Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$95K - $115K *
Drive impactful initiatives by leading complex workstreams that enhance performance, reduce costs, and mitigate risks. Collaborate across teams to influence outcomes and implement strategic improvemen...
2 weeks ago
Software Engineer III - Developer Platform & AI Enablement
$102K - $136K *
Join a team that's transforming healthcare by developing essential tooling and AI capabilities for engineers. This role spans software development, architecture, and collaboration in an Agile environm...
Reposted 5 days ago
Remote Sr. Technical Trainer - Operational Excellence Champion
$130K - $150K *
Join a team that's dedicated to operational excellence by developing training programs and mentoring technicians in Power Systems. Drive improvements and standardization across regions while enhancing...
Yesterday
$125K - $150K *
Champion digital transformation by leading delivery teams in Salesforce projects, ensuring excellence in project management, client relationships, and issue resolution while mentoring consultants and...
2 weeks ago
$75K - $158K *
Drive robust application security integration within the SDLC while collaborating with development teams to analyze and mitigate vulnerabilities. Engage in proactive testing and ensure compliance, enh...
Reposted 1 week ago
Technical Client Success Specialist
$70K - $110K *
Lead the charge in ensuring an exceptional client experience by bridging communication between internal teams and clients, fostering strong relationships, and proactively addressing client needs while...
4 weeks ago
Forward Deployed Engineer (Growth Solutions)
$111K - $180K *
Unlock potential by designing AI-powered solutions for complex reporting challenges. Collaborate with customers and cross-functional teams to deliver innovative outcomes in regulated environments whil...
4 weeks ago
$105K - $202K *
Create innovative AI-powered healthcare products by transforming complex workflows into intuitive applications. Collaborate with cross-functional teams to deliver impactful user experiences and own fe...
2 weeks ago
$100K - $150K *
Lead the charge in enhancing infrastructure reliability and automation for large-scale game development projects, collaborating with teams to implement cloud solutions and streamline CI/CD processes...
1 week ago
$127K - $172K *
Elevate your career by shaping user experiences as a UI/UX Developer. Leverage 10+ years of expertise in React SPAs and responsive design to modernize financial applications. Collaborate across teams...
Reposted 1 week ago
$218K - $256K *
Lead the charge in shaping IT strategy and operations for a remote-first SaaS company. Drive service delivery, enhance employee technology experiences, and build a high-performing IT organization whil...
1 week ago
Software Engineering, Team Manager
$165K - $175K *
Empower engineering teams to enhance assessment services through leadership, technical expertise, and responsible AI adoption. Drive team performance and customer outcomes across diverse product areas...
2 weeks ago
Senior Manager, Systems and Infrastructure Engineering
$90K - $180K *
Join a team that's redefining IT infrastructure by leading innovative solutions in systems engineering, cloud migration, and automation. Drive operational excellence while collaborating across teams t...
1 week ago
Sr IT Project Management Specialist
$95K - $115K *
Unlock potential by managing complex IT projects, ensuring timely completion and customer satisfaction through data analysis and effective communication across teams...
1 week ago
Director of Tier 3 and Support Engineering
$125K - $150K *
Lead the charge in enhancing customer support by managing Tier 3 Support and Support Engineering teams. Drive technical resolutions, streamline escalations, and foster team development within a dynami...
2 weeks ago
Compiled Health - Member of Technical Staff, Compiler (Remote)
$250K - $400K *
Champion innovative research in clinical AI, driving the development of executable clinical logic modules and experiments to enhance decision-making in healthcare. Collaborate with founders and clinic...
2 weeks ago
$85K - $95K *
Grow your career with a dynamic team, managing post-sales operations for key customers. Leverage your expertise in coordinating production schedules and delivery, ensuring alignment with customer need...
4 weeks ago
$110K - $130K *
Champion the design and development of innovative solutions as a Sr. .NET Developer. Leverage your extensive experience in Microsoft technologies and API integration to lead projects and enhance team...
6 days ago
Director, ServiceNow Architect & Technical Delivery
$140K - $180K *
Empower teams by leading the technical vision and delivery standards for ServiceNow. Drive high-quality implementations across engagements while mentoring talent and collaborating with management to e...
Reposted 3 weeks ago
$100K - $120K *
Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...
3 weeks ago
Lead IT Systems Engineer - Public Sector
$116K - $155K *
Transform the future of networking by leading hands-on system integration; design, implement, and optimize solutions. Collaborate across teams to enhance efficiencies and deliver top-tier operational...
Reposted 1 week ago
$110K - $130K *
Transform client engagement by leading diverse teams to deliver high-quality projects. Drive business development through strong client relationships and oversee technical delivery, ensuring complianc...
4 weeks ago
$100K - $120K *
Contribute to cloud modernization efforts by developing innovative MS PowerApps solutions, supporting peak demand initiatives, and engaging in design and implementation for critical IT applications...
Reposted today
Enterprise Strategist- Services Engagement
$121K - $170K *
Drive your career forward as a strategic leader, guiding enterprise-level technology solutions. Engage with executive stakeholders, architect innovative multi-practice solutions, and influence digital...
2 weeks ago
Technical Support Engineer (New England)
$72K - $112K *
Serve as a vital technical support resource in healthcare technology, ensuring system stability and customer satisfaction while managing service requests and collaborating with teams for quick resolut...
Reposted 3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.