Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$91K - $163K *

Elevate customer experiences by developing and optimizing consumer journeys within a dynamic marketing organization, leveraging technical expertise and project management skills to drive innovative so...

Minnetonka, MNRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform the cybersecurity landscape by driving revenue growth and building strong customer relationships in the mid-market segment. Leverage consultative selling and AI-driven solutions to engage te...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Transform potential by scaling and optimizing the Mid-Market AE team, driving revenue outcomes and performance while executing high-velocity sales strategies in a dynamic environment to achieve growth...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$60K - $99K *

Grow your career with a mission-driven team dedicated to enhancing ELA education. Engage with educators and leaders to deliver impactful professional development and support, ensuring effective implem...

RemoteRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Transform customer experiences into lasting relationships by leading impactful marketing campaigns, driving product adoption, and fostering customer advocacy through innovative strategies and collabor...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Champion customer engagement by crafting impactful marketing campaigns that drive product adoption and advocacy. Collaborate across teams to enhance customer experiences and ensure effective communica...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $127K *

Elevate the advisor transition experience by managing onboarding and offboarding processes. Collaborate across teams to ensure compliance and smooth integration, while tracking milestones and enhancin...

Minnesota, USRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $130K *

Unlock new opportunities by driving complex enterprise sales cycles, engaging technical leaders, and generating pipeline in a dynamic environment. Collaborate with cross-functional teams to close deal...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Join a team that's driving growth by managing strategic accounts and expanding relationships. You'll execute long-term sales strategies, engage stakeholders, and lead negotiations to enhance our marke...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$150K - $180K *

Grow your career with a dynamic team driving enterprise sales in the Northeast. Leverage your expertise to engage with C-level executives, create demand, and transform IT operations into a strategic b...

New York, NYRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$111K - $185K *

Drive market development and sales of pharmacy automation solutions, engaging with hospital pharmacy leaders to identify needs, demonstrate products, and advance sales opportunities throughout the cus...

Florida, USRemote

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$123K - $135K *

Engage with existing customer accounts to drive renewal retention and expansion revenue. This growth-focused role emphasizes consultative upselling and cross-selling, ensuring customer satisfaction wh...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $292K *

Lead the charge in driving demand and revenue growth through innovative marketing strategies, integrated campaigns, and collaboration with cross-functional teams to enhance buyer journeys and optimize...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$199K - $270K *

Shape the future of software development by enhancing tooling, CI/CD, and operational workflows, ensuring teams can seamlessly transition code changes into production with improved speed, quality, and...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $200K *

Architect innovative solutions as a Senior Solutions Engineer, driving technical excellence in public sector engagements. Collaborate with clients to demonstrate product value, lead RFP responses, and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$134K - $201K *

Transform customer relationships by driving strategic upselling and renewals. Collaborate with internal teams to deliver tailored solutions, ensuring long-term value and satisfaction for existing clie...

San Francisco, CARemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$134K - $201K *

Drive growth by cultivating relationships with existing customers, focusing on upselling and strategic account management. Collaborate cross-functionally to deliver tailored solutions that enhance cus...

Chicago, ILRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$195K - $230K *

Drive growth by leading go-to-market strategies for TMC partnerships, building and executing plans from the ground up. Collaborate cross-functionally to influence product development and represent the...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$149K - $234K *

Transform education by driving product strategy and execution, collaborating with cross-functional teams to enhance user experiences for learners, families, and educators. Shape impactful solutions th...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Drive impactful Salesforce implementations in the nonprofit and education sectors, overseeing all phases from discovery to deployment. Collaborate closely with clients to design scalable solutions tha...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $110K *

Lead the charge in new business development, leveraging multi-channel outreach to book quality meetings with target companies, while collaborating with a growth team to optimize your strategies and in...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in driving revenue through strategic partnerships, enhancing market reach, and delivering customer value across your designated region while managing complex sales cycles and fostering...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Engage with mission-driven organizations to drive growth in housing solutions. Own the full sales lifecycle, from prospecting to closing, while expanding your portfolio and collaborating across teams...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $160K *

Join a team that's optimizing customer lifecycle operations through automation and analytics. Collaborate cross-functionally to enhance workflows, improve efficiency, and drive customer success in a d...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $185K *

Lead the design and governance of enterprise technology solutions, ensuring alignment with business strategy and compliance. Collaborate with stakeholders to drive innovation and support digital trans...

Ontario, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.