Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$188K - $245K *

Drive the vision for a unified longitudinal patient record, ensuring data accuracy and completeness across multiple sources. Collaborate with cross-functional teams to enhance clinical data utility an...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$102K - $157K *

Empower healthcare transformation by driving new business growth across large systems. Leverage AI solutions and technology to build executive relationships and navigate complex sales cycles in the Mi...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$102K - $120K *

Lead high-impact proposal efforts globally, managing complex RFIs and RFPs. Drive collaboration, ensure quality, and optimize strategies for proposal submissions in a fast-paced, deadline-focused envi...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $115K *

Lead client relationships and project management, ensuring satisfaction and profitability. Collaborate with teams to drive business development and mentor junior staff while maintaining high-quality s...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K *

Transform our Workday environment by optimizing HCM and Payroll systems, ensuring seamless integrations and compliance. Collaborate cross-functionally to enhance processes and drive strategic improvem...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$180K *

Drive excellence by managing specialty accounts, engaging healthcare professionals, and implementing strategic initiatives to boost product visibility and access in hospital settings and oncology clin...

Boston, MARemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Engage in full-cycle sales by identifying and closing new client opportunities, focusing on experiential marketing solutions for youth and Gen Z. Build relationships, manage pipelines, and achieve sal...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$195K - $241K *

Partner with us to drive growth and adoption across a diverse product portfolio, managing strategic partnerships from design to launch. Collaborate cross-functionally to enhance relationships and ensu...

RemoteRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$100K - $120K *

Contribute to the evolution of Support Operations by leading system implementations, optimizing workflows, and enhancing team collaboration. Own the configuration and administration of support systems...

RemoteRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $195K *

Take ownership of sales strategy execution in the Retail and Manufacturing sectors, driving complex solution sales and fostering client relationships to achieve revenue goals and enhance service deliv...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$161K - $201K *

Pioneer the architecture of a cutting-edge AI Platform, enabling software engineers to build scalable AI solutions. Collaborate with product teams to translate roadmaps into robust designs, ensuring a...

Mississauga, ONRemote

3 days ago

  •   11 - 15 years exp.  •   Technical Services

$210K - $250K *

Join a dynamic team to drive therapist compensation strategies, ensuring clients find the right care quickly. Collaborate cross-functionally to optimize incentives and enhance therapist availability...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$146K - $293K *

Drive enterprise sales in Aerospace & Defense, creating strategic opportunities and engaging C-suite executives. Own the full sales cycle, leveraging Siemens' technology to deliver measurable business...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $193K *

Transform operational stability by leading technical support teams, driving performance through automation and modern technologies. Enhance incident management and system observability across mission...

Basking Ridge, NJRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$172K - $222K *

Drive strategic engagement by managing high-level partnerships and events, ensuring impactful narratives around the future of money. Collaborate with senior leaders and stakeholders globally to enhanc...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Champion partner growth by leading a high-performing team focused on pre-sales excellence, solution strategy, and AI adoption. Drive business development and co-innovation while ensuring technical dis...

New York, NYRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential by driving sales growth in the Enterprise ERP market. Engage with diverse clients, manage sales cycles, and foster strategic partnerships to enhance our Digital Transformation pr...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Unlock growth potential by expanding existing commercial accounts in enterprise asset management. Collaborate with stakeholders to drive value-led sales and shape market strategies in a dynamic, consu...

Itasca, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$60K - $108K *

Lead investigations into dental quality issues and patient safety events, conducting thorough reviews and analyses to ensure compliance with best practices and improve care standards. Collaborate with...

La Crosse, WIRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Pioneer customer health and retention strategies by leading cross-functional teams to enhance customer experience, leveraging AI and data insights to drive actionable outcomes and ensure customer succ...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$149K - $248K *

Lead the charge in optimizing healthcare solutions by leveraging your expertise in data analysis and project management. Collaborate with cross-functional teams to drive innovation and improve patient...

New Jersey, USRemote

Yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K - $160K *

Shape the future of healthcare by building strategic partnerships that enhance behavioral health referrals. Collaborate with leadership to drive growth, develop tailored solutions, and maintain strong...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in driving strategic growth by managing a high-performing sales team, refining sales strategies, and fostering a culture of excellence to achieve ambitious revenue goals...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$225K - $265K *

Drive the development of seamless integrations for security platforms, leading a team to deliver high-quality, reliable products that enhance customer security stacks and ensure compatibility with evo...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $205K *

Transform the future of client technology by leading architectural strategies and integrations in life insurance and annuity environments, ensuring alignment with enterprise goals and delivering scala...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.