Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$85K - $125K *

Elevate your career by driving sales and marketing for specialty medications. Collaborate with healthcare professionals to achieve revenue goals while managing relationships across multiple locations...

San Diego, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $140K *

Join a dynamic team to drive sales and marketing for specialty medications, achieving revenue goals in a defined territory. Build relationships with healthcare providers and execute strategic plans to...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Transform client engagement by leading a high-performing Client Success team focused on operational excellence and strategic growth in Revenue Cycle Management. Drive satisfaction, retention, and coll...

Dallas, TXRemote

3 days ago

  •   11 - 15 years exp.  •   Healthcare

$125K - $150K *

Join a team that's transforming digital experiences by leveraging your expertise in sales engineering. Collaborate with top brands to drive technical discovery and showcase the value of innovative sol...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $111K *

Optimize customer interactions by leading design and prototyping efforts. Collaborate with stakeholders to enhance experiences, drive strategic planning, and implement innovative solutions that align...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$114K - $158K *

Drive partner growth by cultivating relationships with Google teams, managing joint pipelines, and executing marketing strategies. Lead meetings, track ROI, and support sales efforts to expand our foo...

Illinois, USRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$280K - $300K *

Engage enterprise-level clients by qualifying sales opportunities, building strong pipelines, and nurturing relationships with C-Suite executives. Drive the full sales cycle using consultative techniq...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$151K - $500K+*

Lead the charge in driving sales of medical products to ambulatory care providers. Build strong customer relationships, execute strategic plans, and collaborate with specialists to enhance patient car...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$165K - $195K *

Transform enterprise sales and modernization for retirement technology. Lead a team of Sales Engineers, engaging with diverse stakeholders to deliver tailored solutions and drive impactful customer ex...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K *

Unlock your potential by driving revenue through partner-sourced leads and self-sourced pipelines. Engage with enterprise clients in Financial Services and Life Sciences while collaborating with top-t...

Manhattan, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K *

Join a team that's redefining business development by driving partner-sourced leads and building a self-sourced pipeline. You'll engage with enterprise clients in Financial Services and Life Sciences...

Massachusetts, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Collaborate as a Subject Matter Expert in Document Services, managing plan document processes and driving automation initiatives to ensure timely delivery and continuous improvement in service quality...

Minnesota, USRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Join us to enhance document processes as a Subject Matter Expert, managing plan document workflows and automation initiatives. Collaborate with teams to ensure timely delivery and continuous improveme...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$145K - $185K *

Champion partner growth by developing and executing multi-tiered GTM strategies, driving revenue expansion across the MSSP and MSP ecosystem while collaborating with sales to enhance market awareness...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$148K - $201K *

Drive category strategy and supplier relationships to enhance Market Access, Pricing, and Health Economics. Collaborate with cross-functional teams to optimize procurement processes and improve operat...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$206K - $242K *

Lead the charge in offensive security research for Kubernetes, developing attack capabilities and strategies. Own complex projects from design to integration, influencing security practices across clo...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage with clients as a trusted advisor, managing relationships and driving account growth. Oversee renewals and expansions while collaborating cross-functionally to ensure client success and satisfa...

Raleigh, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join a team that's dedicated to ensuring database and application reliability. This role focuses on diagnosing outages, coordinating recovery efforts, and supporting enterprise IT operations to mainta...

Chicago, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$168K - $231K *

Lead the charge in shaping legal strategies for enterprise deals, guiding negotiations, and enhancing Optro's contracting processes while collaborating with cross-functional teams to drive success and...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $145K *

Lead the charge in managing key client relationships within Pharmacy Benefit Management, ensuring high-quality service delivery and client satisfaction through effective communication and consultative...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion the development of AI-driven products, leading strategic initiatives and execution. Drive product roadmaps, manage budgets, and ensure alignment with business goals while delivering impactful...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Take ownership of complex institutional partnerships, driving customer success and retention. Collaborate cross-functionally to enhance account growth, manage contracts, and optimize platform implemen...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$102K - $171K *

Champion organizational growth by designing people strategies and structures. Collaborate globally to optimize HR initiatives, support M&A integrations, and drive talent development, ensuring impactfu...

Portage, MIRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$140K - $150K *

Shape your career by managing clinical research studies, ensuring compliance with regulations, and leading cross-functional teams to achieve project milestones efficiently and effectively...

Boston, MARemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$155K - $170K *

Lead the charge in architecting scalable Salesforce solutions, driving platform strategy, and ensuring high-quality integrations across KIPP's national ecosystem. Collaborate with stakeholders to deli...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.