Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$120K - $150K *

Transform accounting operations by bridging customer workflows and AI-driven solutions. Engage in pre-sale discovery, design automated solutions, and ensure accurate implementation, all while collabor...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$99K - $136K *

Drive the retention and growth of software service revenue by managing agreements, collaborating with sales teams, and identifying expansion opportunities to enhance customer satisfaction and business...

Atlanta, GARemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $155K *

Join a team that's dedicated to nurturing and expanding client relationships in the Major Market sector. Drive revenue growth through upselling and cross-selling while ensuring long-term satisfaction...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Contribute to strategic growth in Federal markets by driving customer acquisition, leveraging relationships, and collaborating effectively across teams to meet and exceed sales objectives. Engage deep...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $185K *

Drive the deployment of advanced observability solutions, ensuring optimal performance monitoring and compliance for federal missions. Mentor teams and analyze architectures to enhance system reliabil...

Washington DC, USRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$84K - $114K *

Lead and inspire a high-performing team to excel in outbound sales prospecting. Drive strategic initiatives, optimize processes, and foster a culture of growth and inclusivity as we scale globally and...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$99K - $110K *

Accelerate progress at winning new enterprise customers by leveraging your expertise in complex SaaS solutions. Drive revenue growth and build executive relationships while navigating intricate sales...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Media

$125K - $150K *

Lead strategic initiatives by coordinating cross-functional teams to drive major partner launches and product developments, ensuring alignment with executive priorities and measurable outcomes for com...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$118K - $186K *

Unlock potential by joining a dynamic Data Engineering team to build scalable data solutions that drive critical business decisions and foster a data-driven culture across the organization...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$87K - $157K *

Drive compliance excellence by executing the Medicare Compliance Advisory program, ensuring adherence to CMS regulations. Collaborate with leadership to provide regulatory guidance, conduct audits, an...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $260K *

Unlock potential by collaborating with account teams to design tailored infrastructure solutions, manage client relationships, and identify technology opportunities across Data Center, Cloud, and Secu...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Lead a dynamic digital service desk, enhancing web operations and stakeholder engagement while managing workflows, content publishing, and operational improvements across HHS digital platforms...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $90K *

Transform charter transportation sales across Northern California, Washington, Oregon, and Idaho by building relationships, prospecting new clients, and driving revenue growth through effective negoti...

Warrenville, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$150K - $205K *

Shape the future of AI by designing intuitive tools that empower users to create and manage automated workflows, bridging the gap between technology and user experience in contact centers...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Unlock potential by driving enterprise growth in the TOLA region through strategic sales. Engage with senior healthcare executives to transform patient experiences using AI, while managing complex sal...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Drive impactful solutions as a technical partner, bridging sales and engineering to help enterprise customers in diverse industries achieve operational excellence through innovative analytics and tail...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Join a team that's dedicated to enhancing operational efficiency and delivering high-quality solutions. Collaborate with diverse project teams, mentor peers, and drive technology deployment while ensu...

Leawood, KSRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Build your career with us as a Developer Relations Engineer, where you'll create and scale our DevRel function from the ground up, engaging with communities and driving developer adoption of our innov...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $105K *

Shape the strategic direction of client marketing programs by developing and executing integrated strategies, leading client conversations, and translating data into actionable insights that drive mea...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$186K - $232K *

Drive enterprise sales success by delivering tailored technical solutions and supporting complex customer engagements. Collaborate with Account Executives to enhance customer adoption of modern data s...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $147K *

Shape your career by leading data integration initiatives that drive enterprise-wide consistency and governance. Collaborate with stakeholders to deliver trusted, scalable data products while ensuring...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Advance strategic initiatives by leading critical projects that drive growth, enhance efficiency, and leverage AI opportunities. Collaborate with leaders to analyze data, implement insights, and suppo...

Tennessee, USRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Engage with top Salesforce talent to build a robust expert network. Collaborate with delivery teams to match consultants with projects, ensuring optimal fit and timely staffing. Drive community growth...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Drive strategic partnerships and enhance sales through effective vendor management. Collaborate with teams to identify opportunities, manage the sales cycle, and ensure optimal representation of produ...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$209K - $275K *

Lead the charge in delivering innovative solutions by partnering with account executives, translating complex concepts into business value, and engaging deeply with customers to drive impactful techni...

Houston, TXRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.