Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$153K - $210K *

Transform your career by providing strategic legal leadership in healthcare. Collaborate with senior teams to tackle complex challenges and drive impactful solutions across multiple states, ensuring i...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Lead the contract lifecycle and vendor management processes, ensuring efficient onboarding, compliance, and oversight. Collaborate with cross-functional teams to maintain accurate records and improve...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's dedicated to enhancing client relationships and driving success. Oversee client performance, mentor staff, and ensure compliance while collaborating with various departments to deli...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Elevate commercial performance by partnering with teams to translate strategies into actionable enablement. Drive measurable outcomes through effective training, tools, and continuous improvement acro...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Lead the charge in enterprise sales by driving new business acquisition, managing complex sales cycles, and building strong relationships with C-level executives. Leverage cloud expertise to deliver t...

Raleigh, NCRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Engage with mid-market clients to drive consultative sales, managing the full cycle from outreach to contract. Build trust with support leaders, demonstrating clear ROI and shaping the sales strategy...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Grow strategic employer partnerships by leveraging existing networks and consultative sales skills. Collaborate with HR and executive teams to develop tailored healthcare solutions that enhance employ...

Grand Rapids, MIRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Join us to drive innovative healthcare solutions by building strategic employer partnerships. Leverage your network in the Southeastern U.S. to enhance employee benefits and create measurable value th...

Grand Rapids, MIRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Lead strategic partnerships in the hospice sector, driving growth and client satisfaction through tailored engagement and account management. Collaborate with teams to enhance retention and identify n...

Massachusetts, USRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$177K - $221K *

Manage the strategy and execution of access marketing for oncology products, focusing on value propositions for payers and healthcare providers. Collaborate with cross-functional teams to ensure effec...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Join a team that's dedicated to enhancing client relationships in healthcare. As a senior leader, you'll drive strategic partnerships, ensuring client satisfaction and growth while leveraging innovati...

Florida, USRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$79K - $120K *

Partner with us to enhance sales efficiency by owning project-level workstreams, streamlining processes, and utilizing data analytics to empower our Enterprise Account Executives to focus on customer...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$148K - $260K *

Lead the charge in optimizing the AMS partner portfolio, aligning strategic partners with high-value opportunities. Drive execution, remove blockers, and ensure measurable outcomes through effective c...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $130K *

Transform data engineering by architecting scalable pipelines and optimizing healthcare data solutions. Lead teams to enhance data quality and compliance while driving innovation and strategic alignme...

Baltimore, MDRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$98K - $144K *

Empower enterprise clients by leveraging programmatic advertising and AI-driven insights to drive revenue growth. Collaborate with SaaS teams to enhance customer relationships and unlock value, contri...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Join a dynamic team to lead strategic account services, driving revenue growth and client satisfaction through innovative pharmaceutical marketing initiatives while mentoring and developing talent wit...

West Chester, PARemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$74K - $87K *

Transform client implementations by leading discovery, planning, and execution. Own project scope, timelines, and budgets to ensure successful adoption of solutions that align with business goals and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Deliver strategic technical guidance and oversee client environments, ensuring alignment with business goals. Drive innovation, resolve complex issues, and mentor teams while fostering collaboration a...

Indianapolis, INRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Join a dynamic team to drive enterprise sales within the Workday, SAP, or Coupa ecosystems. Leverage your relationships and expertise to navigate complex sales cycles, engage C-suite executives, and a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $145K *

Join a dynamic team as you bridge client needs with tailored solutions, leveraging your expertise to drive project success and customer satisfaction through effective communication and collaboration a...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Unlock potential by owning the demand generation engine, driving campaigns, and leveraging AI to enhance productivity. Collaborate across teams to build effective strategies that convert leads and mea...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$129K - $215K *

Join our dynamic Relationship Management team, advocating for top-tier independent advisors. Drive client retention and satisfaction by aligning strategic resources and delivering exceptional service...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $165K *

Transform enterprise solutions as a Lead Salesforce Developer, driving innovation and technical excellence. Lead design and development, mentor teams, and optimize integrations, ensuring high-quality...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Take ownership of a $6M+ enterprise portfolio, driving renewals and expansions while building strategic relationships with key stakeholders. Collaborate cross-functionally to ensure account health and...

New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$112K - $176K *

Unlock client success by managing post-sale relationships, driving product adoption, and identifying growth opportunities in the consumer lending sector. Collaborate with internal teams to enhance cli...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.