Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
AI Infrastructure DC Design Engineer II
$85K - $134K *
Manage moderate-complexity data hall designs and infrastructure projects, driving operational improvements and design optimizations while collaborating with cross-functional teams to ensure efficient...
2 weeks ago
AI Infrastructure DC Design Engineer II
$85K - $134K *
Design and optimize medium-complexity data hall infrastructure, enhancing operational efficiency while collaborating with cross-functional teams to ensure compliance and support project delivery...
2 weeks ago
AI Infrastructure DC Design Engineer II
$85K - $134K *
Engage in the design and optimization of data hall infrastructure, managing moderate-complexity projects while collaborating with cross-functional teams to enhance operational efficiency and scalabili...
2 weeks ago
Business Process Analyst - Remote
$90K - $100K *
Join a team that's driving transformation through a global ERP initiative. Contribute to process improvement, collaborate with experts, and enhance user training while ensuring seamless integration an...
1 week ago
$135K - $160K *
Elevate security practices by building and managing a comprehensive security program. Collaborate with engineers to identify vulnerabilities, implement automated checks, and ensure robust protection a...
Yesterday
Value Engineer - (Remote, USA)
$110K - $130K *
Transform customer engagement by leading value assessments and business case development. Collaborate with stakeholders to quantify outcomes and drive strategic initiatives, ensuring alignment between...
2 weeks ago
Specialist, Technology Solutions
$90K - $100K *
Transform business needs into actionable requirements, driving system enhancements and operational improvements. Collaborate across teams to ensure clarity and alignment, leveraging data analysis and...
4 days ago
Cybersecurity Manager - Enterprise Authentication Security Engineering (Remote)
$170K - $240K *
Unlock your potential by leading a team focused on enterprise authentication security. Drive innovation in single sign-on platforms, ensuring secure, scalable solutions for millions of users while fos...
1 week ago
$91K - $163K *
Empower your career by driving innovative software solutions through end-to-end development, collaborating with Agile teams, and leveraging cutting-edge technologies to enhance product quality and eff...
5 days ago
$80K - $95K *
Engineer robust network solutions to enhance data-center connectivity and support enterprise infrastructure modernization. Collaborate with cross-functional teams to ensure secure, reliable network se...
2 days ago
$75K - $100K *
Join the charge in supporting our enterprise IT environment by managing user identities, deploying applications, and troubleshooting complex issues across hybrid infrastructures. Leverage your experti...
6 days ago
Director, Data Center Field Service - Memphis, Tennessee
$155K - $200K *
Transform large-scale AI infrastructure service delivery by leading field operations, enhancing customer outcomes, and driving operational excellence across complex environments. Collaborate with cros...
Reposted 1 week ago
Senior Developer - Workforce AI, IT AI COE
$106K - $159K *
Help us build and innovate workforce AI platforms, integrating advanced systems and analytics to enable seamless AI adoption and enhance productivity across the enterprise. Drive measurable impact and...
Reposted 3 weeks ago
Sr. Project Manager - IT Service Delivery
$130K - $140K *
Lead the charge in managing complex IT projects, ensuring timely delivery and exceptional service. Collaborate with teams and stakeholders to drive successful outcomes while adhering to project manage...
3 weeks ago
Traveling Superintendent, Government
$90K - $120K *
Join us to lead field operations on government and infrastructure projects nationwide. Oversee construction activities, manage subcontractors, ensure safety compliance, and drive quality control for s...
5 days ago
Senior Services Engineer (B2Bi/CFT)
$110K - $130K *
Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...
1 week ago
Technical Relationship Manager (Hybrid - JP Morgan Chase, New Jersey)
$110K - $130K *
Join a team that's dedicated to fostering strategic relationships with enterprise customers, ensuring successful adoption and optimization of technology solutions in the financial services sector whil...
Today
Infor M3 CloudSuite Technical Consultant
$110K - $130K *
Transform enterprise ERP implementations by configuring and managing Infor M3 CloudSuite environments. Collaborate with IT teams to ensure operational readiness and security, driving successful projec...
5 days ago
$150K - $180K *
Join a team that's shaping the future of audit technology by leading deployments, writing production code, and building a strong engineering team to deliver innovative AI solutions for enterprise cust...
2 weeks ago
Director of Technology & Product
$115K - $135K *
Innovate technology strategy and operations, leading a team to enhance product lifecycle and client solutions. Collaborate with executives to implement AI tools and ensure effective vendor management...
4 days ago
DevSecOps Engineer / Security Specialist
$95K - $125K *
Elevate security practices by integrating SAST/DAST into CI/CD pipelines, hardening infrastructure with Ansible, and ensuring compliance with federal standards. Collaborate on vulnerability management...
Today
DevSecOps Engineer / Security Specialist
$95K - $125K *
Drive security integration in CI/CD pipelines, enhance infrastructure hardening, and manage vulnerability assessments to ensure compliance and robust security practices across federal systems...
Today
DevSecOps Engineer / Security Specialist
$95K - $125K *
Elevate security practices by integrating DevSecOps methodologies into CI/CD pipelines, enhancing infrastructure resilience, and ensuring compliance with federal standards while collaborating with cro...
Today
DevSecOps Engineer / Security Specialist
$95K - $125K *
Join a team that's dedicated to enhancing security in DevSecOps. You'll integrate security tools into CI/CD pipelines, harden infrastructure, and ensure compliance while collaborating with federal sys...
Today
DevSecOps Engineer / Security Specialist
$95K - $125K *
Help us enhance security by integrating DevSecOps practices into CI/CD pipelines, hardening infrastructure, and ensuring compliance with federal standards. Collaborate with teams to track vulnerabilit...
Today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.