Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$80K - $95K *

Transform project delivery by leading cross-functional teams to ensure timely execution of Public Safety product implementations, enhancing client satisfaction and operational efficiency through exper...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $134K *

Engage in the dynamic field of fiber network infrastructure, supporting data integrity and documentation. This entry-level role offers training in digital modeling and cross-functional teamwork, pavin...

Colorado, USRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Accelerate client relationships by managing strategic accounts, driving revenue growth, and expanding service lines. Collaborate with internal teams to ensure client satisfaction and deliver tailored...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$320K - $340K *

Transform customer relationships by leading Account Management, driving renewals and expansion strategies, and shaping product offerings. Build a high-performing team to enhance customer engagement an...

New York City, NYRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$141K - $189K *

Join a dynamic team as a sales expert, driving revenue and engagement with Federal clients through innovative Slack solutions. Collaborate, empower, and exceed sales quotas while ensuring customer sat...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of health technology by driving regulatory strategies for innovative lab testing, imaging, and AI products. Collaborate with cross-functional teams to ensure compliance and accelerate...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $140K *

Join a team that's driving project success by leading technical initiatives, resolving complex challenges, and aligning outcomes with client objectives. Your expertise will enhance profitability and o...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$139K *

Accelerate growth by leveraging your sales expertise to drive success for small businesses in Canada, building relationships and closing deals that foster customer growth and engagement...

Ontario, CARemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$95K - $115K *

Drive impactful field marketing strategies across EMEA, collaborating with sales and stakeholders to execute integrated campaigns that enhance brand visibility and generate demand, while optimizing pe...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Lead the charge in managing client relationships and program performance, ensuring timely delivery of medications. Oversee budgets, facilitate communication between stakeholders, and drive successful...

North Carolina, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Partner with us to drive territory growth through strategic sales and account management in oncology. Build strong relationships with healthcare professionals while ensuring exceptional customer exper...

Ohio, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Accelerate progress at the forefront of AI management by owning strategy, driving revenue, and leading cross-functional teams to establish a new product category from inception to $100M...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Empower cross-functional teams to innovate and enhance platform capabilities, ensuring alignment with client needs and regulatory standards. Drive product vision from inception to adoption, leveraging...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Drive healthcare transformation by leading advanced consulting initiatives, enhancing delivery systems, and improving health outcomes. Collaborate with clients and stakeholders to implement strategic...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$102K - $125K *

Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $160K *

Partner with us to shape the quality strategy for a leading exam development platform. Leverage your expertise to guide multiple Agile teams, enhance automation practices, and ensure high standards ac...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Optimize revenue growth by managing upsell opportunities within your client portfolio. Leverage your expertise in HCM SaaS sales to enhance customer satisfaction and drive contract renewals, ensuring...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Empower elite advisors by fostering relationships and driving organic growth through strategic analyses and consultative solutions. Collaborate with C-Level executives to enhance service experiences a...

Oregon, USRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Champion client relationships by managing elite advisors, ensuring exceptional service, and driving organic growth through strategic analyses and consultative solutions. Collaborate with C-Level execu...

Texas, USRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Join a team that's dedicated to enhancing client relationships and driving organic growth. You'll collaborate with elite advisors, ensuring exceptional service and strategic solutions while fostering...

New Mexico, USRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Elevate client relationships by managing elite advisors, ensuring exceptional service, and driving organic growth through strategic analyses and consultative solutions in the retirement services secto...

Pennsylvania, USRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Empower elite advisors by fostering relationships and driving organic growth through strategic analyses and consultative solutions, ensuring a premier service experience and retention of business in t...

Missouri, USRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $160K *

Empower your career by leading a dynamic team in strategic account management, driving product adoption, and maximizing growth for top-tier clients in the media and technology sectors. Shape the futur...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$199K - $235K *

Unlock potential by designing and maintaining integrations that connect NodeZero with key security platforms. Collaborate with teams to enhance reliability and observability, ensuring seamless user ex...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $150K *

Transform global support operations by architecting an AI-driven knowledge strategy. Lead initiatives to enhance internal and external knowledge management, driving efficiency and customer satisfactio...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.