Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$110K - $150K *
Join a team that's driving operational excellence in accounting while scaling for growth. Lead month-end closes, enhance internal controls, and partner across functions to streamline processes in a fa...
Reposted yesterday
$88K - $105K *
Elevate the future of Accounts Payable by leading transformation initiatives, ensuring operational readiness, and driving user adoption across global teams. Collaborate with stakeholders to validate p...
2 weeks ago
$105K - $125K *
Take ownership of safety initiatives across multiple construction sites, ensuring compliance and fostering a culture of safety. Collaborate with teams to educate and implement best practices while con...
6 days ago
Manager, Client Services Project Manager
$110K - $130K *
Join a team that's redefining project management excellence in public safety. Lead and mentor a dynamic group of Project Managers, ensuring successful SaaS implementations while driving cross-function...
1 week ago
Community General Manager, Imperial Service
$100K - $120K *
Lead a dynamic team to enhance client relationships and drive business growth. Foster a collaborative environment, ensuring compliance and operational excellence while championing community engagement...
Today
Community General Manager, Imperial Service
$90K - $110K *
Lead the charge in building a high-performing team of Financial Advisors, driving client relationships and business growth while ensuring compliance and operational excellence within the Imperial Serv...
1 week ago
Community General Manager, Imperial Service
$95K - $115K *
Empower your career by leading a dynamic team of Financial Advisors to enhance client relationships and drive business growth. Foster a collaborative environment while ensuring compliance and operatio...
1 week ago
$85K - $90K *
Lead the charge in ensuring operational excellence through effective quality management, overseeing compliance, and enhancing customer relations while managing resources and processes to meet contract...
6 days ago
$95K *
Transform quality management by overseeing operations, ensuring compliance, and enhancing customer relations. Lead initiatives to develop effective quality control processes while managing budgets and...
6 days ago
Manager, Integrated Account-Based Marketing | Technology, CMT & Travel
$110K - $130K *
Drive targeted ABM strategies across diverse verticals, enhancing engagement and revenue growth through personalized, data-driven marketing programs. Collaborate with sales and industry leaders to opt...
3 weeks ago
$100K - $110K *
Optimize call center operations by managing staff, ensuring quality service, and exceeding performance metrics. Lead training initiatives and policy implementation to enhance customer satisfaction and...
6 days ago
$80K - $95K *
Unlock potential by enhancing sales quality through effective training, monitoring, and compliance strategies. Collaborate with teams to drive improvements in agent performance and ensure adherence to...
5 days ago
$80K - $95K *
Engage with top-tier clients to enhance outcomes, mitigate risks, and strengthen partnerships. Lead Strategic Business Reviews, delivering insights and actionable plans that align with customer goals...
1 week ago
$80K - $95K *
Empower customer success by leading strategic partnerships, delivering insights, and driving retention. Collaborate with executives and internal teams to enhance outcomes and foster long-term relation...
1 week ago
Assistant Manager, US Consumer Services Marketing
$89K - $95K *
Lead the execution of integrated marketing initiatives across diverse consumer services, managing projects from concept to delivery while collaborating with cross-functional teams to drive business ob...
5 days ago
Assistant Manager, US Consumer Services Marketing
$89K - $95K *
Lead the charge in executing integrated marketing initiatives across diverse consumer services. Collaborate with cross-functional teams to manage projects from concept to delivery, ensuring alignment...
5 days ago
$80K - $95K *
Lead and develop a dynamic team of Client Service Representatives, driving exceptional client experiences, resolving escalations, and enhancing operational efficiency while collaborating with cross-fu...
Reposted yesterday
District Manager, Janitorial Services
$100K - $120K *
Grow your career with a leadership role overseeing field staff and client accounts. Drive service excellence, foster client relationships, and collaborate with teams to enhance operational efficiency...
4 days ago
Senior Manager, Labor Management
$110K - $130K *
Partner with us to develop and implement labor management strategies across a vast network of distribution centers, driving operational excellence and continuous improvement in productivity and effici...
Yesterday
$80K - $95K *
Drive growth and retention of a qualified network of Service Providers, ensuring contractual compliance and high-quality service delivery while fostering strategic partnerships for mutual benefit...
3 weeks ago
$115K - $201K *
Lead the charge in transforming Service Operations through strategic oversight, leveraging data-driven insights to optimize performance and drive continuous improvement in a high-volume, fast-paced en...
Reposted 2 weeks ago
$63K - $98K *
Champion a high-performing maintenance team by overseeing operations, ensuring compliance, and driving continuous improvement in maintenance practices for material handling systems and equipment...
1 week ago
$135K - $160K *
Build a robust Customer Success function, driving customer onboarding and retention. Lead key accounts while developing a scalable team and operational model, ensuring clients achieve maximum value fr...
1 week ago
$80K - $95K *
Champion the sale of innovative vascular access solutions, driving client engagement and building strong relationships in the healthcare market while achieving sales goals and maintaining a robust pip...
1 week ago
Manager, Customer Experience & Operations
$80K - $95K *
Oversee customer service operations, enhancing order management and fulfillment processes. Drive efficiency and satisfaction by leading cross-functional teams and implementing scalable solutions in a...
3 weeks ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.