Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.
Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.
Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.
Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.
Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.
Strategic Account Executive - Chicago
$189K - $255K *
Drive strategic sales initiatives by developing account plans, fostering C-level relationships, and leading negotiations to maximize customer success and revenue growth across a diverse product portfo...
1 week ago
Senior Field Marketing Manager, Northwest
$145K - $185K *
Lead the charge in developing and executing field marketing strategies that drive pipeline growth in the Northwest region. Collaborate with sales leadership to create integrated programs, ensuring mea...
Reposted 2 weeks ago
$90K - $126K *
Lead high-value proposal pursuits, coordinating cross-functional teams to deliver compliant, persuasive responses. Utilize AI tools and project management skills to enhance win rates while mentoring j...
2 weeks ago
Sr. DataOps Engineer, Data Platform
$130K - $160K *
Transform data operations by leading our Snowflake platform migration, ensuring security, reliability, and cost efficiency while collaborating across teams to standardize practices and enhance data ma...
1 week ago
Senior Product Manager, Patient Engagement & AI
$120K - $145K *
Lead the strategic execution of patient-facing AI, enhancing care journeys through innovative automated experiences. Collaborate cross-functionally to ensure quality, safety, and seamless integration...
Yesterday
$156K - $191K *
Drive transformative customer outcomes by leveraging AI and solution expertise. Collaborate with executives to deliver compelling value narratives and lead complex sales cycles, enhancing the presales...
5 days ago
$100K - $110K *
Champion client success by developing and executing targeted marketing strategies that drive demand and foster strong relationships. Oversee campaign execution and performance analysis to ensure align...
2 weeks ago
VP, SmartSimple Client Experience
$150K - $180K *
Join a team that's redefining client experience by leading Professional Services, Support, and Client Success. Drive innovation and transformation in a remote-first environment, ensuring impactful del...
2 weeks ago
Strategic Account Executive (US East)
$100K - $120K *
Empower your career by cultivating client relationships and driving sales growth. This role focuses on renewing software subscriptions and upselling products, leveraging strategic insights to enhance...
1 week ago
Senior Clinical Data Manager, FSP- Remote, Canada
$100K - $120K *
Empower data management excellence by leading clinical studies, ensuring quality deliverables, and mentoring junior staff. Collaborate with sponsors to meet project timelines and optimize processes wh...
4 days ago
Dir/Sr Dir, Strategy & Delivery (Gen Med - Rare Disease - US and/or Canada)
$134K - $306K *
Elevate customer engagement by developing and executing strategic study plans, leading cross-functional teams, and ensuring successful project delivery in the rare disease therapeutic area...
3 weeks ago
Client Director- North Central
$180K - $216K *
Drive strategic growth by managing complex enterprise relationships, enhancing client value, and fostering executive-level partnerships. Lead cross-functional teams to deliver exceptional service and...
2 days ago
Client Director- North Central
$180K - $216K *
Lead the charge in managing complex enterprise relationships, driving renewals and expansion while building CxO-level partnerships that enhance customer loyalty and revenue growth. Transform client en...
2 days ago
Senior Manager, Trust Services
$110K - $130K *
Unlock potential by leading a global team in Trust Services, enhancing client relationships, and driving operational excellence. Shape the future of AI-powered security solutions while ensuring top-ti...
2 weeks ago
$141K - $184K *
Unlock potential by shaping innovative brand strategies and architectures, influencing product identity, and driving cohesive customer experiences across a diverse portfolio, all while collaborating w...
Reposted 3 weeks ago
$135K - $145K *
Empower growth by leveraging your extensive network in Structured Finance to drive new business and revenue. Collaborate across teams to deliver innovative solutions, navigating complex sales cycles w...
5 days ago
Sage HCM Implementation & Support Manager
$100K - $182K *
Lead client implementations and provide ongoing support for Sage HCM solutions. Guide customers through the full implementation lifecycle, ensuring successful outcomes and optimizing their HCM environ...
4 days ago
Technical Enablement Manager, Identity Security
$130K - $160K *
Join a team that's shaping the future of identity security by developing impactful enablement programs for pre-sales teams. Collaborate with cross-functional leaders to enhance skills and drive busine...
3 weeks ago
$110K - $130K *
Transform customer support by leading a high-impact team focused on quality, efficiency, and satisfaction across all channels. Drive strategic initiatives, develop talent, and enhance processes to ens...
5 days ago
$99K - $136K *
Engineer innovative sales strategies to drive revenue growth and enhance customer relationships. Leverage technical expertise in advanced analytical instruments to provide exceptional support and solu...
Yesterday
HIV Therapeutic Specialist - New Jersey/DC
$110K - $130K *
Transform healthcare by leveraging your sales expertise in HIV and related specialties. Collaborate with cross-functional teams to drive market penetration and deliver exceptional value to patients an...
3 weeks ago
$106K - $140K *
Lead retention initiatives by translating member insights into actionable strategies. Collaborate with cross-functional teams to enhance member experience and drive retention across assigned markets...
Today
Principal Customer Success Manager, Aerospace, Propulsion & Energy
$177K - $224K *
Lead strategic customer relationships in aerospace and energy sectors, driving renewals and engineering engagements. Own key accounts, transition pricing models, and ensure customer success through te...
Reposted today
Associate Creative Director, Copy
$135K - $155K *
Elevate your career by leading creative copy initiatives that shape impactful healthcare messaging. Collaborate with cross-functional teams to deliver compelling content that resonates with diverse au...
3 weeks ago
$150K - $180K *
Lead the charge in driving revenue growth by managing a high-performing sales team, executing strategic initiatives, and fostering strong customer relationships in the enterprise cybersecurity sector...
2 weeks ago
What does a Customer Success Specialist do?
A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.
What skills are important for Customer Success Specialist jobs?
Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.
Where do Customer Success Specialists work?
Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.
How can I find Customer Success Specialist jobs paying $100,000 or more?
Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.
What career paths can follow a Customer Success Specialist role?
Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.