Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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$120K - $145K *

Lead the Sales Enablement team to drive impactful initiatives, collaborating with cross-functional leaders to enhance sales effectiveness in a fast-paced AI environment. Balance priorities and deliver...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$220K - $240K *

Transform customer operations by leading a team to enhance renewal processes, optimize workflows, and implement AI-driven solutions. Collaborate cross-functionally to build infrastructure that capture...

Tennessee, USRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$110K - $130K *

Unlock potential by building a robust sales enablement engine that empowers reps to excel. Collaborate across teams to streamline processes, enhance training, and drive operational excellence in a fas...

Boston, MARemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Partner with us to enhance client success by designing tailored solutions, onboarding enterprise clients, and driving growth through consultative selling and relationship management, ensuring exceptio...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$88K - $105K *

Champion project delivery success by managing multi-stream client engagements, ensuring alignment and collaboration across teams, while building trusted client relationships and generating significant...

CanadaRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Empower customer support by leading the knowledge program, ensuring high-quality, accessible content for both customers and internal teams. Drive self-service success and enhance KCS practices through...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $206K *

Drive growth by selling predictive solutions, cultivating strong customer relationships, and consistently exceeding sales targets. Leverage your expertise to navigate complex sales cycles and close hi...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential by driving customer success and strategic growth. Collaborate with cross-functional teams to enhance customer outcomes, mitigate risks, and expand enterprise accounts, ensuring l...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$189K - $222K *

Champion client success by leading post-sale operations, ensuring seamless onboarding, delivery, and retention. Drive growth through strategic account management and operational excellence while foste...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$105K - $120K *

Drive client success by managing utility and energy efficiency programs, ensuring satisfaction, fostering relationships, and identifying growth opportunities while delivering on contractual obligation...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Lead client engagement and implementation strategies to drive adoption and maximize value from Managed Services. Foster partnerships, optimize workflows, and ensure long-term client success through ef...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$111K - $167K *

Elevate customer success by owning strategic relationships and technical solutions. Drive adoption and outcomes for a portfolio of accounts, collaborating across teams to ensure seamless implementatio...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $200K *

Drive impactful marketing strategies in the Healthcare sector, enhancing positioning and messaging. Collaborate cross-functionally to accelerate growth and establish thought leadership, ensuring relev...

RemoteRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$114K - $183K *

Drive customer success by managing strategic accounts, fostering partnerships, and enhancing product adoption. Collaborate with executives to ensure satisfaction and deliver actionable insights for co...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $105K *

Lead the charge in transforming customer relationships by driving RQI Portfolio adoption, ensuring account success, and achieving financial goals through consultative methodologies and strategic partn...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $172K *

Join a team that's dedicated to empowering Sales Development Representatives through tailored training and enablement strategies, enhancing their skills and effectiveness in engaging customers and dri...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead complex advisor transitions end-to-end, ensuring seamless onboarding and process improvements while managing a team and enhancing operational efficiency in a fast-paced environment...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Engage with cutting-edge quantum technologies, bridging customer needs and innovative solutions. Collaborate with R&D to enhance product delivery while guiding clients through their quantum computing...

Chicago, ILRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $156K *

Join a dynamic team as you oversee complex software deployments, ensuring governance and stakeholder engagement across multiple sites. Drive successful outcomes for strategic customers while managing...

Tucson, AZRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$145K - $175K *

Champion customer success by leading a dynamic team to enhance client relationships, drive account growth, and ensure exceptional service delivery while collaborating across departments to achieve str...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$132K - $165K *

Join a team that's dedicated to enhancing partner relationships and driving strategic initiatives. Utilize your project management skills to support account growth and ensure partner satisfaction in a...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$74K - $119K *

Transform healthcare delivery by coordinating strategic programs that enhance clinical and operational excellence. Collaborate with diverse teams to implement innovative solutions, ensuring compliance...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$265K - $295K *

Unlock potential by leading a global Customer Success team, driving client satisfaction, renewals, and growth in the Wellbeing division. Collaborate with executives to shape strategy and enhance clien...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Drive employee benefits excellence by managing inquiries, analyzing data, and enhancing programs. Collaborate with vendors and teams to ensure seamless operations and a high-quality experience for all...

CanadaRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $107K *

Join us to develop and manage educational resources that enhance Commercial readiness across clinical data solutions. Collaborate with cross-functional teams to translate complex information into acti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.