Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$140K - $200K *

Transform backend systems by leveraging Java and Kotlin to enhance patch management capabilities for millions of endpoints. Collaborate with cross-functional teams to deliver scalable, high-quality so...

Texas, USRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in optimizing and configuring the Workday platform, enhancing HR operations through expert management of Core HCM, Absence, and Time Tracking. Collaborate cross-functionally to drive s...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform your career as you design and secure automated delivery pipelines, ensuring streamlined deployment and compliance while collaborating with cross-functional teams to enhance cloud infrastruct...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Transform business workflows by developing and maintaining applications that enhance productivity and information sharing across teams. Collaborate with IT and business units to deliver innovative sol...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Elevate workforce management solutions by designing and implementing scalable applications using Java, Spring Boot, and React. Collaborate across teams to optimize forecasting, scheduling, and operati...

New York, NYRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Shape the future of enterprise Linux environments by enhancing automation, managing infrastructure, and developing CI/CD pipelines. Collaborate with cross-functional teams to ensure secure, reliable...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $165K *

Join a team that's shaping cloud delivery excellence by orchestrating multiple projects, mentoring top talent, and ensuring strategic client engagement for this dynamic leadership role. Drive effectiv...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$120K - $145K *

Drive innovation in scalable distributed systems by designing and building a reliability platform. Collaborate with cross-functional teams to enhance service health and observability while mentoring f...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in financial governance and budgeting for IT, managing a $70M+ technology budget. Collaborate with stakeholders to optimize investments, ensure transparency, and drive strategic financ...

New York City, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $125K *

Lead innovative design solutions as a Senior Design Engineer, transforming client needs into actionable broadcast system designs. Collaborate with global teams, mentor junior engineers, and ensure pro...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$110K - $130K *

Elevate incident response capabilities by developing dashboards and alerts, optimizing cloud performance, and ensuring security compliance. Collaborate with product teams to enhance IAM needs while dr...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Drive the implementation and support of automation and orchestration platforms, collaborating with technology teams to enhance processes and develop reusable web applications, ensuring high availabili...

Vienna, VARemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$97K - $121K *

Lead a dynamic IT help desk team, ensuring exceptional support and compliance with federal standards. Oversee operations, enhance customer satisfaction, and drive continuous improvement in technical s...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$93K - $150K *

Optimize infrastructure and CI/CD pipelines to empower engineering teams in delivering AI-powered products efficiently. Collaborate closely with product and data engineers, leading projects from incep...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a team that's designing the next-gen routing platform for enterprise contact centers. You'll develop scalable backend services for real-time interaction distribution, collaborating across teams t...

Phoenix, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Build innovative routing engines for enterprise-scale contact centers, optimizing real-time distribution of interactions across various channels. Collaborate with cross-functional teams to enhance per...

Houston, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Deliver innovative routing solutions for enterprise-scale contact centers. Design and build a robust routing engine that intelligently distributes interactions across various channels, ensuring high a...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the charge in designing and developing a cutting-edge routing engine for enterprise-scale contact centers, ensuring real-time distribution of interactions across various channels while optimizing...

Ottawa, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Empower enterprise-scale contact centers by designing and developing a cutting-edge routing engine. Collaborate across teams to ensure intelligent distribution of interactions, optimizing for performa...

San Antonio, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's redefining contact center technology by designing and building a cutting-edge routing engine. You'll develop scalable backend services for real-time interaction distribution, collab...

Vancouver, BCRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Innovate the future of enterprise contact centers by designing a robust routing engine that intelligently distributes interactions across various channels, ensuring high performance and scalability in...

Dallas, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Engineer the future of contact center technology by developing a robust routing engine that intelligently distributes interactions across various channels, ensuring high availability and performance i...

Austin, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the design and development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels while collaborating with cross...

Philadelphia, PARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's designing and building a cutting-edge routing platform for enterprise contact centers. Develop scalable backend services for real-time interaction distribution, ensuring high availa...

New York, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Pioneer the development of a cutting-edge routing engine for enterprise contact centers, ensuring real-time distribution of interactions across various channels. Collaborate with cross-functional team...

Montreal, QCRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.