Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$88K - $180K *

Lead world-class demonstrations for our Go-to-Market team, enhancing customer engagement, providing technical insights, and driving product solutions. Collaborate closely with Account Executives and E...

California, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing software quality through rigorous testing and quality assurance. This role involves validating program deliverables, managing defects, and ensuring compliance...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $201K *

Empower global brands by driving growth through strategic sales initiatives. Collaborate with top executives to close significant deals, build lasting relationships, and enhance customer experiences i...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's transforming women's health by driving sales in OB/GYN and maternal-fetal medicine. You'll manage the full sales cycle, leveraging existing relationships to expand our reach and ens...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform clinical operations by leading a dynamic team, ensuring high-quality trial management, and driving innovation through technology and AI solutions. Foster collaboration and accountability whi...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$74K - $116K *

Advance your career by leading integrated marketing campaigns that drive customer acquisition and revenue growth. Collaborate with cross-functional teams to optimize performance and deliver measurable...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$140K - $160K *

Drive impactful product marketing initiatives by owning positioning, go-to-market strategies, and content creation. Collaborate across teams to enhance brand narrative and execute successful product l...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $98K *

Deliver exceptional support by coordinating documentation and resolving member inquiries. Collaborate across teams to ensure compliance and accuracy while enhancing Retail Banking operations and membe...

San Jose, CARemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$106K - $151K *

Reimagine customer engagement in the IoT space, driving innovative solutions for small to medium businesses. Leverage your sales expertise to navigate complex negotiations and build lasting relations...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$102K - $152K *

Transform the demand generation landscape by building effective lead processes, optimizing marketing operations, and enhancing campaign strategies. Collaborate with cross-functional teams to drive mea...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $182K *

Champion strategic growth by managing key partner relationships, driving revenue, and enhancing partner satisfaction through collaborative efforts and innovative solutions that leverage our cloud-base...

RemoteRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$181K - $237K *

Lead the charge in driving global sales performance and revenue growth for the Teamwork Collection in Mid-Market. Collaborate across teams to design strategic sales plays and enhance seller readiness...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $183K *

Engage with C-level executives to drive growth by managing strategic enterprise accounts. Utilize your SaaS expertise to navigate complex sales cycles, exceed revenue goals, and foster collaborative r...

Boston, MARemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$127K - $183K *

Shape the future of enterprise sales by driving growth and closing complex deals. Own strategic accounts, build relationships with C-level executives, and leverage your SaaS expertise to exceed revenu...

San Mateo, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $140K *

Drive brand strategy and integration by translating insights into actionable plans. Collaborate with cross-functional teams to deliver compelling narratives and creative briefs while managing workstre...

CanadaRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$86K - $106K *

Drive advertiser growth by optimizing campaign performance and building strong client relationships. Collaborate with internal teams to enhance product offerings and ensure a seamless advertiser exper...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Elevate your career by partnering with sales teams to drive analytics and AI revenue. Leverage your expertise to accelerate deal closure, generate new opportunities, and empower field teams with strat...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a dynamic team to drive innovative cancer screening solutions, engaging healthcare providers and enhancing patient outcomes. Leverage your sales expertise to promote groundbreaking technologies a...

Illinois, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$198K - $233K *

Champion innovative IoT solutions to modernize essential industries, enhancing supply chain efficiency and safety. Collaborate with diverse teams to deliver impactful customer engagements and drive di...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$250K - $350K *

Drive growth by selling a suite of innovative products to C-suite executives. Collaborate with teams to manage the full sales cycle, focusing on consultative selling and building strong relationships...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Join a team that's redefining event marketing by leading high-impact programs that enhance customer engagement and drive revenue. You'll strategize and execute user summits, trade shows, and field eve...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$126K - $185K *

Analyze and develop Large Enterprise sales opportunities, ensuring customer satisfaction and strategic account management to maximize revenue. Collaborate with clients to introduce solutions and maint...

California, USRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$111K - $198K *

Grow your career with a strategic sales role focused on enterprise software solutions. Drive growth by managing complex accounts, fostering executive relationships, and leading transformative initiati...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $105K *

Join a team that's dedicated to delivering impactful medical communications. As a Senior Account Manager, you'll lead strategic projects for pharmaceutical clients, ensuring quality and timely executi...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Join a team that's redefining customer engagement through lifecycle marketing. You'll develop strategies to enhance retention and subscription value, collaborating with cross-functional teams to optim...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.