Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$140K - $180K *

Shape the future of our Go-To-Market operations by owning and optimizing Salesforce. Collaborate with cross-functional teams to enhance sales processes, improve data quality, and drive efficiency acro...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$171K - $236K *

Drive customer success by managing relationships, identifying upsell opportunities, and collaborating with teams to ensure long-term growth and satisfaction for existing clients, focusing on measurabl...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $130K *

Join a team that's driving growth in professional services sales. You'll engage clients, develop tailored solutions, and collaborate across teams to ensure customer success and satisfaction while achi...

Montreal, QCRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $194K *

Lead the development of scalable customer programs to enhance product testing and insights. Collaborate cross-functionally to integrate customer feedback into decision-making, ensuring a seamless cust...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$128K - $173K *

Champion customer engagement by leading comprehensive programs that connect product and go-to-market teams. Drive insights from managed customers to refine products and enhance launch readiness across...

CanadaRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $145K *

Shape the future of agent management by leading product direction, creating roadmaps, and ensuring reliable execution for agent systems. Drive governance, instrumentation, and cross-team alignment to...

Utah, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $180K *

Join a team that's driving client success by managing strategic relationships and ensuring the financial health of key accounts. Leverage your expertise to bridge business goals with technical solutio...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$141K - $251K *

Transform enterprise sales by architecting high-value subscription agreements, driving revenue growth, and collaborating with cross-functional teams to optimize market execution in the West Region's c...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Innovate healthcare delivery by serving as a clinical liaison, translating partner needs into actionable insights for chronic care and telehealth programs, impacting thousands of patients nationwide t...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $165K *

Empower clients by leveraging technical expertise to demonstrate product value, cultivate relationships, and drive sales success through effective communication and strategic engagement with stakehold...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Drive new business growth by owning strategic accounts in the automotive sector. Collaborate with key stakeholders, navigate complex organizations, and leverage insights to shape our go-to-market stra...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$76K - $124K *

Engage in foundational sales support, collaborating with Client Account Executives to develop skills in territory strategy, deal mechanics, and enterprise sales, while preparing for a quota-carrying r...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Advance your career by owning the US power generation and data center markets. Drive new enterprise customer acquisition, build pipelines, and engage key stakeholders to deliver impactful solutions th...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Grow your expertise in workforce management by building and optimizing systems that enhance operational efficiency and member experience. Lead cross-functional initiatives to ensure staffing aligns wi...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Partner with us to drive transformative healthcare solutions by managing key accounts, fostering relationships, and ensuring measurable outcomes. Your expertise will enhance provider partnerships and...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $180K *

Engage in the design and implementation of scalable backend systems that transform customer behavior into actionable marketing triggers, ensuring reliability and operational excellence across high-vol...

Toronto, ONRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$106K - $195K *

Empower product and engineering teams by delivering actionable insights that shape strategic decisions. As a Senior Decision Scientist, you'll leverage data to influence roadmaps and resource allocati...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's focused on delivering excellence in clinical trial management, ensuring strategic oversight of site activities, compliance, patient safety, and quality data across Phase 1 studies...

Maryland, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in clinical trial management by ensuring site oversight, compliance, and data integrity. Collaborate across teams to mitigate risks, enhance patient safety, and drive project milestone...

Texas, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in overseeing clinical trial management, ensuring compliance, data integrity, and patient safety. Collaborate with cross-functional teams to meet project milestones and manage risks ef...

New Jersey, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in managing interdisciplinary clinical research studies, ensuring compliance with GCP and regulatory requirements while driving project delivery, quality, and financial performance. Bu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Drive project success by managing interdisciplinary clinical studies, ensuring compliance with GCP and regulatory standards. Lead teams to deliver quality results on time and within budget while foste...

North Carolina, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$97K - $158K *

Join us to lead Sage HCM implementations and provide ongoing support, guiding clients through the entire lifecycle. Leverage your expertise in HR processes to enhance client satisfaction and optimize...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$130K - $150K *

Drive impactful solutions as a Healthcare Technology Manager, optimizing Epic Patient Access systems. Collaborate with clients and teams to enhance workflows and deliver sustainable results in a suppo...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $140K *

Shape the future of Salesforce solutions by designing and delivering high-quality applications. Collaborate with teams to translate business needs into scalable code, leveraging your expertise in Apex...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.