Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$150K - $165K *

Engage clients by driving revenue through consultative sales, building strong relationships with law firms and corporations. Leverage industry insights to anticipate needs and deliver tailored solutio...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$90K *

Lead the charge in delivering exceptional clinical support and training for patient monitoring systems. Collaborate with teams to ensure timely implementation and ongoing customer satisfaction across...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$92K - $106K *

Support operational excellence in Immunology Patient Support Programs by monitoring performance, ensuring data integrity, and driving key initiatives. Collaborate with supervisors and leadership to de...

Markham, ONRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Pioneer AI solutions in insurance and retirement by leading presales engagements, architecting tailored demos, and driving strategic initiatives. Collaborate with cross-functional teams to deliver imp...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in driving scalable revenue growth through integrated demand generation and digital marketing strategies. Collaborate with cross-functional teams to optimize marketing operations and e...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Shape your career by leading service integration for federal health IT. Collaborate with diverse teams to enhance service delivery, establish clear responsibilities, and drive accountability across a...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's redefining acquisition marketing by developing advanced segmentation strategies, optimizing campaigns, and enhancing customer engagement to drive conversion rates and maximize ROI...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$195K - $270K *

Transform the technology and data partnership landscape by defining and executing a strategic vision that enhances product innovation, strengthens market positioning, and drives sustainable growth thr...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Optimize relationships with Alberta government agencies by driving Salesforce solutions to meet unique mandates, expanding account growth, and delivering impactful outcomes in a collaborative team env...

Alberta, CARemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $140K *

Join us to manage relationships and operations with subcontractors and vendors, ensuring alignment with Department of Veterans Affairs technology initiatives while addressing operational challenges an...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Grow your career with a dynamic sales role focused on oncology solutions, driving account growth and fostering relationships with healthcare professionals to enhance patient care through innovative tu...

Pennsylvania, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$175K - $195K *

Unlock innovative solutions as a Salesforce Solution Architect, leading design and implementation efforts to meet strategic business needs. Collaborate with stakeholders to deliver maximum value and d...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Lead the charge in expanding programmatic strategies and driving digital advertising initiatives. Collaborate cross-functionally to optimize performance, manage key partnerships, and provide thought l...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$317K - $475K *

Join a team that's shaping the future of contact center solutions. Lead a global team, engage with enterprise customers, and drive technical strategy while delivering innovative solutions that address...

RemoteRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead service delivery excellence for a major enterprise account, ensuring performance, compliance, and continuous improvement while fostering strong client relationships and managing cross-functional...

New Jersey, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$115K - $130K *

Drive client growth by leveraging data-driven insights to enhance strategic relationships and deliver impactful solutions. Collaborate cross-functionally to achieve measurable outcomes and ensure clie...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate robust SaaS platforms by collaborating with cross-functional teams, building and enhancing features, and delivering customer-centric solutions throughout the development lifecycle...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$112K - $140K *

Shape the future of pricing strategy by leading initiatives that optimize monetization and enhance product value. Collaborate cross-functionally to drive impactful pricing decisions that align with bu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$127K - $187K *

Join a team that's driving growth by building strategic partnerships with K-12 education leaders. This role focuses on managing a regional portfolio, executing sales strategies, and presenting innovat...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$79K - $127K *

Help us drive efficiencies in physician preference item management, foster relationships, and maintain compliance across our Neurosurgical and Orthopedic services while achieving significant savings g...

Pennsylvania, USRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$111K - $167K *

Drive impactful marketing strategies by leveraging data analysis and AI tools. Collaborate cross-functionally to enhance funnel performance, ROI modeling, and operational efficiency, ensuring alignmen...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $105K *

Take ownership of high-touch engagements with premier clients, ensuring swift resolution of technical issues. Collaborate with internal teams to enhance processes and improve customer experiences whil...

Denver, CORemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $110K *

Champion partner success by driving referral growth and optimizing relationships within New Jersey. Engage with legal and treatment networks to enhance client referrals for IID and BEZ insurance, ensu...

New Jersey, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$150K - $180K *

Advance your career by leading our Customer Support teams, driving strategy and innovation. Oversee a 25-member organization, enhancing partner experiences through AI-enabled, human-centered support w...

St. Mary Of The Woods, INRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$90K - $120K *

Serve as a strategic advisor to clients, fostering relationships and ensuring seamless service delivery while driving client satisfaction and retention through proactive support and collaboration with...

Iselin, NJRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.