Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$104K - $114K *

Shape the future of mental health care by providing compassionate therapy services. Collaborate with clients to address emotional and psychological challenges, ensuring a supportive environment that f...

Texas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$136K - $204K *

Transform enterprise marketing by owning ABM strategy, driving pipeline growth, and executing tailored campaigns. Collaborate cross-functionally to engage key accounts and achieve revenue targets thro...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $130K *

Join a dynamic team to enhance Salesforce capabilities in a federal environment. Collaborate with government leads to optimize testing processes, ensuring quality and compliance throughout the Salesfo...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Drive impactful analytics solutions by transforming business needs into scalable data models and pipelines. Collaborate with stakeholders to enhance decision-making and operational efficiency in a fas...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join a team that's focused on driving partner growth in the travel industry. Leverage your expertise to build relationships, implement strategic plans, and engage clients, all while thriving in a coll...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$170K - $200K *

Elevate your career by driving strategic partnerships with key behavioral health organizations across the Western U.S. Leverage your expertise to enhance care delivery and optimize patient access thro...

Huntington Beach, CARemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$84K - $97K *

Lead billing operations for multiple retail partners; ensure accuracy, compliance, and efficiency in invoicing and month-end processes while collaborating with cross-functional teams to drive improvem...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$72K - $96K *

Shape the future of regional sales execution by translating strategic goals into actionable plans. Collaborate across teams to enhance physician engagement, streamline operations, and drive measurable...

Miami, FLRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $96K *

Join us in transforming regional sales execution by translating strategic goals into actionable plans. Drive physician engagement and enhance operational efficiency while collaborating across teams to...

Seattle, WARemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $96K *

Join a dynamic team to drive regional sales execution, translating strategic goals into actionable plans. Collaborate across functions to enhance physician engagement and optimize pipeline performance...

Richmond, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$72K - $96K *

Join a dynamic team to drive regional sales execution, translating strategic goals into actionable plans. Collaborate across functions to enhance physician engagement and optimize pipeline performance...

Houston, TXRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Deliver exceptional consulting services by managing client implementations, diagnosing technical issues, and providing tailored solutions. Collaborate with cross-functional teams to ensure seamless in...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead the development of a data catalog for AI consumption, ensuring quality and accessibility. Collaborate with cross-functional teams to onboard domains, manage readiness assessments, and drive align...

Utah, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$146K - $178K *

Shape the future of biopharma by leading commercial strategy engagements, guiding clients through critical launch decisions, and delivering evidence-based recommendations to drive success in a dynamic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $210K *

Lead the charge in delivering innovative integration solutions for clients in the State & Local Government sector. Collaborate with project teams to design, develop, and implement effective Workday in...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$81K - $121K *

Unlock potential by delivering impactful training programs that enhance credit expertise and foster professional growth. Collaborate with teams to drive continuous improvement and cultivate a culture...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$83K - $142K *

Accelerate growth in the Life Science sector by leveraging scientific expertise and consultative selling. Collaborate with sales teams and partners to identify opportunities, develop solutions, and st...

Massachusetts, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$60K - $99K *

Drive impactful professional development in Mathematics for K-8 educators. Collaborate with diverse stakeholders to enhance classroom learning and ensure equity. Engage in dynamic environments while s...

New York, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$200K - $220K *

Transform the landscape of IT Managed Services by driving strategic sales initiatives, building client relationships, and delivering innovative solutions to financial services clients. Collaborate wit...

CanadaRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $95K *

Join a team that's dedicated to delivering impactful ABA therapy remotely, guiding children under 12 through evidence-based practices. Collaborate with Behavior Technicians to ensure clinical excellen...

Arizona, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Champion innovative solutions as a Senior Implementation Project Manager, leading complex software implementations and driving customer success through effective project management and collaboration a...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$60K - $120K *

Take ownership of customer relationships to drive upgrades and maximize value. Engage with existing clients, manage the full sales cycle, and build trust to enhance their experience with our platform...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $230K *

Engage with key stakeholders to promote oncology products, build relationships, and drive brand value. Utilize market insights to develop strategic plans, ensuring patient access and exceeding perform...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$84K - $127K *

Join a dedicated team focusing on enhancing client retirement plan engagement. Provide expert services and education, fostering relationships and improving participant outcomes in financial wellness a...

Missouri, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$84K - $127K *

Engage in meaningful client relationships to elevate retirement plan participation. Provide on-site education and tailored consultations, aiming to enhance investment knowledge and financial outcomes...

California, USRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.