Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$147K - $221K *

Lead the charge in developing and executing go-to-market strategies for innovative products, driving full-funnel demand generation and inbound pipeline growth through cross-functional collaboration an...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Engage with key Insurance clients to drive strategic growth and account management. Leverage your expertise in business development and executive relationships to expand enterprise accounts across the...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $160K *

Champion member engagement by crafting compelling campaigns that drive awareness and action. Collaborate across teams to enhance communication, utilizing AI tools to optimize outreach and improve memb...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $150K *

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $120K *

Champion AI-driven process automation by collaborating across teams to enhance workflows, build tools, and support consulting engagements as the Professional Services practice evolves to serve externa...

Washington, DCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$160K - $235K *

Lead the charge in securing K-12 district accounts, driving full-cycle sales from prospecting to closing. Engage with district leaders, navigate procurement processes, and maintain a robust pipeline a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$88K - $119K *

Join our dynamic Public Sector Customer Success team to drive IoT solution adoption, ensuring impactful deployments for government and education clients. Collaborate cross-functionally to enhance cust...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform client support by owning and enhancing digital tools. Drive innovation through hands-on development in Salesforce and AI platforms, ensuring seamless user experiences and measurable outcomes...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a dynamic team to build and optimize automated workflows, ensuring quality and efficiency in our operations. Leverage your technical expertise to enhance our AI Chat Platform and drive impactful...

CanadaRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$350K *

Join a team that's redefining enterprise sales by driving strategic growth and building executive relationships with Fortune 1000 companies. You'll lead complex deals and shape our sales playbook in a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Empower partner marketing initiatives by developing strategies that drive qualified referrals and pipeline growth across diverse partner ecosystems in North America and EMEA. Collaborate with stakehol...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Staffing

$85K - $105K *

Lead the charge in optimizing HubSpot for RevOps clients, enhancing their marketing and sales strategies through tailored solutions, automation, and expert guidance while collaborating with cross-func...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $103K *

As an Account Executive in-territory in Miami, you will be responsible for managing the full sales cycle, including building and managing a sales pipeline, prospecting, and closing deals. This role re...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$123K - $247K *

Transform your career by driving digital growth and strategic account management. Collaborate with Core Account Executives to enhance customer relationships and expand our digital portfolio across key...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive innovative partnerships to acquire new clients through strategic campaigns and referrals. Manage end-to-end negotiations and activate cross-functional collaborations to enhance customer acquisit...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$185K - $297K *

Lead the execution of innovative onboarding strategies, driving customer success through insights and support resolution. Collaborate with cross-functional teams to enhance product utilization and def...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Engage in strategic pipeline development to drive revenue across LATAM and North America. Utilize consultative selling and AI tools to connect with technical decision-makers, ensuring high-quality out...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$145K - $178K *

Lead the charge in managing global account strategies for hyperscale customers, driving revenue growth and fostering executive relationships while coordinating cross-functional teams to deliver innova...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$70K - $126K *

Lead and manage complex quality improvement initiatives in healthcare, ensuring compliance with regulatory standards. Collaborate with cross-functional teams to enhance service delivery and achieve pe...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$103K - $123K *

Drive growth by managing a sales territory, building relationships, and generating premium. Leverage existing partnerships while prospecting new agencies to achieve targets and expand market presence...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$350K *

Accelerate progress at a leading sales team by developing executive-level relationships, driving revenue growth, and mastering complex sales processes in a dynamic environment. Your expertise will sha...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Join the forefront of AI transformation, guiding organizations in integrating AI into daily operations. Leverage your expertise to enhance workflows, foster AI literacy, and drive impactful change acr...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Partner with us to transform organizations by leading AI adoption initiatives. You'll drive impactful change by redesigning workflows, enhancing AI literacy, and ensuring sustainable workforce transfo...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$125K - $160K *

Drive client success in our lab network by managing relationships, ensuring renewals, and identifying growth opportunities. Collaborate across teams to enhance processes and improve client experiences...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $250K *

Lead the charge in building a global partnerships organization that drives revenue growth, enhances strategic alliances, and transforms partner engagement into a key business growth engine for a dynam...

Itasca, ILRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.