Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$80K - $85K *
Join a dynamic team to support and enhance global IP network services, ensuring stability and availability for Financial Markets. Collaborate with engineers and customers to resolve complex issues and...
2 days ago
Delivery Manager - Decypher Corporate
$135K - $150K *
Unlock potential by overseeing project operations and client relationships, driving growth through strategic partnerships and best practices. Lead teams to achieve business goals while ensuring high s...
5 days ago
$90K - $110K *
Transform the future of tax preparation by designing and building innovative software solutions. Collaborate with a dynamic team to deliver high-quality products that prioritize user needs and data se...
Today
$120K - $145K *
Lead the charge in delivering innovative security solutions, collaborating with sales teams to educate clients on overcoming operational challenges and enhancing their cybersecurity posture through ta...
1 week ago
$110K - $130K *
Partner with us to drive innovative security solutions, collaborating with sales teams to educate clients on challenges and deliver tailored strategies that enhance organizational safety and operation...
Reposted 1 week ago
$168K - $198K *
Transform customer security by collaborating with sales to identify needs, demonstrating solutions, and educating partners on best practices in cybersecurity. Drive engagement through meetings and eve...
1 week ago
$168K - $198K *
Partner with us to drive customer engagement by delivering tailored security solutions, addressing technical challenges, and enhancing operational safety through expert collaboration with sales and pa...
1 week ago
$72K - $160K *
Architect and optimize scalable data pipelines using Azure Databricks for credit card data processing. Collaborate with cross-functional teams to ensure data quality and support modernization efforts...
3 days ago
$115K - $125K *
Oversee and enhance Support Desk operations, leading a team to ensure timely, high-quality responses. Collaborate across departments to optimize service delivery and drive continuous improvement in a...
6 days ago
Quality Automation Engineer (Remote)
$95K - $115K *
Champion quality assurance by designing and maintaining scalable test automation frameworks. Collaborate with cross-functional teams to enhance software reliability and performance, ensuring robust te...
Today
$70K - $117K *
Unlock potential by leveraging your expertise in structural engineering to ensure the integrity and safety of marine vessels. Collaborate with a dynamic team to support critical naval operations and e...
2 weeks ago
Technology Director, Search and Recommendations
$190K - $300K *
Drive the technical strategy and execution for digital products, collaborating with leaders to align capabilities with business goals. Lead teams to enhance operational excellence and foster innovatio...
1 week ago
$110K - $120K *
Optimize business processes by analyzing workflows, gathering requirements, and supporting automation initiatives. Collaborate with senior analysts to enhance efficiency and drive strategic improvemen...
Yesterday
$85K - $140K *
Drive your career with a hands-on role that bridges technical deployment, integration, and customer engagement. Collaborate with teams to deliver tailored solutions, troubleshoot complex issues, and e...
3 weeks ago
Remote Deputy Service Reliability and Operations Manager (VA ESOM)
$120K - $170K *
Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...
1 week ago
$130K - $150K *
Transform your career by leveraging your AWS expertise in a dynamic DevOps role. Collaborate with a hands-on team to enhance infrastructure and streamline development processes while tackling complex...
Today
$117K - $161K *
Engage with us to optimize Workday integrations and reporting solutions. As a technical expert, you'll collaborate with HR, Finance, and IT to ensure secure data exchange and actionable insights that...
2 weeks ago
Senior Logistics Process Engineer
$110K - $130K *
Drive logistics innovation by optimizing end-to-end processes for large-scale data centers. Leverage engineering expertise to enhance efficiency, safety, and scalability in warehouse operations and ma...
1 week ago
$82K - $172K *
Advance your career as an Embedded Linux Software Developer, contributing to the evolution of mission-critical devices. Collaborate with cross-functional teams to enhance networking capabilities and d...
Reposted 1 week ago
Principal Forward Deployed Engineer - AI & Developer Platform
$115K - $185K *
Lead the charge in transforming developer workflows and API architecture for enterprise AI applications. Collaborate with engineering teams to eliminate friction and enhance the developer experience a...
6 days ago
Senior Support Engineer - Tooling & Automation
$79K - $109K *
Unlock your potential by providing technical support and guidance for products aimed at combating online child exploitation. Collaborate across teams to enhance workflows and tooling, leveraging emerg...
4 weeks ago
Product Engineer- Endpoint Security
$90K - $153K *
Lead the enhancement and administration of enterprise endpoint security technologies, collaborating with cross-functional teams to optimize security processes and improve detection capabilities in a g...
1 week ago
Lead Engineer - Customer Application Engineering
$100K - $120K *
Support commercial engineering efforts by generating proposals, process designs, and managing project tasks. Collaborate with sales teams and vendors to enhance project success across various water tr...
Today
$120K - $145K *
Elevate our DevOps capabilities by automating build and deployment processes, ensuring platform health, and enhancing monitoring tools. Collaborate with teams to implement secure, scalable solutions i...
4 days ago
Software/ML Engineer (Top-Secret)
$110K - $130K *
Help us advance Geospatial AI by developing cloud-native services and backend systems. Collaborate with top engineers and data scientists to create innovative solutions that transform vast data into a...
1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.