Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$135K - $160K *

Engage with executive buyers to drive new business in retail, leveraging AI solutions. Build trusted relationships, manage complex sales processes, and ensure smooth transitions to post-sale teams whi...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$250K - $275K *

Empower your career by leading strategic partnerships that drive growth in personal lending. You'll negotiate high-impact agreements with top financial institutions and brands, shaping innovative solu...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Elevate client relationships by leading Client Success teams to ensure operational excellence, proactive issue resolution, and strategic growth, while fostering collaboration across departments to enh...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $115K *

Drive client satisfaction and project success as you lead teams, manage client relationships, and oversee project execution. Collaborate across departments to ensure quality and profitability while me...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $140K *

Shape the future of technical sales by partnering with teams to drive customer success, leading the pre-sales process, and mentoring peers. Leverage your expertise to connect business needs with innov...

San Francisco, CARemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$92K - $116K *

Lead the charge in developing and executing customer lifecycle marketing campaigns that enhance engagement, retention, and advocacy, while collaborating with cross-functional teams to drive measurable...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$160K - $180K *

Drive growth and satisfaction by managing client relationships in Life Sciences. Oversee the sales process, collaborate with experts, and leverage insights to uncover new opportunities while ensuring...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $180K *

Lead strategic health plan implementations and optimize client solutions. Drive cross-functional collaboration, manage complex projects, and enhance operational workflows to ensure successful launches...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$105K - $255K *

The Senior Account Executive at Justworks is responsible for expanding the user base and driving significant growth by managing a complete end-to-end sales pipeline. This role requires a proven closer...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive expansion revenue by managing relationships with top real estate teams. Leverage your industry expertise to identify opportunities, lead strategic conversations, and close deals, all while colla...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$148K - $223K *

Support and enhance Marketing Cloud Engagement operations by translating business needs into technical solutions, troubleshooting issues, and collaborating with cross-functional teams to ensure reliab...

Chicago, ILRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Explore a pivotal role in transforming tax compliance into operational confidence. Collaborate with senior Sales Engineers to engage enterprise clients, addressing complex challenges and delivering ta...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$81K - $98K *

Advance your career by leveraging your public health expertise and Salesforce skills to develop impactful solutions. Collaborate with a dedicated team to enhance public health technology, ensuring it...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Transform the sales landscape by owning the full cycle in enterprise accounts, driving compliance solutions, and building trusted partnerships with key stakeholders in cybersecurity and regulatory fra...

Atlanta, GARemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Elevate customer support excellence by leading a dynamic team across multiple channels. Drive operations, coach specialists, and ensure a seamless customer experience while managing escalations and op...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Analyze technical sales opportunities from discovery to close, leveraging AI tools and client data to drive business cases. Collaborate with cross-functional teams to ensure seamless implementation an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by delivering impactful leadership and soft skills training for pharmaceutical and life sciences professionals. Engage diverse audiences, foster collaboration, and drive behavior chan...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$86K - $113K *

Engage with clients as a trusted partner, driving satisfaction and growth through effective management of healthcare operations and strategic initiatives. Collaborate across teams to enhance service d...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$79K - $106K *

Help us drive partner engagement and growth by executing strategic marketing campaigns, analyzing performance data, and collaborating with teams to exceed KPIs while fostering strong relationships wit...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$180K - $220K *

Empower growth in Generative AI by building relationships, driving revenue, and collaborating cross-functionally to deliver innovative solutions while achieving client satisfaction and sales targets i...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $160K *

Take ownership of strategic client relationships, driving retention and growth while leading negotiations and fostering executive partnerships. Collaborate cross-functionally to deliver exceptional cl...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Grow your career with a dynamic role that drives actionable insights across e-commerce and service delivery. Collaborate with stakeholders to analyze data, build impactful reports, and enhance busines...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$127K - $199K *

Drive your career with impactful projects that enhance sales processes, collaborating with diverse teams to align technology and strategy for global success in a high-growth environment...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage with healthcare and life sciences organizations to drive sales growth. Own the full sales cycle, from prospecting to closing, while building relationships with key stakeholders and expanding ac...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $120K *

Drive the optimization of our Salesforce platform, ensuring user support and seamless configuration management. Collaborate to implement solutions and enhance security protocols while staying current...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.