Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Director- Forward Deployed Engineering (Remote)
$280K - $330K *
Unlock potential by leading a team of Forward Deployed Engineers to identify AI opportunities, translate business needs into solutions, and drive measurable impact through agile delivery and collabora...
3 weeks ago
$63K - $129K *
Elevate your career by joining a dynamic Agile team to design, develop, and implement innovative software solutions. Collaborate closely with stakeholders to deliver high-quality products while mentor...
Today
$95K - $115K *
Take ownership of building and maintaining CI/CD pipelines while administering Linux/Windows servers. Engage in configuration management and mentor team members to enhance platform standards and secur...
Today
$95K - $115K *
Lead the charge in building and maintaining CI/CD pipelines while administering Linux/Windows servers. Collaborate on configuration management and mentor team members to enhance DevOps practices in a...
Today
$110K - $160K *
Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...
2 weeks ago
Application Support Engineer - Mid Level
$93K - $179K *
Empower operational excellence by providing advanced technical support for critical applications. Collaborate with cross-functional teams to troubleshoot issues, enhance system performance, and ensure...
3 weeks ago
Staff System I&T Engineer - I&T Lead
$131K - $243K *
Lead the charge in modernizing C4I systems by managing integration and testing strategies. Collaborate with an international team to define architecture and ensure system verification, driving project...
Yesterday
$64K - $102K *
Elevate network performance by deploying and optimizing voice solutions, ensuring 99.999% uptime. Collaborate on network planning and security, while providing expert support and documentation for com...
Reposted yesterday
$80K - $95K *
Lead daily service desk operations, ensuring efficient ticket management, staffing, and quality support. Collaborate with teams to enhance service delivery and customer experience while overseeing inc...
2 days ago
Principal Engineer, Service Delivery - Networking
$122K - $174K *
Unlock your potential as you drive the deployment of cutting-edge networking solutions, ensuring exceptional service delivery and customer satisfaction through expert collaboration and proactive issue...
Reposted today
Teamcenter L2 Support Consultant
$84K - $131K *
Unlock your potential as a Lead Consultant, providing expert Level 2 support for Teamcenter PLM environments. Collaborate with cross-functional teams to resolve complex issues and ensure application s...
4 days ago
$120K - $145K *
Explore the potential of AI in full-stack development while designing and delivering enterprise applications. Collaborate across teams and mentor engineers, ensuring your expertise shapes cutting-edge...
4 weeks ago
$120K - $200K *
Transform backend services and REST APIs in a collaborative environment. Leverage your software engineering skills to support cyber training initiatives, utilizing modern technologies and cloud infras...
2 weeks ago
$80K - $95K *
Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...
Reposted 1 week ago
Corporate Technology Support Engineer
$75K - $106K *
Manage high-quality technical support for corporate users, ensuring seamless operation of Windows and macOS devices, Microsoft 365, and endpoint technologies. Drive improvements in support processes a...
3 weeks ago
$83K - $125K *
Drive the operational health of mission-critical Appian environments, ensuring reliability and performance. Collaborate with cross-functional teams to manage configurations, deployments, and incident...
5 days ago
$130K - $150K *
Join a dynamic team as a senior technical leader, driving innovative platform solutions and enhancing integration processes. Collaborate across teams to improve user experiences and streamline operati...
Reposted today
$68K - $94K *
Manage client relationships and contracts, ensuring alignment with technical standards. Foster cross-departmental collaboration and oversee service delivery, driving customer satisfaction and retentio...
4 weeks ago
Staff Systems Engineer - Mainframe MQ/CICS (Remote)
$80K - $180K *
Innovate with us to lead a dynamic team in designing and supporting cutting-edge technical infrastructure. Drive impactful projects, mentor junior engineers, and enhance operational stability while le...
1 week ago
$96K - $148K *
Join a team that's enhancing mission-critical IT services by managing and supporting UNIX/Linux systems in a dynamic environment. Leverage your expertise to implement improvements and ensure robust cy...
Today
$75K - $127K *
Lead the design and development of SAP Integration solutions, ensuring efficient system communication and data exchange. Collaborate with stakeholders to deliver reliable applications and enhance proc...
Yesterday
Windows, Azure, Virtualization Engineer
$122K *
Transform enterprise Windows infrastructure and cloud environments by designing, implementing, and securing systems. Collaborate with IT teams to optimize performance, automate processes, and ensure c...
1 week ago
$66K - $106K *
Contribute to the modernization of America's airspace by executing software installations and updates for the FAA's Terminal Flight Data Manager program, ensuring operational readiness and compliance...
1 week ago
Tier 0 ServiceNow Administrator / Self-Service Specialist (Senior)
$95K - $115K *
Transform self-service capabilities by managing and enhancing ServiceNow functionalities, ensuring seamless customer experiences through effective ticket routing, knowledge management, and automation...
2 days ago
$87K - $135K *
Drive your career forward by leading systems engineering for a cloud-based enterprise system. Engage in architecture development, integration, and modernization efforts while ensuring security and ope...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.