Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$160K - $297K *
Redefine the digital workplace by leading the design and governance of Microsoft 365 solutions, ensuring strategic alignment, security, and innovation across the enterprise. Collaborate with cross-fun...
4 weeks ago
Mainframe System / Network Architect (z/OS) | Remote | 6+ Months
$125K - $150K *
Join a dynamic team to manage and optimize enterprise mainframe environments, ensuring high availability and performance. Collaborate with cross-functional teams on strategic initiatives, system upgra...
5 days ago
Principal AI Platform Engineer
$139K - $232K *
Elevate enterprise AI capabilities by designing and implementing Generative AI solutions. Lead technical discussions, mentor talent, and drive best practices to ensure scalable, responsible AI adoptio...
3 weeks ago
Senior QA Engineer, AI & Automation
$110K - $130K *
Join a team that's redefining quality assurance through AI-accelerated test automation. You'll build scalable automation suites, integrate quality gates, and collaborate with engineers to enhance test...
1 week ago
$110K - $130K *
Transform client experiences by leading a cross-functional team as a Senior Full Stack Engineer, driving technical solutions and product enhancements while operating independently during U.S. hours to...
Yesterday
$120K - $145K *
Lead robust cloud infrastructure solutions in AWS and AWS GovCloud, ensuring CI/CD and security compliance across environments. Collaborate with teams to optimize deployment and operational processes...
4 weeks ago
Automation Engineer (Cisco CNC Upgrade)
$77K - $118K *
Transform network operations by designing and implementing automation solutions that enhance reliability and efficiency across multi-vendor infrastructures, utilizing advanced technologies like Python...
Reposted 2 days ago
Solution Architect (Rack Integration & DC Compute)
$170K - $200K *
Optimize large-scale AI data center deployments by architecting rack-level compute solutions. Collaborate with cross-functional teams to ensure seamless integration of compute, storage, and networking...
3 weeks ago
API/Integration Engineer (Journeyman)
$95K - $115K *
Innovate and enhance data interoperability by designing, building, and maintaining secure APIs and integration services. Collaborate with cross-functional teams to ensure seamless data exchange and su...
Yesterday
$125K - $150K *
Transform data integration in modern data centers by leading a team to design and implement edge collectors, ensuring seamless connectivity and efficient onboarding across multiple sites while collabo...
Today
$135K - $160K *
Unlock your potential as a Principal Software Developer, driving the design and deployment of cutting-edge AI platforms. Collaborate across the full stack to create intelligent applications that enhan...
1 week ago
Senior Cyber Security Engineer
$110K - $130K *
Lead the enhancement of security measures for cloud-based healthcare solutions, focusing on vulnerability management, incident response, and compliance. Collaborate with cross-functional teams to ensu...
1 week ago
$125K - $150K *
Drive your career with innovative AI-driven automation solutions that enhance IT operations and user experience. Collaborate across teams to minimize manual tasks, improve efficiency, and implement in...
Yesterday
$135K - $160K *
Transform product security by leading strategy, conducting threat modeling, and collaborating across teams to ensure secure design and compliance. Drive innovation in security practices while mentorin...
2 weeks ago
Sr. Principal Platform Engineer
$162K - $211K *
Join a dynamic engineering team to build and maintain production platforms, driving architectural decisions and mentoring junior engineers while ensuring system reliability and integration with IT Sec...
3 weeks ago
Electrical Engineer, Data Centers - Remote (U.S.)
$80K - $95K *
Drive innovative electrical designs for mission-critical facilities. Collaborate with global teams on high-profile data center projects, enhancing your expertise in complex systems while enjoying a fl...
1 week ago
$135K - $251K *
Engineer innovative software solutions by leading development activities, applying advanced programming techniques, and ensuring adherence to standards throughout the software lifecycle to address com...
Today
$130K - $140K *
Support a dynamic team in developing and optimizing data pipelines, ensuring seamless data processing and delivery to empower federal projects. Drive automation and promote agile methodologies for inn...
3 weeks ago
$108K - $216K *
Transform software solutions by leading collaborative teams to design, develop, and maintain scalable applications. Drive innovation through AI/ML integration while ensuring alignment with business ob...
Today
$110K - $130K *
Engage with sales teams to identify prospects and demonstrate solutions that enhance organizational security. Educate clients on challenges and drive meetings to provide tailored solutions, ensuring e...
1 week ago
Remote Access Technology Support Lead
$110K - $130K *
Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...
2 weeks ago
$87K - $119K *
Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...
3 weeks ago
Central Engineering Team Manager
$110K - $130K *
Lead and develop a multidisciplinary engineering team, driving innovation and product development while ensuring quality and efficiency in facility design and technical support for sales initiatives...
2 weeks ago
Software Delivery Lead (Senior)
$120K - $145K *
Lead the charge in software delivery by directing architecture, engineering, and Agile teams to ensure secure, high-quality software solutions meet operational readiness and stakeholder needs across m...
Yesterday
$80K - $95K *
Join a team that's dedicated to enhancing application services in cloud environments. You'll install and upgrade applications while collaborating with experts to ensure optimal performance and support...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.