster collaboration across departments to...
3 weeks ago
$110K - $130K *
Drive the design and enhancement of corporate security infrastructure, improving automation and maintaining strong security posture in a cloud environment. Collaborate with teams to implement controls...
Reposted 1 week ago
Sr. Engineer, AI Cyber Security
$140K - $187K *
Innovate the future of AI security by designing and implementing robust defenses against adversarial threats, ensuring the integrity of AI systems while fostering innovation and collaboration across c...
2 weeks ago
Senior Telecommunications Engineering Specialist
$89K - $148K *
Join a team that's dedicated to delivering innovative telecommunications solutions. Lead the design and engineering of complex systems, ensuring compliance with security standards while optimizing per...
2 weeks ago
Software Engineer, Quality & Automation
$110K - $130K *
Elevate quality and automation efforts for enterprise deployments. Collaborate with customers and engineering to develop a robust QA function using agentic tooling, ensuring consistent environments an...
Reposted 3 weeks ago
$115K - $135K *
Join a team that's driving growth by managing territory opportunities, executing partner-led sales, and building strong relationships with decision-makers to enhance cybersecurity solutions and expand...
Today
$110K - $130K *
Champion AI deployment by designing and implementing innovative solutions across multiple platforms. Collaborate with teams to enhance customer experiences while ensuring data governance and security...
2 weeks ago
Cross-Centers Service Delivery Operations Lead
$120K - $145K *
Transform enterprise service delivery by leading cross-center operations, enhancing efficiency, and ensuring high-quality IT services across multiple locations. Drive initiatives that improve performa...
3 weeks ago
IT Technical Training Lead (Senior)
$110K - $130K *
Lead the development and execution of technical training programs, ensuring alignment with enterprise modernization and operational priorities. Collaborate with stakeholders to enhance workforce profi...
1 week ago
Senior Project Manager-MEP Building Automation Controls
$110K - $130K *
Partner with us to lead multiple real estate projects in financial services, managing planning, execution, and closeout with a focus on MEP systems and automation. Your strategic insight will drive su...
Reposted 1 week ago
Hardware Integration Project Manager (Facilities & Equipment) - EV Construction Management
$140K - $160K *
Unlock potential by leading hardware integration projects from prototype to deployment. Collaborate with cross-functional teams to ensure product viability in real-world environments while managing ri...
1 week ago
Senior Field Service Technician-1
$68K - $109K *
Join a team that's dedicated to delivering exceptional service and solutions in energy distribution. You'll execute critical service tasks, enhance customer satisfaction, and drive operational improve...
5 days ago
Organizational Development Analyst
$72K - $135K *
Champion the design and delivery of impactful learning initiatives, ensuring alignment with business needs while enhancing the learner experience across a global Operations organization...
6 days ago
$125K - $150K *
Pioneer the success of large-scale construction projects, ensuring timely delivery and quality standards. Lead diverse teams, manage client relationships, and drive strategic planning while overseeing...
5 days ago
ITSM / Service Management Lead (Senior)
$110K - $130K *
Drive enterprise-wide IT service management governance and process integration. Lead service-quality improvements and ITIL best-practice adoption across all service-management processes for enhanced s...
1 week ago
$125K - $150K *
Drive customer success by leading enterprise engagements and deploying AI solutions. Collaborate with cross-functional teams to ensure operational impact and long-term partnerships, enhancing efficien...
2 weeks ago
Senior Workforce Solutions Engineer
$104K - $153K *
Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...
1 week ago
Senior Customer Onboarding Engineer
$126K - $140K *
Shape the future of customer success by owning technical onboarding, guiding clients through implementation, optimizing deployments, and ensuring adherence to best practices for optimal use of the pla...
4 weeks ago
Staff Hardware Engineer, Electrical Distribution System / Harness
$110K - $130K *
Advance the design and implementation of electrical distribution systems for autonomous vehicles, ensuring robust architectures and seamless integration across teams from concept to production...
2 weeks ago
$110K - $120K *
Lead the charge in quality engineering for critical assessment platforms, driving testing excellence and automation maturity. Collaborate with cross-functional teams to ensure reliability and scalabil...
2 weeks ago
Senior Service Delivery Manager
$110K - $130K *
Lead service delivery excellence for a major enterprise account, ensuring performance, compliance, and continuous improvement while fostering strong client relationships and managing cross-functional...
5 days ago
Application Services (AMS) Specialized Sales Executive -Digital Sales
$125K - $150K *
Transform client relationships and drive business growth through strategic sales execution in Application Modernization Services. Leverage industry expertise and AI knowledge to deliver tailored solut...
Reposted yesterday
Lead ServiceNow Security and Data Protection Engineer
$130K - $260K *
Lead the charge in establishing security governance and standards for the ServiceNow platform. Collaborate across teams to define security strategy, evaluate risks, and enhance security capabilities...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.