Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$110K - $150K *

Grow your career with a dynamic role managing field marketing programs that drive pipeline and ROI. Oversee 8-10+ initiatives quarterly, collaborating closely with Sales to optimize strategies and enh...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$70K - $145K *

Transform the future of clinical research by managing site activities, ensuring compliance, and supporting study execution from initiation to closeout. Collaborate with site staff to enhance performan...

North Carolina, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$238K - $311K *

Transform data governance by leading enterprise strategies, ensuring data quality, and driving AI readiness. Collaborate across teams to establish policies, enhance metadata platforms, and foster a cu...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $145K *

Elevate the future of Life Sciences by driving growth and innovation. Lead a high-performing sales team to secure enterprise partnerships, leveraging SaaS and AI solutions to transform customer experi...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Empower real estate agents with innovative sales strategies, engage clients throughout the sales funnel, and lead virtual demonstrations that highlight our solutions, driving business growth and incre...

United StatesRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$73K - $88K *

Accelerate progress at expanding customer accounts by driving annual recurring revenue and enhancing retention through structured sales strategies and digital engagement, while managing a high-volume...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$184K - $287K *

Empower our channel sales strategy by building and scaling MSP partnerships, driving recurring revenue, and collaborating cross-functionally to establish a robust partner ecosystem that thrives in the...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Transform market access and government affairs strategies for Oncology products across Quebec and Atlantic Canada. Build relationships with key stakeholders to enhance policy, optimize reimbursement...

Montreal, QCRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Transform complex technical solutions into actionable blueprints, bridging product and engineering teams. Drive global GTM strategy by creating detailed architecture diagrams and hands-on lab environm...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$168K - $210K *

Transform commercial agreements by drafting, negotiating, and closing enterprise SaaS contracts. Collaborate with cross-functional teams to ensure compliance and drive business growth while managing l...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Empower your career by leading innovative GTM engineering initiatives. Drive AI workflows, automate marketing processes, and enhance productivity across teams. Collaborate with stakeholders to transfo...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Support the growth of public sector partnerships by leading technical pre-sales, mentoring teams, and ensuring seamless customer experiences. Collaborate across departments to deliver tailored solutio...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Shape KPA's demand generation strategy, driving measurable pipeline growth and revenue. Lead a lean team, collaborate across functions, and implement a scalable model that aligns marketing, sales, and...

Lafayette, CORemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $140K *

Lead transformative healthcare initiatives by fostering client relationships, driving impactful research, and developing high-performance teams to achieve strategic goals and business growth...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$85K - $110K *

Engage with prospects and drive growth by leveraging AI tools and sales strategies. Collaborate across teams to enhance customer experiences and exceed sales targets in a dynamic, remote environment...

RemoteRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$92K - $125K *

Join a team that's redefining global benefits programs! Collaborate to design and implement innovative health, wellness, and retirement solutions across multiple regions, ensuring compliance and enhan...

Vancouver, BCRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $214K *

Strategize and drive new business growth in state government sectors, leveraging enterprise sales expertise to enhance customer relationships and achieve revenue targets across multiple initiatives an...

RemoteRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Optimize clinical project management by leading global trials, ensuring quality deliverables on time and within budget. Collaborate with cross-functional teams and mentor project members while maintai...

Tennessee, USRemote

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$74K - $137K *

Transform creative production by integrating AI capabilities to enhance workflows, ensuring efficient content generation and delivery. Collaborate across teams to establish standards and scalable solu...

Mclean, VARemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

$115K - $140K *

Unlock potential by leading product development for Salesforce Health Cloud solutions. Collaborate with cross-functional teams to prioritize and deliver impactful software that enhances patient servic...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$99K - $196K *

Lead the charge in clinical data management for global projects, ensuring high-quality delivery from start to finish. Collaborate with cross-functional teams, mentor colleagues, and drive process impr...

Durham, NCRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$99K - $196K *

Lead the charge in clinical data management for complex global projects, ensuring high-quality data delivery. Collaborate with cross-functional teams and serve as a subject matter expert while mentori...

Durham, NCRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$300K - $340K *

Shape the future of cloud data security by driving enterprise sales, managing complex cycles, and building executive relationships to deliver tailored solutions that address client challenges and enha...

Miami, FLRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$156K - $214K *

Inspire growth by leading an Enterprise CPG sales team, driving strategic partnerships with top-tier brands, and influencing C-suite executives to leverage innovative insights for impactful decisions...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Media

$158K - $198K *

Drive the technical backbone of performance marketing by owning data infrastructure, implementing tracking solutions, and ensuring flawless data flow between marketing and engineering teams to maximiz...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.