Customer Success Specialist Jobs

Explore Customer Success Specialist opportunities that pay $100,000 or more on Ladders. These professionals help customers get lasting value from a company’s products and services, build trusted relationships, and support business outcomes throughout the customer journey. Browse vetted openings and discover roles that align with your experience and career goals.

What Does a Customer Success Specialist Do?

Customer Success Specialists guide customers through onboarding, product adoption, and ongoing engagement. Depending on the organization, responsibilities may include answering product questions, identifying customer needs, monitoring account health, resolving issues in partnership with internal teams, and helping customers use solutions effectively. The role combines communication, problem-solving, and product knowledge.

Skills and Qualifications

Employers often seek strong written and verbal communication, customer relationship management, organization, and analytical skills. Experience with customer success platforms, CRM software, product training, or a particular industry can be helpful. Many roles value the ability to translate customer feedback into clear next steps and collaborate with sales, support, product, and operations teams.

Customer Success Career Opportunities

Customer Success Specialist positions are available across industries, including technology, software, financial services, healthcare, and business services. Depending on the company and your background, the role may offer paths toward senior customer success, account management, customer experience, or team leadership. Review each listing for its scope, qualifications, compensation, and work arrangement.

Find Customer Success Specialist Jobs on Ladders

Ladders features vetted professional opportunities with salaries of $100,000 or more. Search Customer Success Specialist jobs to compare openings, learn what employers are looking for, and find a role where you can help customers succeed while advancing your career.

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1
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$93K - $172K *

Elevate customer success by translating complex tax regulations into actionable insights, ensuring clients maximize value and navigate challenges effectively while fostering strong partnerships and dr...

New York, NYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$128K - $179K *

Analyze and optimize revenue operations by partnering with Customer Success leadership to implement strategic objectives, enhance forecasting accuracy, and drive process improvements that align with c...

New York, NYRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Empower customer success by managing strategic accounts, driving growth, and ensuring satisfaction. Build relationships, analyze data, and collaborate cross-functionally to exceed goals and mitigate r...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $160K *

Transform customer success by leading post-sale experiences, ensuring onboarding, adoption, and long-term satisfaction across diverse healthcare environments. Collaborate with cross-functional teams t...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $92K *

Champion client relationships post-launch, ensuring retention and growth through strategic support and advocacy. Drive account success by uncovering opportunities, enhancing value, and achieving sales...

United StatesRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$183K - $239K *

Grow your career with a dynamic team focused on developing innovative GTM strategies that drive sustainable growth and enhance customer experiences through data-driven insights and cross-functional co...

RemoteRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $170K *

Engage with strategic accounts by leading a dynamic team of Technical Account Managers, enhancing customer relationships and driving satisfaction through tailored strategies and exceptional service, e...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive client success by leading strategic account teams, ensuring satisfaction, and fostering strong relationships. Leverage expertise to enhance service delivery and support client retention through...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $181K *

Join our team to manage and optimize customer service projects, ensuring timely and quality service delivery. Leverage your expertise to strengthen internal partnerships and drive a positive customer...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$242K - $285K *

Transform the customer success landscape by leading technical teams, driving integration health, and enhancing revenue through strategic partnerships and innovative solutions in the programmatic ecosy...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$140K - $175K *

Take ownership of global customer retention and expansion by leading a diverse team of Customer Success Managers. Drive operational excellence and collaborate cross-functionally to enhance customer sa...

Ontario, CARemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $125K *

Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Drive client success by enhancing revenue cycle performance and fostering strategic relationships with enterprise clients. Leverage expertise to implement solutions, manage risks, and ensure measurabl...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Drive customer success by optimizing the customer experience lifecycle, ensuring clients realize value from solutions, and fostering adoption and retention through strategic collaboration and advocacy...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Transform relationships with key healthcare partners to enhance patient referrals. Collaborate with leadership to strategize growth, troubleshoot challenges, and maintain trust with stakeholders while...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$67K - $93K *

Shape customer success by driving technology adoption and value creation across SMB portfolios. Collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency, ens...

Austin, TXRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Shape the future of customer success by providing technical guidance and innovative solutions. Act as a trusted advisor, ensuring clients maximize product value while managing complex issues and advoc...

Austin, TXRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $120K *

Take ownership of client onboarding by guiding users through configuration, data migration, and training while collaborating across teams to ensure seamless implementation and long-term partnership su...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Lead strategic customer relationships in Bankruptcy Risk, ensuring retention and growth. Collaborate with cross-functional teams to deliver tailored solutions, drive customer success, and enhance valu...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of sales enablement by building a robust function from the ground up. Drive onboarding, training, and process adoption while leveraging analytics to enhance productivity and CRM usage...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $130K *

Transform customer relationships by architecting end-to-end success strategies for enterprise accounts. Lead high-impact engagements, drive growth, and shape product strategy in a dynamic and collabor...

United StatesRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Drive customer success by fostering executive relationships and ensuring retention and growth across a defined portfolio. Leverage strategic insights to translate customer outcomes into measurable bus...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Champion transformative customer enablement strategies through innovative, scalable education programs and personalized learning experiences that drive adoption and maximize value derived from the pla...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Partner with us to lead enterprise automotive clients in AI adoption, transforming operations and driving measurable results. Collaborate with executives to develop strategies, oversee deployments, an...

Lehi, UTRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $190K *

Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...

United StatesRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Success Specialist do?question toggle

    A Customer Success Specialist helps customers adopt and use a company’s products or services effectively. Common duties include onboarding, answering questions, coordinating issue resolution, monitoring customer needs, and sharing feedback with internal teams.

  • What skills are important for Customer Success Specialist jobs?question toggle

    Communication, relationship building, organization, problem-solving, and product knowledge are commonly valued. Some employers also look for experience with CRM or customer success software, data analysis, and a specific industry.

  • Where do Customer Success Specialists work?question toggle

    Customer Success Specialists work in many sectors, including technology, software, financial services, healthcare, and business services. Responsibilities and customer types vary by employer.

  • How can I find Customer Success Specialist jobs paying $100,000 or more?question toggle

    Browse Customer Success Specialist listings on Ladders, where professional opportunities are vetted and pay $100,000 or more. Check each listing for compensation details, qualifications, and location or remote-work options.

  • What career paths can follow a Customer Success Specialist role?question toggle

    Depending on experience and the organization, professionals may progress into senior customer success positions, account management, customer experience, or customer success leadership.