Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$131K - $243K *
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Transform your career by joining our team as a Test Automation Engineer, where you'll develop automated testing solutions, ensure software quality, and support user acceptance testing in a collaborati...
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$85K - $95K *
Innovate with us as a Test Automation Engineer, driving quality through automated testing, CI/CD integration, and user acceptance support. Collaborate in a dynamic environment to enhance software reli...
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$85K - $95K *
Unlock your potential as a Test Automation Engineer, driving quality through automated testing, defect management, and CI/CD integration. Collaborate with teams to ensure software excellence and suppo...
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$85K - $95K *
Drive quality assurance by creating and maintaining automated test suites, executing comprehensive testing strategies, and ensuring software readiness through meticulous defect management and reportin...
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$85K - $95K *
Champion the development of automated testing solutions, ensuring quality and efficiency in software delivery. Collaborate with cross-functional teams to create test plans, execute testing strategies...
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$85K - $95K *
Join a dynamic team to enhance software quality through automated testing. You'll develop test plans, maintain CI/CD suites, and ensure release readiness while supporting UAT and compliance testing. D...
Today
$85K - $95K *
Join a team that's dedicated to enhancing software quality through automation. You'll develop test plans, maintain automated testing suites, and ensure release readiness while collaborating closely wi...
Today
$85K - $95K *
Join a team that's dedicated to enhancing software quality through automation. You'll develop test plans, maintain automated suites, and ensure release readiness while collaborating in a dynamic, remo...
Today
$85K - $95K *
Drive quality assurance by developing automated test suites and executing comprehensive testing strategies. Collaborate with teams to ensure software reliability and compliance, while maintaining a fo...
Today
$85K - $95K *
Join a dynamic team as you engineer automated testing solutions, ensuring software quality through comprehensive test plans and scripts. Collaborate in a CI/CD environment, supporting UAT and maintain...
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$85K - $95K *
Champion the development of automated testing solutions, ensuring quality and efficiency in software delivery. Collaborate with cross-functional teams to create test plans and execute comprehensive te...
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$80K - $95K *
Engage in comprehensive assessments of building performance and energy efficiency. Collaborate with clients to enhance sustainability practices while reducing operational costs through detailed audits...
Reposted yesterday
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ServiceNow System Administrator
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Transform IT operations by optimizing system performance and supporting ServiceNow environments. Collaborate with teams to enhance user experience and ensure stability across platforms while managing...
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Join a team that's dedicated to designing and maintaining robust network infrastructures. Collaborate with cross-functional teams to ensure high-performance connectivity for our 24x7 operations, lever...
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Level 3 DDC Controls Technician
$80K - $95K *
Transform your career by leading complex DDC control projects, mentoring junior technicians, and ensuring system reliability and efficiency in commercial building automation. Drive innovation and exce...
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Drive identity and access management initiatives by leveraging expertise in IBM TIM, TAM, and LDAP. Manage user lifecycle, provisioning, and security integration in enterprise environments to enhance...
1 week ago
$110K - $130K *
Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...
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$90K - $110K *
Transform telecom project delivery by managing design tasks, mentoring consultants, and ensuring budget adherence. Collaborate with stakeholders to mitigate risks and enhance project outcomes through...
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$180K - $200K *
Elevate the engineering department by driving delivery, managing teams, and ensuring production quality. Lead hands-on development while fostering innovation in AI-driven systems to enhance operationa...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.