Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$199K - $235K *

Elevate your career as you design and maintain backend services that manage customer entitlements and usage workflows. Collaborate with cross-functional teams to ensure data integrity and deliver impa...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$81K - $129K *

Lead the charge in operational oversight of HIMS coding data quality, guiding coder education activities to ensure compliance, accuracy, and continuous improvement in data management across acute care...

Wilmington, DERemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $125K *

Unlock potential by driving revenue growth for a diverse portfolio of North American clients. Act as a strategic partner, enhancing relationships and identifying new opportunities to accelerate their...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Lead the charge in providing telephonic care management for high-risk patients post-discharge, ensuring they receive essential resources and support for improved health outcomes while collaborating wi...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$195K - $200K *

Drive growth by forging strategic partnerships that expand our retirement platform's reach. Collaborate with diverse stakeholders to negotiate complex agreements, ensuring alignment with broader busin...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $160K *

Lead the end-to-end customer onboarding process, managing cross-functional teams to ensure timely delivery and value realization. Collaborate with customers to provide expert guidance and drive succes...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $111K *

Partner with us to transform patient care in advanced cochlear implant solutions. Build trusted relationships, execute strategic plans, and improve outcomes by leveraging clinical expertise and consul...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$350K *

Engage with key enterprise clients to drive revenue growth through strategic, solution-based sales. Develop lasting relationships and navigate complex sales processes while championing company values...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leading cross-functional initiatives to enhance caregiver enrollment technology. Drive strategy, optimize user experiences, and leverage data analytics to achieve growth in a dynam...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $165K *

Empower growth by optimizing AI visibility and organic search strategies. Lead initiatives to enhance content discoverability, drive traffic, and convert leads, while collaborating across teams to est...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$94K - $133K *

Unlock potential by managing and enhancing partnerships within the Technology Partner Community, guiding software partners through onboarding and integration processes to maximize the value of HCM and...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $145K *

Join a dynamic team to ensure seamless network connectivity for dock deployments. Collaborate with IT teams, troubleshoot connectivity issues, and enhance customer confidence through effective communi...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$156K - $241K *

Oversee the management of demo environments, ensuring seamless integration and maintenance across departments. Collaborate with teams to deliver scalable technical architectures and optimize enterpris...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Support strategic enterprise accounts by tackling complex technical challenges. Collaborate with product teams to design operational processes and enhance monitoring strategies for optimal customer ex...

Ontario, CARemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $140K *

Engage with Midsize Law Firms to drive sales growth by prospecting, setting appointments, and supporting existing clients. This role offers a pathway to a full-time sales position with territory owner...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$73K - $117K *

Engage with us to lead a dynamic Support team, enhancing customer experiences and driving product improvements through expert guidance and data-driven strategies. Shape onboarding and performance metr...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$168K - $278K *

Unlock potential by driving sales success as a technical consultant, guiding solution delivery and positioning during sales cycles. Collaborate with cross-functional teams to enhance client relationsh...

Washington, DCRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$160K - $190K *

Drive strategic growth by managing key Pharma and Biotech accounts, engaging C-suite executives, and leading expansion sales processes. Collaborate cross-functionally to enhance client experiences and...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Engage clients by driving the full sales cycle of AI solutions, converting leads and exploring growth opportunities while collaborating across teams to enhance client outcomes and product evolution...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's committed to transforming literacy by collaborating with school leaders. Leverage your educational leadership experience in a dynamic role, driving partnerships that foster effectiv...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$160K - $214K *

Lead the charge in driving enterprise sales within higher education, fostering relationships with key stakeholders, and executing strategies to expand existing accounts while ensuring customer satisfa...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$136K - $187K *

Champion the design and execution of comprehensive benefits programs, ensuring competitive, compliant offerings for a diverse workforce. Collaborate with cross-functional teams to optimize employee ex...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$200K - $240K *

Lead the charge in enterprise sales by acquiring new logos and building strategic relationships. Drive growth in a competitive market, leveraging your expertise to navigate complex sales cycles and de...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Develop and execute innovative content strategies to enhance brand engagement, drive audience growth, and foster community interaction across multiple social media platforms, ensuring alignment with b...

Austin, TXRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$89K - $152K *

Champion the modernization of a federal agency's data governance framework. Lead implementation of data stewardship, metadata standards, and access policies to ensure data accuracy and compliance, col...

RemoteRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.