Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$110K - $130K *

Shape the future of Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to deliver innovative solutions that transform vast data i...

Springfield, VARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential as a Software/ML Engineer, collaborating on cutting-edge Geospatial AI projects. Contribute to cloud-native services and backend systems, driving innovation from concept to deplo...

Reston, VARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$122K - $211K *

Join a dynamic team as a DevOps Engineer, enhancing cloud infrastructure and CI/CD pipelines. Collaborate with developers and cybersecurity experts to ensure reliable software delivery and operational...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Join a team that's dedicated to providing exceptional technical support and maintaining robust IT infrastructure. Collaborate with IT professionals to enhance system performance and ensure seamless op...

Texas, USRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$114K - $144K *

Lead the charge in resolving complex technical issues for customers, enhancing support services through proactive engagement and collaboration. Drive improvements in processes and standards while ensu...

Columbus, OHRemote

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$70K - $103K *

Engage with customers to optimize chemical performance through routine testing, troubleshooting, and equipment management. Collaborate with site teams to ensure effective solutions and maintain strong...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Drive the design and deployment of secure AI applications in cloud environments, integrating advanced technologies like machine learning and ServiceNow solutions to enhance operational efficiency and...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$172K - $240K *

Join a team that's redefining AI security! As a Principal AI Security Engineer, you'll lead assessments, design controls, and partner with teams to ensure safe AI adoption across the enterprise, drivi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $225K *

Create innovative data solutions by designing scalable pipelines and AI tools. Collaborate with cross-functional teams to enhance data quality and security, driving impactful analytics and machine lea...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$70K - $103K *

Unlock potential by providing expert support in chemical management and equipment troubleshooting, ensuring optimal performance at customer sites while fostering strong relationships and driving resul...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$82K - $172K *

Innovate your career as you design and maintain mission-critical software for defense financial systems. Lead a growing team, integrate AI capabilities, and ensure compliance in both classified and un...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by leading the deployment and support of cutting-edge robotic solutions. Manage logistics, field operations, and service excellence while ensuring safety and compliance across diverse...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Take ownership of developing innovative software solutions, leveraging new technologies and processes. Collaborate closely with customers to create high-quality applications while adapting to evolving...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $105K *

Lead a dynamic team of Field Engineers to optimize post-sales technical services, ensuring seamless installations and exceptional support for mission-critical audio recording solutions in public safet...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$84K - $131K *

Join a dynamic team to provide scientific expertise and application support, enhancing customer experiences through product demonstrations, training, and troubleshooting while collaborating with cross...

Illinois, USRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Elevate your career by designing and developing scalable cloud-native applications. Collaborate with cross-functional teams to enhance Workforce Management and Customer Experience solutions using mode...

New York, NYRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Empower quality assurance by developing AI-assisted automated tests, integrating them into CI/CD pipelines, and collaborating with cross-functional teams to enhance software reliability and release ef...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Optimize onboarding excellence by designing impactful programs that accelerate new sales hires' productivity and ramp times in a high-growth tech environment. Collaborate across teams to ensure practi...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower innovation by designing and developing scalable cloud-native applications. Collaborate across teams to enhance Workforce Management and Customer Experience solutions using modern technologies...

Toronto, ONRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Shape the future of cloud-native applications by designing and developing scalable solutions that enhance Workforce Management and Customer Experience. Collaborate with cross-functional teams to deliv...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $175K *

Elevate your career by leading technology integration for M&A, ensuring seamless execution from due diligence to stabilization. Drive cross-functional collaboration and deliver predictable outcomes wh...

St. Louis, MORemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by joining a dynamic team that delivers technical solutions and support for cloud environments. Engage in software implementations, migrations, and training while ensuring high standa...

Gainesville, FLRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Champion the development and implementation of innovative applications. Collaborate across teams to optimize solutions throughout the Software Development Lifecycle while maintaining high standards of...

Toronto, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $180K *

Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...

Ontario, CARemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Lead the charge in ensuring technical excellence and quality across all P&C project deliverables. Provide mentorship, establish engineering standards, and drive continuous improvement initiatives to e...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.