Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$94K - $164K *

Unlock potential by leading research and analysis to identify system impacts, dependencies, and business needs. Collaborate with stakeholders to enhance processes and deliver clear requirements in a d...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Support the installation, maintenance, and troubleshooting of Battery Energy Storage Systems. Leverage your expertise in electrical systems and energy management to ensure optimal performance and safe...

California, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$145K - $170K *

Transform critical government missions by providing hands-on engineering support for enterprise infrastructure, cloud services, and virtualization. Collaborate with diverse teams to ensure the securit...

Washington DC, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$143K - $286K *

Lead the design and delivery of scalable platform capabilities, driving the full software development lifecycle while integrating AI/ML technologies. Collaborate across teams to ensure high-quality so...

Sunnyvale, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Drive the advancement of enterprise Identity, Credential, and Access Management (ICAM) capabilities in contested environments, leading technical studies and architectural development to enhance operat...

Washington, DCRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$143K - $286K *

Champion the development of scalable platform capabilities, driving the full software lifecycle while applying cloud-native architecture principles. Lead engineering teams, mentor talent, and ensure h...

Sunnyvale, CARemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Champion scalable solutions by driving the software development lifecycle, applying cloud-native architecture, and integrating AI/ML components. Collaborate across teams to enhance processes and mento...

Bentonville, ARRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Join a team that's driving innovation in software engineering, delivering scalable cloud-native solutions while leading the full development lifecycle. Collaborate across teams to enhance processes an...

Bentonville, ARRemote

Today

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Lead the charge in delivering scalable platform capabilities, driving the full software development lifecycle, and mentoring engineers while integrating AI/ML components to foster innovation and techn...

Bentonville, ARRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Lead the charge in designing and delivering scalable platform capabilities, driving the full software development lifecycle while integrating AI/ML solutions to enhance system resilience and agility a...

Sunnyvale, CARemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Engineer scalable platform capabilities, driving full lifecycle ownership from design to deployment. Collaborate across teams to enhance system resilience and agility, while mentoring engineers and fo...

Sunnyvale, CARemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Lead the charge in designing and evolving enterprise-scale storage platforms, driving modernization and resilience across cloud-native and on-premises environments while mentoring teams and enhancing...

Sunnyvale, CARemote

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Elevate your career by leading the development of scalable platform capabilities, driving innovation in AI/ML frameworks, and mentoring engineering teams to deliver high-quality solutions that enhance...

Sunnyvale, CARemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Engineer scalable platform capabilities by leading the software development lifecycle, integrating AI/ML technologies, and promoting architectural excellence while mentoring teams to deliver high-qual...

Sunnyvale, CARemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Drive the design and delivery of scalable platform capabilities, enhancing engineering productivity through technical leadership and collaboration. Lead the full software lifecycle while promoting clo...

Bentonville, ARRemote

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$132K - $264K *

Champion technical excellence as a Staff Engineer, leading architectural direction across teams, solving complex problems, and mentoring engineers to elevate performance in a dynamic eCommerce fulfill...

Hoboken, NJRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Champion technical leadership in reliability and scalability, driving SRE best practices and AI innovations. Build automation frameworks and enhance operational excellence across platforms, ensuring r...

Sunnyvale, CARemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Innovate by driving technical excellence in mission-critical applications, enhancing reliability and performance for a global workforce. Collaborate with cross-functional teams to tackle complex chall...

Bentonville, ARRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Accelerate progress at a leading tech firm by driving scalable software solutions. Lead cross-functional teams in developing cloud-native applications while enhancing engineering practices and integra...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $220K *

Lead technical initiatives to enhance reliability and scalability across platforms. Drive SRE best practices, architect automation frameworks, and innovate with AI solutions to improve incident manage...

Bentonville, ARRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Transform software development by leading cloud-native initiatives, mentoring peers, and integrating AI/ML technologies. Drive the full software lifecycle to deliver scalable, resilient solutions that...

Sunnyvale, CARemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $286K *

Empower your career by leading software development initiatives, driving innovation, and collaborating across teams to deliver scalable, cloud-native solutions that enhance operational efficiency and...

Sunnyvale, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$140K - $150K *

Join a team that's driving strategic project execution and mentoring talent. Leverage advanced data analytics to build impactful dashboards and navigate stakeholder relationships, ensuring alignment w...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Join a dynamic team to design and implement innovative data solutions, leveraging Azure Databricks and advanced ETL/ELT processes. Empower data-driven insights and mentor fellow engineers while enhanc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $150K *

Join a dynamic team to design and automate CI/CD infrastructure for medical device software, ensuring compliance and enhancing software delivery processes in a regulated environment...

Waltham, MARemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.