Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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1
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$131K - $243K *

Unlock potential by leading cross-functional teams to deliver integrated solutions. Collaborate with stakeholders to define requirements, create specifications, and support the deployment of innovativ...

Littleton, CORemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$88K - $163K *

Transform the future of C4I modernization by shaping system architecture and capabilities. Collaborate with an international team to define requirements, develop documentation, and ensure alignment wi...

Colorado, USRemote

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $95K *

Transform your career by joining our team as a Test Automation Engineer, where you'll develop automated testing solutions, ensure software quality, and support user acceptance testing in a collaborati...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Innovate with us as a Test Automation Engineer, driving quality through automated testing, CI/CD integration, and user acceptance support. Collaborate in a dynamic environment to enhance software reli...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Unlock your potential as a Test Automation Engineer, driving quality through automated testing, defect management, and CI/CD integration. Collaborate with teams to ensure software excellence and suppo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Drive quality assurance by creating and maintaining automated test suites, executing comprehensive testing strategies, and ensuring software readiness through meticulous defect management and reportin...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Champion the development of automated testing solutions, ensuring quality and efficiency in software delivery. Collaborate with cross-functional teams to create test plans, execute testing strategies...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join a dynamic team to enhance software quality through automated testing. You'll develop test plans, maintain CI/CD suites, and ensure release readiness while supporting UAT and compliance testing. D...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join a team that's dedicated to enhancing software quality through automation. You'll develop test plans, maintain automated testing suites, and ensure release readiness while collaborating closely wi...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join a team that's dedicated to enhancing software quality through automation. You'll develop test plans, maintain automated suites, and ensure release readiness while collaborating in a dynamic, remo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Drive quality assurance by developing automated test suites and executing comprehensive testing strategies. Collaborate with teams to ensure software reliability and compliance, while maintaining a fo...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Join a dynamic team as you engineer automated testing solutions, ensuring software quality through comprehensive test plans and scripts. Collaborate in a CI/CD environment, supporting UAT and maintain...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Champion the development of automated testing solutions, ensuring quality and efficiency in software delivery. Collaborate with cross-functional teams to create test plans and execute comprehensive te...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Engage in comprehensive assessments of building performance and energy efficiency. Collaborate with clients to enhance sustainability practices while reducing operational costs through detailed audits...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$220K - $330K *

Unlock potential by leading high-performing solution engineering teams in Financial Services. Drive pre-sales strategies, mentor talent, and enhance customer experiences through innovative AI solution...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join our team to validate and enhance data migration processes through comprehensive testing, ensuring quality and performance in a dynamic Agile environment. Your expertise will drive successful syst...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform financial operations by leveraging Workday expertise to enhance reporting, payroll, and planning processes. Collaborate with cross-functional teams to deliver scalable solutions and drive co...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$72K - $97K *

Transform IT operations by optimizing system performance and supporting ServiceNow environments. Collaborate with teams to enhance user experience and ensure stability across platforms while managing...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $140K *

Join a team that's dedicated to designing and maintaining robust network infrastructures. Collaborate with cross-functional teams to ensure high-performance connectivity for our 24x7 operations, lever...

Colchester, VTRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Transform your career by leading complex DDC control projects, mentoring junior technicians, and ensuring system reliability and efficiency in commercial building automation. Drive innovation and exce...

Florida, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $145K *

Contribute to the development of a robust Kubernetes control plane, enhancing multi-cloud infrastructure and driving scalable architecture for enterprise-grade cloud services...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$98K - $127K *

Drive identity and access management initiatives by leveraging expertise in IBM TIM, TAM, and LDAP. Manage user lifecycle, provisioning, and security integration in enterprise environments to enhance...

Florham Park, NJRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Transform enterprise endpoint capabilities by designing, securing, and automating solutions for diverse users. Collaborate with cybersecurity and support teams to ensure effective deployment and lifec...

Chicago, ILRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Transform telecom project delivery by managing design tasks, mentoring consultants, and ensuring budget adherence. Collaborate with stakeholders to mitigate risks and enhance project outcomes through...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$180K - $200K *

Elevate the engineering department by driving delivery, managing teams, and ensuring production quality. Lead hands-on development while fostering innovation in AI-driven systems to enhance operationa...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.