Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$115K - $136K *

Join a team that leads advisor support across diverse channels, enhancing client experiences through operational excellence, service quality, and strategic leadership while managing personnel developm...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $126K *

Grow your career with a dynamic team driving operational excellence in a fast-paced service center. Lead employee development while ensuring customer satisfaction through efficient shipment management...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Lead the charge in driving customer support operations post-sale, ensuring successful installations and ongoing relationships. Collaborate with cross-functional teams to optimize project execution and...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $100K *

Lead customer success initiatives by managing a portfolio of 30+ accounts, ensuring retention and growth through strategic relationships, executive reviews, and actionable success plans focused on cli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$65K - $123K *

Advance customer service excellence by leading operations, driving productivity, and strengthening relationships. In this leadership role, you will oversee daily activities, employee development, and...

Today

  •   8 - 10 years exp.  •   Transportation

$120K - $160K *

Champion operational excellence in service management across multiple locations. Lead, coach, and implement best practices to enhance efficiency and customer satisfaction while fostering collaboration...

Exeter, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $120K *

Elevate your career by leading CRM and lifecycle marketing strategies that enhance partner engagement and drive sales performance. This role combines strategic oversight with team development and cros...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$125K - $140K *

Shape project management excellence by leading teams through complex initiatives, fostering collaboration, and driving consistent delivery standards across cross-functional areas, ensuring alignment w...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $100K *

Shape the future of our restoration services by building key relationships, driving business growth, and managing client satisfaction and loyalty through strategic partnerships and targeted business d...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Transform operational excellence by driving revenue and market growth in HVAC, Plumbing, and Electrical services. Lead sales strategies, ensure compliance, and foster employee development for a high-p...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Advance your career by leading strategic aftermarket operations, boosting customer satisfaction and service profitability. You'll build high-performing teams, drive revenue growth, and collaborate acr...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$116K - $245K *

Empower customers in the Midwest by managing and optimizing their cloud landscapes. Lead technical governance, risk management, and drive operational efficiency to align cloud operations with business...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Accelerate progress at enhancing customer loyalty and brand reputation by designing a world-class customer experience function, transforming feedback into meaningful engagement strategies across multi...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $100K *

Transform customer experiences and drive growth by managing key aerospace accounts, ensuring seamless operations and collaboration across teams to enhance satisfaction and revenue across the order lif...

Woodbridge, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$96K - $168K *

Pioneer operational excellence as an Operations Manager in Training, leading service teams and driving customer satisfaction while enhancing your leadership skills through comprehensive training and m...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$124K - $174K *

Lead and innovate multi-channel operations, drive digital transformation, and elevate customer experience, managing a diverse team to achieve strategic goals and enhance service quality in a fast-pace...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$71K - $89K *

Manage and enhance the operational efficiency of outbound delivery services through collaboration, strategic planning, and effective contractor relations, ensuring compliance and achieving performance...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$60K - $130K *

Advance your career by leading a dynamic retail team, driving sales, and enhancing customer satisfaction through exceptional service and effective leadership in a fast-paced environment...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Drive exceptional sales and customer service by leading a dynamic retail team in a fast-paced environment. Engage customers effectively while fostering teamwork and ensuring operational excellence to...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Transform the retail landscape by leading a dynamic team, driving sales, and enhancing customer experiences in a fast-paced environment. Your leadership will inspire growth and foster a culture of exc...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Join a team that's dedicated to delivering exceptional customer experiences while driving sales and leading a dynamic group of retail professionals. Make a significant impact in the automotive sector...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Unlock potential by leading a dynamic retail team, driving sales, and enhancing customer service excellence. Make a lasting impact on store operations while fostering a positive team culture in a fast...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Transform your career by driving sales and leading teams in a dynamic retail environment. Utilize your expertise in automotive service to enhance customer satisfaction and foster a high-performance cu...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Innovate your career by leading a high-performing retail team, enhancing customer experience, and driving sales in a dynamic environment focused on automotive services and team success...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$60K - $130K *

Unlock potential by leading a dynamic retail team, driving sales success, and enhancing customer experiences in a fast-paced automotive environment focused on team growth and culture change...

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.