Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$95K - $115K *

Champion the audit lifecycle for Medicare and commercial products, ensuring compliance and accuracy in regulatory audits. Collaborate with cross-functional teams to streamline processes and mitigate r...

New York, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$105K - $110K *

Unlock your potential as you drive strategic growth in K-12 special education markets. Lead complex sales cycles, build trusted relationships, and shape innovative solutions that enhance educational o...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$118K - $196K *

Deliver optimized Workday solutions through assessments, deployments, and client engagements. Lead design sessions, streamline processes, and enhance customer satisfaction in a collaborative and innov...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$180K - $200K *

Join a dynamic team to drive AI solutions in wealth management. Collaborate with executives to design tailored solutions, ensuring seamless integration and customer satisfaction while fostering innova...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $105K *

Lead the charge in developing and executing multi-channel lifecycle strategies to enhance patient and provider engagement in mental healthcare. Collaborate across teams to optimize campaigns and drive...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$152K - $190K *

Join a team that's unlocking the potential of IoT for mid-sized businesses. Drive impactful sales, manage complex negotiations, and engage with diverse stakeholders to deliver innovative sensor soluti...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Lead client engagements by leveraging tax expertise to drive revenue growth, manage complex planning discussions, and enhance client relationships while ensuring strategic alignment across teams for o...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$138K - $181K *

Join a dynamic team to drive customer success by solving complex technical challenges, engaging with executives and technical audiences, and supporting enterprise Proof of Concepts throughout the sale...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Drive new business growth by owning the full sales lifecycle, engaging senior leaders, and closing complex SaaS deals in the ERP space. Build relationships, uncover opportunities, and translate comple...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $105K *

Elevate your career by managing the operational lifecycle of B2G products. Drive onboarding, renewals, and readiness activities while ensuring smooth day-to-day operations. Collaborate cross-functiona...

Iowa City, IARemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Join a team that's dedicated to delivering scalable Salesforce solutions. Leverage your technical expertise to lead projects across diverse industries, ensuring optimal system functionality and client...

Indiana, USRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$187K - $234K *

Lead and inspire a team of Enterprise Solution Engineers to drive AI-enabled customer outcomes, collaborating across functions to deliver innovative strategies and solutions while mentoring talent and...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$206K - $257K *

Lead and mentor a dynamic team of Enterprise Solution Engineers, driving AI-enabled strategies and customer success across the US South. Collaborate with cross-functional teams to enhance product valu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Join a dynamic team to drive technical pre-sales, mentor peers, and enhance customer relationships. Own the sales process for strategic accounts, ensuring seamless transitions and fostering growth thr...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $170K *

Join a dynamic team to drive sales growth by converting inbound leads into closed deals. Manage the full sales cycle, deliver tailored demos, and collaborate with cross-functional teams to enhance cus...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of healthcare by leading complex implementations across provider and payor organizations. Drive project success through collaboration, strategic planning, and innovative solutions whi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $120K *

Unlock potential by delivering actionable insights through data analysis, visualization, and reporting. Collaborate across departments to enhance decision-making with automated dashboards and performa...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock potential by leading a dynamic support team, resolving complex digital banking issues, and enhancing service delivery. Drive operational excellence while mentoring junior specialists and collab...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $135K *

Innovate with us as a Salesforce Developer, driving the implementation of Salesforce Nonprofit Cloud. Collaborate with cross-functional teams to create custom solutions, enhance user experience, and e...

Reston, VARemote

5 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Unlock potential by leading partner marketing initiatives that transform relationships into qualified sales opportunities. Collaborate across teams to drive impactful co-marketing strategies and enhan...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Drive success by leveraging your expertise in enterprise sales to enhance customer engagement and expand market presence. Collaborate cross-functionally to deliver innovative solutions that empower or...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform credentialing operations by leading a dedicated team to ensure compliance, enhance efficiency, and support provider network growth through strategic oversight and process improvement initiat...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$105K - $127K *

Join a team that's driving transformative Experience Management initiatives in K-12 education. Lead strategic sales campaigns, partner with key stakeholders, and elevate public education through innov...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$135K - $145K *

Drive innovative software solutions by developing robust, cloud-native systems that enhance provider data management capabilities and meet the evolving needs of clients in a dynamic, collaborative env...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$287K - $359K *

Champion growth by driving new logo acquisition and expanding accounts in a defined territory. Leverage your expertise in complex sales cycles to engage C-level decision makers and deliver compelling...

Texas, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.