Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$160K - $200K *
Champion innovation as a Senior Software Engineer, driving full-stack solutions and leveraging AI tools to enhance IT lifecycle management. Collaborate with a dynamic team to deliver impactful softwar...
5 days ago
Senior Software Engineer, C++ | NMS
$150K - $220K *
Deliver high-performance C++ solutions for network management, focusing on device discovery and monitoring across Windows and Linux. Collaborate with cross-functional teams to enhance system reliabili...
3 weeks ago
$120K - $130K *
Transform your career by designing and delivering complex full-stack solutions using Java, Spring Boot, and Angular. Collaborate with teams to enhance engineering quality and lead technical initiative...
2 weeks ago
Senior Linux System Administrator
$80K - $100K *
Lead the charge in elevating cloud infrastructure through advanced Linux systems administration, mentoring, and project management in a high-growth tech environment...
Reposted 3 weeks ago
Software Development Engineer IV - Windows Instrumentation and Automation
$107K - $190K *
Innovate in the field of scientific software engineering by leading the design and development of cutting-edge Windows applications that drive advanced atomic force microscopy systems and enhance perf...
Reposted today
Onsite Applications Engineer - El Paso, TX
$80K - $95K *
Transform customer experiences by providing exceptional technical support and solutions for centrifugal and vacuum pumps, ensuring seamless operations and sustainable equipment performance across dive...
Reposted yesterday
Director, Technical Experience
$135K - $160K *
Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...
Reposted 2 days ago
Principal Forward Deployed Engineer
$145K - $175K *
Shape the future of AI engineering by leading technical solutions, mentoring teams, and driving production outcomes in a collaborative environment focused on innovation and operational excellence...
1 week ago
$80K - $95K *
Empower scientific innovation by providing expert installation and maintenance of advanced analytical equipment. Build strong customer relationships while resolving complex issues and ensuring optimal...
5 days ago
Field Service Engineer- Chemspeed
$78K - $113K *
Join us to enhance scientific automation as a Field Service Engineer, providing installation, maintenance, and support for advanced instrumentation. Collaborate with teams to ensure optimal performanc...
Reposted today
$110K - $130K *
Explore opportunities to lead complex integration projects, ensuring seamless data exchange across IT systems. Utilize your expertise in integration technologies to optimize performance and maintain d...
1 week ago
Software Development Engineer III, MuleSoft
$127K - $213K *
Transform integration solutions by designing and developing robust MuleSoft applications. Collaborate with cross-functional teams to ensure high-quality delivery and optimize performance while mentori...
6 days ago
$96K - $148K *
Lead the charge in developing and optimizing custom applications on our enterprise ITSM platform. Collaborate with cross-functional teams to enhance workflows, deliver value in an Agile environment, a...
4 weeks ago
Senior Technical Support Engineer
$120K - $137K *
Empower customers as a Senior Technical Support Engineer, solving complex technical issues with modern tools while enhancing user experience, collaborating with engineering, and shaping innovative sup...
3 weeks ago
Senior DevSecOps Engineer (Remote)
$140K - $160K *
Join a dynamic team as you architect secure CI/CD pipelines, manage Kubernetes clusters, and implement security automation in AWS. Collaborate across teams to enhance operational efficiency while embe...
5 days ago
Systems Engineer Senior Principal - Infrastructure and Data Platforms (Remote)
$170K - $280K *
Join a team that's driving innovation in technical infrastructure. As a Systems Engineer Sr. Principal, you'll lead cross-functional projects, mentor teams, and optimize resources to enhance delivery...
3 weeks ago
Technical Product Specialist, BRIX
$80K - $95K *
Take ownership of technical customer engagements, troubleshooting software issues, and enhancing product reliability. Collaborate with cross-functional teams to drive customer success and inform produ...
1 week ago
Technology Solutions Consultant, DEX Specialist - (Remote, USA)
$125K - $150K *
Unlock potential by bridging presales insights with post-sales success, ensuring customers achieve measurable value from their TeamViewer ONE investment through effective adoption strategies and actio...
2 weeks ago
$131K - $222K *
Shape the future of logistics by developing intelligent planning platforms that optimize freight movement. Collaborate with cross-functional teams to create scalable solutions that enhance supply chai...
1 week ago
Field Service Engineer, Data Centers - ELSE
$95K - $135K *
Take ownership of field services in the data center market, ensuring quality and safety standards while managing customer projects effectively. Expect extensive travel across the U.S. to deliver excep...
Reposted 2 weeks ago
$93K - $179K *
Contribute to innovative software solutions by designing, developing, and testing applications. Engage in all phases of the software lifecycle while mentoring junior engineers and enhancing operationa...
3 weeks ago
$100K - $130K *
Unlock potential by developing innovative software solutions using cutting-edge technologies. Collaborate closely with teams to create high-quality applications while adapting to new tools and process...
1 week ago
$100K - $120K *
Join a team that's dedicated to enhancing healthcare technology by developing and maintaining our Electronic Health Record platform using Ruby. Collaborate in an agile environment to deliver impactful...
1 week ago
Application Support Engineer, Canada, OEX
$80K - $95K *
Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...
Reposted 1 week ago
Program Manager, Strategic Customer Delivery
$108K - $156K *
Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...
6 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.