Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$180K - $220K *

Unlock your potential by driving enterprise growth in healthcare. Join a dynamic team focused on building relationships with health systems and provider organizations, leveraging a robust support engi...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $98K *

Unlock potential by managing client partnerships and driving sales growth. Collaborate with internal teams and clients to achieve strategic goals, enhance marketing strategies, and identify new revenu...

Charlotte, NCRemote

Reposted today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Shape the future of commercial deals by partnering with cross-functional teams to structure, analyze, and execute complex transactions. Leverage your expertise to enhance sales effectiveness and strea...

Florida, NYRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$115K - $160K *

Join us to empower our partner and supply teams through innovative enablement programs. You'll design training, manage resources, and leverage AI to enhance performance and drive growth in our lodging...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $110K *

Elevate the impact of early childhood development by managing and expanding the HELP product suite. Drive customer relationships, account growth, and new business development while supporting practiti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Champion the delivery of critical medical information to healthcare professionals, ensuring safe product use through expert responses and support. Collaborate across teams to manage inquiries, adverse...

Overland Park, KSRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock potential by leading a high-performing broker network to optimize revenue growth and enhance conversion success through strategic data analytics and collaboration...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$150K - $180K *

Champion a transformative revenue enablement initiative, leveraging AI to enhance sales effectiveness and streamline coaching. Lead a team to integrate innovative tools and data-driven insights across...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$222K - $278K *

Join a dynamic team to drive enterprise sales, transforming industries through innovative technology. Engage with C-level executives, manage complex deals, and build lasting relationships that impact...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$81K - $138K *

Join a team that's shaping innovative Salesforce solutions! As a Senior Developer, you'll lead integrations, mentor junior members, and ensure quality delivery using best practices in a collaborative...

Reston, VARemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive analytics initiatives that connect Paid Media performance to full-funnel outcomes. Collaborate with cross-functional teams to design measurement frameworks, optimize data models, and provide act...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$79K - $170K *

Drive global site activation strategies, ensuring efficient project execution and compliance. Collaborate with cross-functional teams to enhance operational effectiveness and support clinical trial su...

North Carolina, USRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $115K *

Unlock your potential by leading strategic enterprise partnerships, driving growth, and fostering executive engagement. Collaborate across teams to enhance multi-layered initiatives and ensure alignme...

RemoteRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Empower client relationships at the regional level by driving strategic growth, managing financial performance, and fostering collaboration across teams to achieve shared objectives and maximize profi...

Phoenix, AZRemote

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$121K - $201K *

Transform client experiences by leveraging marketing technology solutions. Collaborate with sales and customer success teams to drive strategic engagements, uncover client needs, and deliver tailored...

RemoteRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in transforming partner data operations and integrations, ensuring efficient case resolution and proactive partner enablement. Drive automation, establish standards, and foster a produ...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Elevate your career by building strategic partnerships in the AI ecosystem. Collaborate with customers to tackle complex AI training challenges and shape innovative solutions, driving growth for a pio...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$311K - $428K *

Champion innovation in large medical device accounts by leveraging your expertise in big data and cloud technologies. Drive strategic sales, exceed targets, and foster strong relationships with key de...

Illinois, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $150K *

Accelerate progress at a dynamic SaaS company by driving revenue growth through strategic sales cycles. Leverage your expertise in complex enterprise solutions to build relationships and exceed target...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $90K *

Optimize customer journeys by owning lifecycle initiatives, translating strategy into actionable requirements, and driving performance improvements. Collaborate with cross-functional teams to enhance...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Drive client satisfaction as a Senior Project Manager, overseeing eDiscovery projects, managing budgets, and consulting on best practices. Lead teams, enhance workflows, and ensure timely delivery whi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$88K - $118K *

Join us to transform client CRM strategies by leveraging your HubSpot expertise. Collaborate with teams to design and implement scalable solutions, guiding clients through every stage of their CRM jou...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Empower channel growth by managing key partnerships, driving sales acceleration, and collaborating with cross-functional teams to exceed performance goals in the Ohio Valley Region...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$186K - $232K *

Drive customer success by integrating innovative technology solutions, enhancing operational efficiency, and establishing strategic partnerships. Collaborate with teams to deliver impactful presentati...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$68K - $93K *

Empower veterinary practices by driving sales through relationship building, strategic planning, and digital engagement. Utilize CRM tools to enhance customer experiences and achieve sales targets in...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.