Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Software/ML Engineer (Top-Secret)
$110K - $130K *
Shape the future of Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to deliver innovative solutions that transform vast data i...
1 week ago
Software/ML Engineer (Top-Secret)
$110K - $130K *
Unlock your potential as a Software/ML Engineer, collaborating on cutting-edge Geospatial AI projects. Contribute to cloud-native services and backend systems, driving innovation from concept to deplo...
1 week ago
$122K - $211K *
Join a dynamic team as a DevOps Engineer, enhancing cloud infrastructure and CI/CD pipelines. Collaborate with developers and cybersecurity experts to ensure reliable software delivery and operational...
2 weeks ago
$100K - $120K *
Join a team that's dedicated to providing exceptional technical support and maintaining robust IT infrastructure. Collaborate with IT professionals to enhance system performance and ensure seamless op...
6 days ago
Principal Engineer, Field Service - Warren, Ohio
$114K - $144K *
Lead the charge in resolving complex technical issues for customers, enhancing support services through proactive engagement and collaboration. Drive improvements in processes and standards while ensu...
2 days ago
Support Engineer - Industrial Water Treatment
$70K - $103K *
Engage with customers to optimize chemical performance through routine testing, troubleshooting, and equipment management. Collaborate with site teams to ensure effective solutions and maintain strong...
4 days ago
Software Engineer – AI Applications & ServiceNow
$100K - $130K *
Drive the design and deployment of secure AI applications in cloud environments, integrating advanced technologies like machine learning and ServiceNow solutions to enhance operational efficiency and...
6 days ago
Principal AI Security Engineer
$172K - $240K *
Join a team that's redefining AI security! As a Principal AI Security Engineer, you'll lead assessments, design controls, and partner with teams to ensure safe AI adoption across the enterprise, drivi...
2 weeks ago
$125K - $225K *
Create innovative data solutions by designing scalable pipelines and AI tools. Collaborate with cross-functional teams to enhance data quality and security, driving impactful analytics and machine lea...
5 days ago
Support Engineer - Industrial Water Treatment
$70K - $103K *
Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...
1 week ago
$82K - $172K *
Innovate your career as you design and maintain mission-critical software for defense financial systems. Lead a growing team, integrate AI capabilities, and ensure compliance in both classified and un...
Yesterday
Worksite Tech Deployment Manager
$100K - $120K *
Unlock potential by leading the deployment and support of cutting-edge robotic solutions. Manage logistics, field operations, and service excellence while ensuring safety and compliance across diverse...
1 week ago
$100K - $130K *
Take ownership of developing innovative software solutions, leveraging new technologies and processes. Collaborate closely with customers to create high-quality applications while adapting to evolving...
1 week ago
Manager, Technical Services & Customer Support
$95K - $105K *
Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...
6 days ago
$84K - $131K *
Join a dynamic team to provide scientific expertise and application support, enhancing customer experiences through product demonstrations, training, and troubleshooting while collaborating with cross...
4 days ago
$110K - $130K *
Elevate your career by designing and developing scalable cloud-native applications. Collaborate with cross-functional teams to enhance Workforce Management and Customer Experience solutions using mode...
Today
$90K - $110K *
Empower quality assurance by developing AI-assisted automated tests, integrating them into CI/CD pipelines, and collaborating with cross-functional teams to enhance software reliability and release ef...
Yesterday
Senior Manager, Onboarding Programs
$110K - $130K *
Optimize onboarding excellence by designing impactful programs that accelerate new sales hires' productivity and ramp times in a high-growth tech environment. Collaborate across teams to ensure practi...
Reposted 3 weeks ago
$110K - $130K *
Empower innovation by designing and developing scalable cloud-native applications. Collaborate across teams to enhance Workforce Management and Customer Experience solutions using modern technologies...
Today
$110K - $130K *
Shape the future of cloud-native applications by designing and developing scalable solutions that enhance Workforce Management and Customer Experience. Collaborate with cross-functional teams to deliv...
2 weeks ago
Director, Technology Integration Delivery
$140K - $175K *
Elevate your career by leading technology integration for M&A, ensuring seamless execution from due diligence to stabilization. Drive cross-functional collaboration and deliver predictable outcomes wh...
1 week ago
Sr. Solutions Engineer (Remote)
$110K - $130K *
Unlock potential by joining a dynamic team that delivers technical solutions and support for cloud environments. Engage in software implementations, migrations, and training while ensuring high standa...
Today
Software Developer Intermediate (Remote Ontario)
$90K - $110K *
Champion the development and implementation of innovative applications. Collaborate across teams to optimize solutions throughout the Software Development Lifecycle while maintaining high standards of...
3 weeks ago
Escalation Manager - Technical Support
$131K - $180K *
Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...
1 week ago
$100K - $120K *
Lead the charge in ensuring technical excellence and quality across all P&C project deliverables. Provide mentorship, establish engineering standards, and drive continuous improvement initiatives to e...
5 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.