Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$150K - $180K *

Unlock potential by driving complex sales into Fortune 2000 accounts, engaging with key stakeholders in compliance and technology. Shape the future of AI in enterprise solutions while achieving ambiti...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $175K *

Drive operational excellence by leading strategic initiatives and managing a team to enhance Care Operations. Transform high-level strategies into scalable systems that improve care delivery and patie...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $167K *

Champion growth by driving Chainguard's SEO and developer marketing strategies. Collaborate cross-functionally to enhance visibility and user adoption, focusing on measurable outcomes and pipeline gro...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Champion social strategy and community engagement, driving impactful growth across multiple channels. Lead a dynamic team to create culturally relevant content, leveraging AI for efficiency and innova...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $165K *

Transform the marketing landscape by driving product launches, shaping narratives, and executing strategies in a dynamic environment. Collaborate closely with engineers to communicate complex technolo...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $107K *

Empower customer success by managing complex relationships in the Public Sector and Education. Drive renewals, retention, and growth strategies while navigating procurement processes and aligning cust...

Tennessee, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to enhancing clinical trial processes through effective management, budget negotiation, and regulatory support, while building collaborative relationships with research in...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in driving revenue growth by enhancing product adoption and supporting healthcare accounts. Collaborate closely with sales teams to ensure exceptional procedural coverage and customer...

Ohio, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Join our team to drive revenue growth by winning new business and establishing strategic relationships with key accounts. Collaborate with senior management to develop effective strategies and ensure...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$133K - $209K *

Lead the charge in optimizing deal structures and contract management, collaborating with cross-functional teams to streamline workflows and enhance the sales process. Your analytical skills will driv...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$277K - $350K *

Elevate your career by leading global demand generation strategies, driving enterprise pipeline growth, and optimizing high-impact ABM programs. Collaborate with cross-functional teams to innovate and...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $208K *

Accelerate progress at a global scale by driving partner alignment and co-innovation in the Autonomous Workforce practice. Leverage ServiceNow technologies to enhance market strategies and deliver imp...

New York, NYRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$160K - $185K *

Unlock your potential by leading a dynamic team to drive channel partnerships, transforming opportunities into revenue-generating relationships across diverse verticals in a fast-growing ecosystem...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $150K *

Champion integrated marketing campaigns that drive pipeline growth in the Business & Government sector. Collaborate across teams to execute strategies, optimize performance, and leverage AI for innova...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $140K *

Grow your career with a dynamic role in clinical support, training surgical teams, and ensuring optimal patient outcomes in complex procedures. Collaborate closely with medical professionals, manage i...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Empower business growth by strategically positioning cloud solutions. Collaborate with cross-functional teams to drive market expansion and enhance customer relationships in a fast-paced technology en...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

Champion the resolution of complex technical issues for clients, leveraging expertise in Linux, networking, and cloud environments. Collaborate with teams to enhance service delivery and operational c...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $139K *

Lead the charge in building vibrant customer communities and executing an impactful Employee Advocacy program. Collaborate cross-functionally to enhance engagement, share insights, and ensure a unifie...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $115K *

Transform the sales landscape by owning the full cycle for SaaS solutions, building relationships with key stakeholders in K-12 districts, and driving impactful technology adoption to enhance student...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Shape the future of customer journey optimization. Lead end-to-end experiences, collaborating across teams to enhance customer satisfaction using data-driven insights and process design. Drive operati...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Real Estate & Construction

$60K - $107K *

Lead the charge in delivering exceptional nursing support for members, leveraging your experience in acute care, case management, and clinical education. This innovative role prioritizes customer serv...

Phoenix, AZRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $165K *

Execute strategic sales initiatives in the SLED Central region, leveraging established relationships to drive growth and adoption of Cloudera's solutions. Collaborate with partners and key decision-ma...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$68K - $92K *

Join a dedicated team to provide vital housing assistance, ensuring compliance with HUD regulations and enhancing community support through effective program management and leadership in subsidized ho...

Orange, CARemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Elevate your career by managing strategic partnerships with enterprise service professionals. Drive revenue growth and retention through data-driven insights and executive-level relationships, ensurin...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $150K *

Transform accounting operations by bridging customer workflows and AI-driven solutions. Engage in pre-sale discovery, design automated solutions, and ensure accurate implementation, all while collabor...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.