Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$189K - $255K *

Drive strategic sales initiatives by developing account plans, fostering C-level relationships, and leading negotiations to maximize customer success and revenue growth across a diverse product portfo...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$145K - $185K *

Lead the charge in developing and executing field marketing strategies that drive pipeline growth in the Northwest region. Collaborate with sales leadership to create integrated programs, ensuring mea...

Seattle, WARemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $126K *

Lead high-value proposal pursuits, coordinating cross-functional teams to deliver compliant, persuasive responses. Utilize AI tools and project management skills to enhance win rates while mentoring j...

Illinois, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Transform data operations by leading our Snowflake platform migration, ensuring security, reliability, and cost efficiency while collaborating across teams to standardize practices and enhance data ma...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $145K *

Lead the strategic execution of patient-facing AI, enhancing care journeys through innovative automated experiences. Collaborate cross-functionally to ensure quality, safety, and seamless integration...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$156K - $191K *

Drive transformative customer outcomes by leveraging AI and solution expertise. Collaborate with executives to deliver compelling value narratives and lead complex sales cycles, enhancing the presales...

Austin, TXRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $110K *

Champion client success by developing and executing targeted marketing strategies that drive demand and foster strong relationships. Oversee campaign execution and performance analysis to ensure align...

Indiana, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Join a team that's redefining client experience by leading Professional Services, Support, and Client Success. Drive innovation and transformation in a remote-first environment, ensuring impactful del...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Empower your career by cultivating client relationships and driving sales growth. This role focuses on renewing software subscriptions and upselling products, leveraging strategic insights to enhance...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Empower data management excellence by leading clinical studies, ensuring quality deliverables, and mentoring junior staff. Collaborate with sponsors to meet project timelines and optimize processes wh...

Toronto, ONRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$134K - $306K *

Elevate customer engagement by developing and executing strategic study plans, leading cross-functional teams, and ensuring successful project delivery in the rare disease therapeutic area...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $216K *

Drive strategic growth by managing complex enterprise relationships, enhancing client value, and fostering executive-level partnerships. Lead cross-functional teams to deliver exceptional service and...

Chicago, ILRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $216K *

Lead the charge in managing complex enterprise relationships, driving renewals and expansion while building CxO-level partnerships that enhance customer loyalty and revenue growth. Transform client en...

Minneapolis, MNRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading a global team in Trust Services, enhancing client relationships, and driving operational excellence. Shape the future of AI-powered security solutions while ensuring top-ti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$141K - $184K *

Unlock potential by shaping innovative brand strategies and architectures, influencing product identity, and driving cohesive customer experiences across a diverse portfolio, all while collaborating w...

San Francisco, CARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $145K *

Empower growth by leveraging your extensive network in Structured Finance to drive new business and revenue. Collaborate across teams to deliver innovative solutions, navigating complex sales cycles w...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $182K *

Lead client implementations and provide ongoing support for Sage HCM solutions. Guide customers through the full implementation lifecycle, ensuring successful outcomes and optimizing their HCM environ...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$130K - $160K *

Join a team that's shaping the future of identity security by developing impactful enablement programs for pre-sales teams. Collaborate with cross-functional leaders to enhance skills and drive busine...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform customer support by leading a high-impact team focused on quality, efficiency, and satisfaction across all channels. Drive strategic initiatives, develop talent, and enhance processes to ens...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$99K - $136K *

Engineer innovative sales strategies to drive revenue growth and enhance customer relationships. Leverage technical expertise in advanced analytical instruments to provide exceptional support and solu...

Dallas, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform healthcare by leveraging your sales expertise in HIV and related specialties. Collaborate with cross-functional teams to drive market penetration and deliver exceptional value to patients an...

Philadelphia, PARemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$106K - $140K *

Lead retention initiatives by translating member insights into actionable strategies. Collaborate with cross-functional teams to enhance member experience and drive retention across assigned markets...

Long Beach, CARemote

Today

  •   5 - 7 years exp.  •   Healthcare

$177K - $224K *

Lead strategic customer relationships in aerospace and energy sectors, driving renewals and engineering engagements. Own key accounts, transition pricing models, and ensure customer success through te...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $155K *

Elevate your career by leading creative copy initiatives that shape impactful healthcare messaging. Collaborate with cross-functional teams to deliver compelling content that resonates with diverse au...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in driving revenue growth by managing a high-performing sales team, executing strategic initiatives, and fostering strong customer relationships in the enterprise cybersecurity sector...

Burlington, MARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.