Customer Success Manager Jobs in New York, NY

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Lead product marketing initiatives that shape customer engagement from outreach to renewals. Drive messaging clarity, align sales and marketing efforts, and spearhead go-to-market strategies for diver...

Champion the growth of enterprise sales by leading a dynamic team, crafting strategic initiatives, and driving revenue through complex sales motions in a fast-paced SaaS environment...

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Elevate AI capabilities within the Customer Success landscape by leading innovative architecture and scalable solutions, creating data-driven insights that enhance decision-making and drive measurable...

Shape the future of sales enablement by building a function from the ground up in a dynamic, fast-paced environment, working closely with sales leaders on innovative strategies to enhance revenue and...

Partner with us to drive strategic relationships and enhance partner success in healthcare. Own critical collaborations, deliver insights, and ensure growth while aligning internal teams to meet opera...

Drive customer engagement and retention through strategic lifecycle marketing, executing programs that optimize touchpoints and nurture prospects, while collaborating with cross-functional teams to en...

Elevate project delivery excellence through strategic management of complex client implementations, ensuring adherence to scope, schedule, and budget. Foster collaboration across teams to drive succes...

Join a team that's dedicated to driving strategic account growth through consultative sales and relationship management in a fully remote environment, ensuring client satisfaction and revenue expansio...

Manage pivotal customer support and training strategies to drive provider enablement within a healthcare technology organization. Leverage operational excellence and continuous improvement for optimal...

Tackle customer success at scale by leading a team of CSMs, driving enterprise NRR outcomes, and fostering cross-functional partnerships. Use AI and data-driven insights to enhance customer engagement...

Develop and execute client-centric strategies to enhance customer success. Drive relationship management, align business goals, and optimize processes for lasting impact on satisfaction rates and busi...

Champion a high-performing sales development team by driving culture, coaching, and leveraging modern tools like AI to enhance outbound sales effectiveness and pipeline management, directly impacting...

Lead the charge in managing a high-performing enterprise sales team, driving strategy and revenue growth. Collaborate cross-functionally to enhance customer satisfaction and foster long-term relations...

Drive customer success by managing accounts, achieving sales targets, and implementing RQI Portfolio solutions to enhance hospital systems, ensuring engagement and retention through meaningful relatio...

Empower your career by leading customer success initiatives that drive the adoption of innovative solutions. Collaborate with healthcare institutions to foster long-term relationships and achieve crit...

Elevate client satisfaction by leading a global Account Management team, focusing on retention, renewals, and expansion. Drive collaboration across departments to enhance customer relationships and ac...

Join a team that's shaping the future of customer success by leading a high-performing group to drive measurable value, improve customer experiences, and enhance business outcomes through strategic in...

Help us harness data insights to drive growth and inform strategic decisions for a leading manufacturer in OTC and Personal Care, serving as a key partner and consultant for various internal teams and...

Shape the future of our customer expansion strategy as you build and lead a high-performing Account Management team, driving revenue growth and defining success through innovative processes and struct...

Join a team that's dedicated to guiding Enterprise customers through complex analytics projects, ensuring successful implementation of best practices while building strong technical relationships and...

Engage with partners to drive enablement, training, and measurable outcomes. You'll bridge teams to enhance partner activation, boost pipeline, and revenue, while creating repeatable programs that acc...

Shape a customer-centric global strategy, driving satisfaction, retention, and growth in a dynamic B2B SaaS environment while mentoring regional teams and enhancing operational excellence to achieve b...

Transform your career by driving client success within strategic financial accounts. Strengthen key relationships, optimize product usage, and explore new growth opportunities while collaborating with...