Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$160K - $297K *

Redefine the digital workplace by leading the design and governance of Microsoft 365 solutions, ensuring strategic alignment, security, and innovation across the enterprise. Collaborate with cross-fun...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Join a dynamic team to manage and optimize enterprise mainframe environments, ensuring high availability and performance. Collaborate with cross-functional teams on strategic initiatives, system upgra...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$139K - $232K *

Elevate enterprise AI capabilities by designing and implementing Generative AI solutions. Lead technical discussions, mentor talent, and drive best practices to ensure scalable, responsible AI adoptio...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's redefining quality assurance through AI-accelerated test automation. You'll build scalable automation suites, integrate quality gates, and collaborate with engineers to enhance test...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform client experiences by leading a cross-functional team as a Senior Full Stack Engineer, driving technical solutions and product enhancements while operating independently during U.S. hours to...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Lead robust cloud infrastructure solutions in AWS and AWS GovCloud, ensuring CI/CD and security compliance across environments. Collaborate with teams to optimize deployment and operational processes...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$77K - $118K *

Transform network operations by designing and implementing automation solutions that enhance reliability and efficiency across multi-vendor infrastructures, utilizing advanced technologies like Python...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$170K - $200K *

Optimize large-scale AI data center deployments by architecting rack-level compute solutions. Collaborate with cross-functional teams to ensure seamless integration of compute, storage, and networking...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Innovate and enhance data interoperability by designing, building, and maintaining secure APIs and integration services. Collaborate with cross-functional teams to ensure seamless data exchange and su...

Chicago, ILRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Transform data integration in modern data centers by leading a team to design and implement edge collectors, ensuring seamless connectivity and efficient onboarding across multiple sites while collabo...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Unlock your potential as a Principal Software Developer, driving the design and deployment of cutting-edge AI platforms. Collaborate across the full stack to create intelligent applications that enhan...

Virginia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the enhancement of security measures for cloud-based healthcare solutions, focusing on vulnerability management, incident response, and compliance. Collaborate with cross-functional teams to ensu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Drive your career with innovative AI-driven automation solutions that enhance IT operations and user experience. Collaborate across teams to minimize manual tasks, improve efficiency, and implement in...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$135K - $160K *

Transform product security by leading strategy, conducting threat modeling, and collaborating across teams to ensure secure design and compliance. Drive innovation in security practices while mentorin...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$162K - $211K *

Join a dynamic engineering team to build and maintain production platforms, driving architectural decisions and mentoring junior engineers while ensuring system reliability and integration with IT Sec...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Drive innovative electrical designs for mission-critical facilities. Collaborate with global teams on high-profile data center projects, enhancing your expertise in complex systems while enjoying a fl...

Arlington, VARemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$135K - $251K *

Engineer innovative software solutions by leading development activities, applying advanced programming techniques, and ensuring adherence to standards throughout the software lifecycle to address com...

Virginia, USRemote

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$130K - $140K *

Support a dynamic team in developing and optimizing data pipelines, ensuring seamless data processing and delivery to empower federal projects. Drive automation and promote agile methodologies for inn...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $216K *

Transform software solutions by leading collaborative teams to design, develop, and maintain scalable applications. Drive innovation through AI/ML integration while ensuring alignment with business ob...

Bellevue, WARemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Engage with sales teams to identify prospects and demonstrate solutions that enhance organizational security. Educate clients on challenges and drive meetings to provide tailored solutions, ensuring e...

St. Louis, MORemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower global connectivity by leading remote access technology support, ensuring operational stability and performance of virtual desktop services. Drive incident management, enhance user experience...

Jersey City, NJRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$87K - $119K *

Drive operational excellence by leading a Technical Support team, ensuring top-tier service delivery and SLA adherence while managing high-priority incidents and fostering cross-functional collaborati...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead and develop a multidisciplinary engineering team, driving innovation and product development while ensuring quality and efficiency in facility design and technical support for sales initiatives...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Lead the charge in software delivery by directing architecture, engineering, and Agile teams to ensure secure, high-quality software solutions meet operational readiness and stakeholder needs across m...

Chicago, ILRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing application services in cloud environments. You'll install and upgrade applications while collaborating with experts to ensure optimal performance and support...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.