Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$175K - $205K *

Transform the future of client technology by leading architectural strategies and integrations in life insurance and annuity environments, ensuring alignment with enterprise goals and delivering scala...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K *

Optimize cloud strategies for partners by transforming Google Cloud and AI opportunities into sustainable workloads, guiding technical and commercial discussions, and fostering repeatable practices fo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$272K - $374K *

Drive strategic growth by managing enterprise accounts, leveraging big data and AI insights to enhance customer value and exceed sales targets. Collaborate with key stakeholders to expand business opp...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $200K *

Lead the charge in managing complex Life Sciences programs, ensuring alignment with customer commitments. Drive delivery across teams, proactively addressing risks and building a PMO as the business s...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $137K *

Lead the charge in transforming workflows with AI, driving adoption and measurable impact in legal, tax, and trade sectors. Collaborate with clients and teams to design, implement, and evaluate innova...

RemoteRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

$132K - $208K *

Lead the charge in transforming data center network designs into seamless execution. Drive end-to-end delivery of infrastructure projects, ensuring timely and efficient deployment across multiple site...

Colorado, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $200K *

Shape the future of partner engagement by driving strategic initiatives and collaboration across teams. Leverage your expertise to enhance partner relationships and optimize business plans for success...

New York, NYRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$140K - $200K *

Drive strategic partner initiatives by developing joint business plans, managing relationships, and ensuring alignment across teams to maximize growth and visibility in the cybersecurity market...

Chicago, ILRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $200K *

Take ownership of partner relationships, driving strategic initiatives and collaboration across teams to enhance market presence and achieve sales goals. Leverage your expertise in channel sales to fo...

Boston, MARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Deliver expert advisory services to life sciences firms, optimizing government pricing strategies and ensuring compliance. Collaborate with clients to support project execution and drive impactful out...

Philadelphia, PARemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Accelerate progress at the forefront of CX AI delivery, leading complex programs to measurable outcomes. Manage a diverse portfolio, drive client engagement, and foster innovation in AI-driven solutio...

Toronto, ONRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$106K - $176K *

Partner with us to optimize cloud expenditures by developing detailed cost models and financial analyses for Microsoft Azure. Leverage your expertise in cloud pricing and financial management to suppo...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Transform enterprise service delivery by leading cross-center operations, enhancing efficiency, and ensuring high-quality IT services across multiple locations. Drive initiatives that improve performa...

United StatesRemote

Reposted 2 days ago

  •   11 - 15 years exp.  •   Information Technology

$47K - $146K *

Empower your career by managing the full lifecycle of lateral attorney recruiting. Collaborate with leadership to attract top talent, streamline processes, and enhance diversity hiring initiatives whi...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$70K - $150K *

Advance your career by overseeing a vital customer remediation program in Canadian Business Banking. Collaborate with diverse teams, ensure regulatory compliance, and implement effective risk manageme...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $130K *

Join a team that's driving change by leading stakeholder engagement and adoption of Agile practices and Atlassian tools. This role blends communication strategy and organizational change management to...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$220K - $250K *

Shape customer success by leading technical sales engagements, driving evaluations, and delivering tailored solutions. Collaborate with teams to ensure seamless deployment and integration, while build...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$212K - $222K *

Champion client success as you lead Aera solution deployments, building trusted relationships with executives to drive value and Decision Intelligence roadmaps while managing project delivery and fost...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Take ownership of strategic client engagements, guiding life sciences firms in optimizing government pricing frameworks and compliance. Lead teams, mentor talent, and contribute to thought leadership...

Philadelphia, PARemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Deliver impactful ABA services by conducting assessments, developing treatment plans, and supervising technicians. Collaborate with families to foster meaningful progress in children's behavioral heal...

Marietta, GARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$129K - $152K *

Shape the future of customer engagement by leading our Lifecycle Marketing team, driving strategy and execution from activation to renewal, ensuring a seamless journey and maximizing customer success...

CanadaRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Join a dynamic sales team, driving end-to-end enterprise sales and building lasting relationships with leading hardware companies to enhance their supply chains and technological impact...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$172K - $236K *

Drive revenue growth by engaging prospects and customers, establishing pipeline strategies, and exceeding sales targets. Collaborate on enterprise solutions to enhance customer experience and foster s...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$109K - $128K *

Empower your career as you collaborate with a dynamic team to drive the adoption of cutting-edge IoT solutions. You'll shape the future of essential industries by enhancing supply chains and ensuring...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$101K - $132K *

Elevate your career by driving strategic partnerships with leading cloud providers. Collaborate across teams to enhance revenue growth and client satisfaction while managing key partner relationships...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.