Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$90K - $114K *

Transform your career by driving sales strategies and expanding market presence. Collaborate with teams to manage the full sales lifecycle, build client relationships, and achieve revenue targets in a...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate technical solutions by designing, building, and supporting Dynamics 365 Finance & Supply Chain Management components. Collaborate with teams to deliver high-quality, maintainable solutions whi...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$134K - $210K *

Engineer innovative solutions for complex Life Sciences opportunities, leading technical strategy and sales cycles. Collaborate with cross-functional teams to deliver compelling narratives and drive i...

New York, NYRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $150K *

Deliver expert network solutions to empower Commercial sales teams, enhancing mid-market account growth. Collaborate closely with reps to qualify opportunities, scope solutions, and drive successful d...

Missouri, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$77K - $110K *

Create impactful training solutions that enhance fleet readiness by transforming system updates and requirements into effective educational materials for Navy personnel, leveraging your expertise in s...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower your career by driving strategic channel partnerships in a fast-paced cybersecurity environment. Collaborate with partners and sales teams to generate revenue and enhance market presence acros...

San Francisco, CARemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$97K - $193K *

Shape the future of clinical research by ensuring high-quality study execution, patient safety, and regulatory compliance. Collaborate with sites and global teams to drive data integrity and support s...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$71K - $90K *

Help us cultivate impactful donor relationships and enhance philanthropic support through strategic engagement and compelling communications, while collaborating across teams to drive major giving ini...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$67K - $101K *

Innovate your sales career by driving revenue growth and building lasting customer relationships. Own your territory, manage the full sales cycle, and collaborate with teams to accelerate deals and en...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$69K - $101K *

Reimagine healthcare delivery by providing holistic clinical care management services. Collaborate with diverse populations to enhance health outcomes through comprehensive assessments, care planning...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$92K - $179K *

Lead the charge in transforming business needs into actionable solutions. Collaborate with cross-functional teams to define complex requirements, drive product evolution, and enhance strategic alignme...

Salt Lake City, UTRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $135K *

Lead the charge in executing global oncology clinical trials, ensuring operational excellence and compliance while collaborating with diverse teams to drive timelines and deliverables effectively...

Mississippi, USRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$120K - $135K *

Lead the execution of innovative oncology clinical trials globally, ensuring efficient operations and compliance across diverse studies. Drive collaboration with cross-functional teams for impactful c...

Maryland, USRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$120K - $135K *

Unlock potential by leading global oncology clinical trials, driving project execution, managing timelines, and collaborating across teams to deliver innovative therapies for patients worldwide in a d...

Indiana, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $135K *

Join a team that's dedicated to advancing cancer therapies by leading global oncology clinical trials, managing cross-functional study teams, and ensuring high standards of study execution and complia...

Tennessee, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $135K *

Lead the charge in advancing oncology research by managing global clinical trials. Utilize your expertise to ensure seamless operation, compliance, and timely delivery across diverse oncology studies...

Minnesota, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $135K *

Drive global oncology clinical trials by managing operational execution and ensuring compliance with timelines and regulations. Collaborate with cross-functional teams to advance cancer research and d...

Oklahoma, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$148K - $260K *

Drive impactful go-to-market strategies by collaborating with sales and marketing teams. Own the execution of launch plans, create essential sales tools, and build competitive intelligence to empower...

Boston, MARemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Shape strategic sales initiatives targeting Fortune 2000 accounts. Drive complex sales cycles, engage with C-suite leaders, and leverage AI solutions to meet revenue goals while building a robust pipe...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$272K - $374K *

Join a dynamic team to drive growth in cybersecurity sales, fostering strong customer relationships and executing strategic campaigns. Collaborate with cross-functional teams to deliver tailored solut...

Pennsylvania, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $160K *

Empower the future of data center commissioning by leading complex projects, fostering client relationships, and mentoring junior staff while ensuring compliance with energy standards and financial ac...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$89K - $118K *

Unlock potential by leading business and technology teams to deliver AI and application solutions. Drive value realization through strategic partnerships, governance, and continuous improvement in a h...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $94K *

Drive strategic data insights and reporting to enhance revenue cycle performance, collaborating with leaders to identify improvement opportunities and mitigate risks across the healthcare system...

Chicago, ILRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Drive workforce management excellence by leading forecasting, scheduling, and performance optimization in a dynamic, multichannel support environment. Collaborate with cross-functional teams to enhanc...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $189K *

Join a team that's redefining oncology engagement through innovative social media strategies. As a key player, you'll manage social execution across diverse tumor types, enhancing connections with hea...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.