Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$95K - $115K *

Transform endpoint security management by ensuring compliance, investigating security events, and implementing corrective actions within the Department of Defense's Endpoint Security Solutions environ...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$69K - $103K *

Join a team that's dedicated to ensuring seamless member scheduling and access. As a Production Support Analyst, you'll monitor platform health, resolve data issues, and collaborate with cross-functio...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock your potential as a Senior DevSecOps Engineer, driving operational excellence in Linux and DB2 administration. Collaborate across teams to enhance application performance and security in a full...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $100K *

Join us to drive business growth by developing client relationships and identifying opportunities in ICT assurance services. Collaborate with sales and technical teams to connect client needs with cyb...

Toronto, ONRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $90K *

Shape the future of cybersecurity by developing new business opportunities, building client relationships, and managing sales processes for ICT assurance services. Collaborate with teams to connect cl...

Houston, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Transform mission-critical applications by designing and developing scalable solutions. Collaborate with cross-functional teams to ensure reliability and performance while leveraging cloud infrastruct...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock technical excellence by providing critical support for product implementations, ensuring seamless installations and troubleshooting for diverse technologies. Collaborate with teams to enhance c...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$135K - $160K *

Transform infrastructure by designing and building scalable GPU systems for AI cloud platforms, focusing on virtualization, Kubernetes, and automation to enhance performance and reliability across mul...

Bellevue, WARemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$90K - $115K *

Join us to support advanced Warehouse Robotics in the field, delivering exceptional service and solutions to our North American customers. Leverage your technical expertise and customer empathy to dri...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $155K *

Lead the charge in creating cutting-edge embedded software solutions for autonomous mobile robotics. Drive technical excellence, oversee collaborative engineering efforts, and ensure high reliability...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Empower a high-performing technical support team by executing strategic communication plans, mentoring talent, and enhancing service delivery for payroll tax platforms, ensuring quality and customer s...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform validation processes by ensuring compliance and data integrity for computerized systems in a regulated environment. Collaborate with teams to develop strategies and mentor junior members whi...

Wellesley, MARemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $240K *

Shape the future of customer experiences by leading software architecture and development across multiple product teams. Collaborate closely with UX and engineering to deliver innovative, AI-driven so...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Transform your career by leading a dynamic team in enterprise application integrations. Drive strategy, development, and governance while enhancing connectivity across various platforms. Foster techni...

Richmond Hill, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Unlock insights by developing and maintaining Power BI dashboards that drive strategic decision-making. Collaborate with stakeholders and data teams to transform raw data into impactful visualizations...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $190K *

Join us to support strategic customer accounts by providing technical and operational expertise. Collaborate with teams to enhance security operations, optimize workflows, and ensure customer trust in...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Join a team that's transforming higher education through technical modernization, leveraging your expertise in Colleague solutions to guide clients in successful migrations to cloud-based systems, enh...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Empower our Digital team as a Senior Software Engineer, driving full stack development and modernization initiatives. Collaborate closely to enhance our Digital Banking platform, architecting new APIs...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$111K - $150K *

Lead the management of mission-critical database environments, ensuring high availability and performance. Collaborate with teams to troubleshoot issues, develop best practices, and implement innovati...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $93K *

Join a team that's dedicated to providing exceptional technical support for hydraulic systems. In this customer-facing role, you'll troubleshoot, manage claims, and collaborate with internal teams to...

Davenport, IARemote

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Execute project development and implementation, managing budgets, schedules, and vendor tasks while ensuring quality standards and fostering collaboration across teams and clients...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Unlock potential by designing and automating cloud infrastructure, enhancing operational efficiency, and driving strategic improvements in deployment and maintenance processes across teams...

Toronto, ONRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive the development of AI-native solutions, designing robust agentic systems and workflows while closely collaborating with SMEs to enhance real user value through effective feedback mechanisms and...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive innovation by building and supporting enterprise mainframe technologies that ensure scalable, secure, and reliable application testing and business operations while optimizing performance and co...

Charlotte, NCRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.