Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Sr Staff Software Engineer- Access Security - Veza
$171K - $300K *
Take ownership of architecting and developing AI-driven backend solutions for Access Security, enhancing identity intelligence and risk detection while collaborating with cross-functional teams to del...
1 week ago
Senior Software Engineer (.NET/C#/Azure)
$120K - $145K *
Champion innovation by leading the development of a modern auction platform, collaborating across teams to deliver scalable, maintainable software solutions that enhance digital marketplace operations...
2 weeks ago
$120K - $145K *
Join a dynamic team as you lead engineers in delivering high-quality technology. Drive performance, resource planning, and best practices across the SDLC while fostering a culture of collaboration and...
1 week ago
$125K - $150K *
Transform technology operations by leading IT and cybersecurity strategies, ensuring secure, scalable systems while enhancing employee support in a dynamic, remote-first environment. Collaborate acros...
2 weeks ago
People Technology Analyst - Workday
$95K - $160K *
Elevate People Technology by optimizing systems and processes, ensuring data integrity, and enhancing user experiences. Collaborate with cross-functional teams to drive efficiency and support a fast-p...
2 weeks ago
$110K - $130K *
Optimize cloud infrastructure and security automation for government projects. Collaborate with teams to enhance CI/CD pipelines, compliance, and operational resilience, ensuring efficient delivery an...
4 days ago
$106K - $198K *
Deliver full-stack data solutions across the data processing pipeline, leveraging systems engineering principles to enhance data lifecycle management and ensure efficient data access and delivery at s...
Yesterday
$160K - $180K *
Unlock your potential as a Technical Recruiter, driving Engineering hiring and building strong talent pipelines. Collaborate with leaders to define roles, enhance candidate experience, and adapt strat...
Reposted 1 week ago
Senior Consultant - Senior Project Manager
$110K - $130K *
Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...
2 weeks ago
$88K - $105K *
Design innovative Civil systems for mission-critical environments, ensuring compliance and safety. Collaborate with multi-discipline teams to deliver reliable infrastructure solutions that enhance ope...
5 days ago
$120K - $170K *
Transform enterprise software systems by leading design and development efforts, ensuring scalable, secure applications that meet federal mission needs while mentoring engineers and driving best pract...
6 days ago
$95K - $115K *
Champion our AppSec program by operating scanning tools, triaging vulnerabilities, and collaborating with engineering teams to enhance security practices and ensure compliance throughout the SDLC...
1 week ago
Senior ServiceNow Developer (Virtual Agent / Now Assist)
$165K - $250K *
Join a dynamic team to architect and develop innovative ServiceNow Virtual Agent solutions, enhancing ITSM processes through automation and integration while leading technical initiatives and mentorin...
1 week ago
$110K - $130K *
Take ownership of IT infrastructure and security operations, driving the migration to a Nutanix-based IaaS environment. Collaborate with teams to enhance security, compliance, and automation, utilizin...
3 weeks ago
$70K - $114K *
Innovate by designing scalable deployment pipelines and enhancing continuous delivery practices. Collaborate with teams to deliver secure, reliable DevOps solutions across multiple environments, ensur...
1 week ago
$100K - $120K *
Lead the charge in enhancing security for a complex federal platform, safeguarding cloud infrastructure and sensitive data. Collaborate within an Agile team to design, implement, and automate robust s...
2 weeks ago
Computer System Quality Validation Engineer
$95K - $115K *
Drive quality assurance initiatives by overseeing computer system validation processes, ensuring compliance with GxP regulations, and collaborating with cross-functional teams to enhance validation pr...
3 weeks ago
$73K - $102K *
Architect and deliver LLM-powered applications, overseeing the entire development lifecycle from design to deployment. Collaborate with cross-functional teams to integrate AI systems and ensure high-q...
2 weeks ago
$67K - $111K *
Join us to drive software solutions by collaborating on design, coding, and testing. Contribute to quality assurance and user training while enhancing system reliability through proactive problem-solv...
3 weeks ago
ServiceNow Business Data Analyst
$90K - $189K *
Elevate your career as a ServiceNow Business Analyst, bridging data analysis and IT modernization. Collaborate with stakeholders to optimize workflows and enhance performance outcomes through actionab...
1 week ago
$63K - $111K *
Elevate project execution by supporting engineering and construction teams in delivering complex industrial infrastructure projects through technical coordination and quality assurance activities...
5 days ago
SharePoint/Power Apps Developer
$98K - $120K *
Lead the design and implementation of automated workflows using SharePoint, Power Apps, and Power BI. Collaborate with stakeholders to enhance processes, provide training, and ensure seamless data int...
5 days ago
$94K - $164K *
Unlock potential by leading research and analysis to identify system impacts, dependencies, and business needs. Collaborate with stakeholders to enhance processes and deliver clear requirements in a d...
2 weeks ago
$90K - $110K *
Support the installation, maintenance, and troubleshooting of Battery Energy Storage Systems. Leverage your expertise in electrical systems and energy management to ensure optimal performance and safe...
3 weeks ago
Senior Infrastructure & Cloud Engineer (IaaS)
$145K - $170K *
Transform critical government missions by providing hands-on engineering support for enterprise infrastructure, cloud services, and virtualization. Collaborate with diverse teams to ensure the securit...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.