Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$100K - $140K *

Champion product strategy and innovation, driving enhancements through AI and user insights. Collaborate with teams to deliver measurable outcomes and improve workflows in high-stakes assessment envir...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $100K *

Drive customer success across diverse charter networks, enhancing satisfaction and ROI. Build strong relationships, manage renewals, and collaborate with teams to ensure effective implementation and a...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$123K - $247K *

Unlock potential by driving sales strategy within key accounts in diverse industries. Collaborate with cross-functional teams to enhance customer experiences and satisfaction while meeting business ob...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$68K - $93K *

Grow your career with a dynamic team focused on driving sales and enhancing customer relationships in the animal health sector. Utilize innovative strategies and digital tools to maximize performance...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$71K - $113K *

Join a dynamic team as you manage customer renewals, fostering strong relationships and driving retention. Leverage your negotiation skills to maximize profits while ensuring client satisfaction and n...

Chicago, ILRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$175K - $210K *

Lead the charge in driving enterprise growth within healthcare by building relationships with national and regional health plans. Own new logo acquisition and expansion, leveraging a robust support sy...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$132K - $162K *

Elevate customer engagement by designing and executing lifecycle programs that drive adoption, retention, and expansion. Collaborate across teams to create impactful communications and leverage data t...

New York City, NYRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Empower customer success by designing and executing lifecycle programs that enhance adoption, retention, and expansion. Collaborate across teams to create impactful communications and leverage data-dr...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$132K - $162K *

Empower our customer success journey by crafting lifecycle communications that drive adoption, retention, and expansion. Collaborate across teams to build impactful programs that resonate with our dig...

San Francisco, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$350K *

Drive revenue growth by building executive relationships in government agencies. Own customer engagements from prospecting to close, utilizing your sales expertise in complex transactions to create la...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $108K *

Join a team that's dedicated to enhancing member experiences through strategic lifecycle marketing. You'll design and execute campaigns that drive engagement and retention, collaborating cross-functio...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform data into actionable insights by mastering analytics across diverse domains. Collaborate with cross-functional teams to optimize reporting workflows and drive impactful solutions in a fast-p...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Drive impactful strategies by leveraging research and insights to advance government health opportunities. Collaborate with leaders to enhance competitive positioning and secure meaningful work that b...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$135K - $140K *

Advance your career by driving full-cycle recruitment for diverse Sales and Go-To-Market roles. Collaborate with leadership to attract top talent, enhance candidate experience, and optimize hiring pro...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$144K - $180K *

Join a team that's transforming public safety through drone technology. As a leader, you'll drive sales strategies, coach a talented team, and enhance operational excellence in a competitive market, e...

United StatesRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$72K - $115K *

Partner with us to design and validate predictive models that enhance business processes across various domains, leveraging data science techniques to drive insights and improve decision-making within...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$212K - $294K *

Drive a high-performing team of data platform specialists to enhance enterprise sales, streamline customer adoption, and lead technical strategies in a rapidly evolving data landscape, ensuring alignm...

California, USRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $186K *

Transform the way ISV partners innovate by crafting compelling demos and strategic narratives that leverage our platform. Drive adoption and growth through technical expertise and problem-solving apti...

San Francisco, CARemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$190K - $220K *

Lead the charge in shaping the go-to-market strategy for innovative data security services, driving customer adoption and engagement through compelling narratives and strategic partnerships across tea...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$130K - $160K *

Partner with us to showcase cutting-edge workforce management solutions, leveraging your pre-sales expertise and presentation skills to drive value for prospective clients in a dynamic, fast-paced env...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join our dynamic team to oversee the onboarding of Shopify brands, ensuring swift launches and seamless integration. Collaborate closely with clients while driving process improvements and maintaining...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

United StatesRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $125K *

Engage partners and customers by driving product adoption and activation. Utilize your expertise to lead demonstrations, workshops, and co-selling efforts, ensuring users achieve meaningful results an...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$91K - $110K *

Elevate employee benefits by designing and managing comprehensive health, welfare, and retirement programs. Collaborate with stakeholders to ensure compliance, optimize costs, and enhance coworker exp...

Illinois, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Partner with us to drive technical pre-sales excellence, owning customer relationships and guiding strategic accounts through the sales cycle while mentoring the SE team and influencing product direct...

San Francisco, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.