Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Lead and oversee shared services operations, driving performance and collaboration across teams for exceptional customer service delivery while establishing policies and enhancing operational efficien...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Join a team that's redefining service operations excellence by managing shared services, driving performance, and enhancing customer experience through effective collaboration and innovative solutions...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Manage a skilled service team to enhance client satisfaction, meet operational excellence, and ensure adherence to technical standards while fostering a customer-first environment that drives continuo...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$60K - $130K *

Empower your career as you lead a retail team to exceed sales targets, build strong customer relations, and foster a dynamic work culture. Drive success and teamwork in a fast-paced environment that v...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Unlock the potential of financial excellence by managing daily accounting operations, ensuring compliance with regulations, and enhancing efficiency through effective internal controls and ERP integra...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $120K *

Champion customer success by leveraging your FERC compliance expertise to enhance enterprise relationships and guide the evolution of our eTariff, EQR, and MBR applications for regulated entities. Dri...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$75K - $95K *

Drive innovative business solutions by fostering partnerships and leading a dynamic team. You will strategize to enhance business engagement and operational performance while ensuring impactful outrea...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Drive exceptional service delivery and operational excellence in a luxury automotive environment, leading a team of skilled professionals while enhancing customer satisfaction and retention through st...

Reposted today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $201K *

Lead operations by managing a high-performing team to enhance service quality, troubleshoot issues, and identify growth opportunities while ensuring compliance with company goals and values...

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Lead operational excellence in Customer Service by managing teams, enhancing efficiencies through AI initiatives, and ensuring high-quality client onboarding and satisfaction in a dynamic environment...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Oversee and enhance U.S. Customer Service operations, implementing AI strategies to boost efficiency and operational performance while managing staff, service levels, and client onboarding to meet org...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Tackle growth opportunities as a strategic Account Manager, enhancing customer success through upselling, renewals, and effective collaboration across teams. Drive revenue outcomes while ensuring last...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Shape impactful communications by leading a dynamic team to drive sales engagement across operations and franchises. Collaborate with senior leaders to execute innovative strategies, enhancing employe...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $100K *

Champion exceptional customer experiences through data-driven strategies and cross-functional collaboration. Lead omnichannel operations and optimize performance while nurturing a high-performing team...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $100K *

Collaborate with a team to lead custom hearing aid services while ensuring exceptional customer satisfaction. Drive product improvements, resolve complex issues, and engage with cross-functional teams...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Join a team that's dedicated to elevating customer experiences through data-driven insights, technology, and collaboration. Lead initiatives in omnichannel operations, ensuring efficient processes and...

York, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$147K - $235K *

Transform financial strategy and execution within a global service environment. Partner with leaders to drive profitability and insights, ensuring robust planning and adherence to compliance across di...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Make your mark at a dynamic organization by leading a team dedicated to exceptional customer service and order management while driving continuous improvements in a fast-paced environment...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K *

Shape the future of customer success by leading a team of Enterprise Customer Experience Managers. Drive retention, satisfaction, and operational excellence through engagement strategies that deliver...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$89K - $111K *

Shape the future of customer service by leading a dedicated team to enhance efficiencies and elevate the client experience through strategic coaching and process improvements in a dynamic environment...

Concord, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$125K *

Shape the future of customer engagement by leading a high-performing team dedicated to enhancing retention, satisfaction, and strategic value delivery for enterprise-level clients through innovative m...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$125K *

Inspire a high-performing team to enhance customer success through strategic engagement, driving retention, satisfaction, and adoption. Collaborate across functions to deliver impactful customer exper...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$68K - $128K *

Empower dealership performance by driving traffic management compliance, enhancing KPI metrics, and collaborating with teams to boost sales and profitability. Leverage your expertise to identify oppor...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $128K *

Lead traffic management initiatives to enhance dealership performance, drive KPI success, and provide actionable insights for continuous improvement. Collaborate with various teams to ensure complianc...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $145K *

Oversee multiple field service projects, ensuring schedules and budgets are met. Collaborate with team members to coordinate work, manage customer relations, and uphold safety and quality standards fo...

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.