Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$105K - $125K *

Drive your career forward by cultivating relationships and achieving growth in enterprise accounts. Leverage your sales expertise to influence decision-makers and deliver tailored solutions across div...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $190K *

Shape the future of commercial law by leading negotiations and advising on product launches. Collaborate with cross-functional teams to enhance legal processes and support strategic growth initiatives...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Accelerate progress at driving new client partnerships and revenue growth within a high-autonomy, results-driven sales environment. Own the complete sales cycle, leveraging networks to create strategi...

United StatesRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$215K - $235K *

Lead the charge in amplifying the CEO's impact by driving strategic initiatives, managing executive communications, and ensuring alignment across teams in a fast-paced, AI-driven environment...

California, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$172K - $189K *

Accelerate progress at mid-sized companies by leveraging IoT solutions. Drive sales through relationship-building, managing trials, and engaging with executives to deliver impactful sensor data benefi...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$350K - $500K+*

Transform the strategic partnership landscape by leading a high-performing team to identify, negotiate, and close impactful partnerships that drive growth and enhance our retirement platform's reach a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Empower growth by architecting lifecycle marketing strategies that enhance customer engagement, drive revenue, and optimize the sales funnel. Collaborate with cross-functional teams to create impactfu...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K *

Develop strong client relationships and drive revenue growth by managing the entire sales cycle, identifying expansion opportunities, and delivering tailored SaaS solutions to existing accounts in a f...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$127K - $205K *

Join a dynamic team to drive pre-sales engagement, showcasing innovative solutions that address complex client needs through technical expertise and compelling presentations. Collaborate across depart...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$101K - $112K *

Lead the charge in managing complex projects within the Education portfolio, ensuring effective coordination across teams and stakeholders while driving impactful outcomes in higher education and appl...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $216K *

Redefine data governance by leading teams to implement sustainable AI solutions while managing client relationships and driving collaboration across various stakeholders for impactful results...

RemoteRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$113K - $188K *

Shape the future of data governance by leading teams to implement actionable AI programs, managing client relationships, and ensuring alignment across business and technical stakeholders for sustainab...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Empower customer retention and advocacy by leading US-focused programs. Collaborate cross-functionally to enhance customer journeys, ensuring clear communication and value delivery while optimizing en...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Pioneer innovative marketing technology solutions to enhance campaign execution. Collaborate with cross-functional teams to optimize customer journeys and drive data-driven engagement, ensuring effect...

Charlotte, NCRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Join a dynamic team as you lead the full sales cycle, engaging directly with home care agency owners. Drive impactful relationships and maintain a high-velocity pipeline in a fast-paced, startup envir...

Austin, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$350K - $410K *

Transform your career by leading a high-impact sales team focused on enterprise SaaS. Drive revenue growth through effective mentorship, strategy execution, and building scalable processes while foste...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$80K - $95K *

Support the Customer Marketing team by managing the customer reference program, coordinating calls and events, and ensuring a robust reference pool to enhance sales efforts and customer success storie...

Orlando, FLRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Transform enterprise AI initiatives by leading technical pursuits, architecting scalable solutions, and driving impactful client engagements. Collaborate across teams to ensure successful delivery and...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$442K - $492K *

Accelerate progress at our organization by leading a high-performing sales team, driving growth strategies, and building strong relationships with enterprise customers and partners to achieve ambitiou...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$145K - $150K *

Grow your career with a collaborative team focused on public health solutions. As a Senior Salesforce Developer, you'll leverage your expertise to enhance health department systems nationwide within a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $105K *

Partner with us to lead impactful Corporate Performance Management implementations, ensuring successful project execution and client satisfaction while mentoring team members and fostering strong rela...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$220K - $250K *

Lead the charge in building and scaling a partner implementation ecosystem, overseeing managers and ensuring high-quality delivery for finance software implementations. Drive team development and part...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Join a team that's committed to enhancing our cybersecurity and GRC programs. You'll drive initiatives across risk management, compliance, and operational security, playing a vital role in strengtheni...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Accelerate demand generation and revenue growth in cybersecurity services by collaborating with sales teams and partners, leading customer engagements, and developing tailored service solutions to dri...

Dallas, TXRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Elevate procurement efficiency by supporting contract operations, developing documentation, and liaising with stakeholders. Play a key role in ensuring compliance with regulations while managing compl...

Silver Spring, MDRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.