Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$99K - $138K *

Champion innovative solutions as you drive partner adoption of our lending platform. Collaborate across teams to analyze deal economics and translate insights into actionable strategies that enhance p...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Advance customer success by managing mid-market accounts, driving growth, and fostering relationships. Collaborate with internal teams to enhance client experiences and achieve revenue targets while n...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$240K - $270K *

Transform your career by partnering with Account Executives to deliver tailored cybersecurity solutions, simplifying complex concepts for SLED organizations while driving technical validation and fost...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$96K - $145K *

Transform service delivery for complex accounts by ensuring SLAs and KPIs are met. Lead governance, performance management, and continuous improvement initiatives while building trusted relationships...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$100K - $140K *

Join a dynamic team as you shape product strategy and drive innovation in assessment solutions. Collaborate with cross-functional teams to enhance user experiences and leverage emerging technologies f...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$130K - $150K *

Join a team that's driving growth in enterprise services by developing strategies and leading engagements with Global Service Providers. Collaborate with top-tier clients to enhance service delivery a...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K *

Join a team that's driving growth by onboarding and activating merchants in the home services sector. This role involves managing the sales process, collaborating cross-functionally, and maintaining a...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$152K - $190K *

Shape the future of IoT by driving complex sales to mid-sized customers, forging impactful relationships, and leading the charge in the digital transformation of essential industries. Enjoy a fully re...

RemoteRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $250K *

Champion growth strategies across HHS, leveraging deep market knowledge and relationships to drive business development, capture, and delivery in a dynamic federal health environment...

Washington, DCRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$199K - $235K *

Lead the charge in building robust backend services that streamline customer onboarding and provisioning workflows, ensuring seamless activation and reliable integrations across teams for optimal user...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $212K *

Drive new product adoption across post-sale processes by integrating strategies, analyzing data, and executing plans. Collaborate with cross-functional teams to ensure successful implementation and me...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$117K - $158K *

Partner with us to lead transformative CRM implementations, guiding clients through strategy, execution, and optimization. Leverage your expertise to mentor teams and drive innovative solutions that e...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$165K - $192K *

Optimize customer engagement through strategic lifecycle marketing. Lead multi-channel initiatives to enhance customer lifetime value, leveraging data-driven insights and performance metrics to shape...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by leading client operations and driving revenue cycle improvements. Foster relationships, influence decisions, and ensure performance excellence while collaborating with stakeholders...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$80K - $100K *

Join a team that's driving revenue growth through data-driven insights and operational excellence. Collaborate with cross-functional leaders to enhance systems, optimize territory planning, and ensure...

New York, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$329K - $445K *

Empower your career by leading high-performing sales teams to drive revenue growth and deliver enterprise solutions to public sector agencies. Collaborate and innovate in a role focused on performance...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$63K - $120K *

Drive revenue growth by managing high-volume sales interactions, building lasting client relationships, and exceeding performance metrics. Own your results in a fast-paced environment while leveraging...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$130K - $165K *

Empower growth by leading strategic partnerships in the insurance sector. Drive revenue and client retention through innovative solutions and deep industry insights, while managing complex sales cycle...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $150K *

Empower your career by leading client engagements and analysis within our dynamic Salesforce practice. Collaborate with a supportive team to deliver innovative solutions that address current challenge...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$112K - $163K *

Engage with clients as a senior technical advocate, leading strategic audits and RFPs. Collaborate across teams to enhance business development efforts, translating complex data into actionable insigh...

CanadaRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in resolving complex customer issues by bridging support and engineering. Collaborate with teams to investigate, troubleshoot, and advocate for customer needs while enhancing technical...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $90K *

Transform your marketing career by driving product strategies and campaigns. Collaborate with cross-functional teams to create compelling messaging and targeted programs that enhance customer engageme...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$80K - $90K *

Join a dynamic team to drive product marketing and ABM strategies, enhancing customer engagement and market presence through compelling messaging and targeted campaigns that foster growth and awarenes...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$93K - $166K *

Drive transformation initiatives by leading complex projects, collaborating with stakeholders, and implementing strategic recommendations to enhance operational excellence and achieve impactful result...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Transform client systems by solving complex challenges and ensuring security compliance. Collaborate with diverse teams to manage data, prioritize tasks, and drive modernization across various industr...

New Mexico, USRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.