Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$149K - $171K *

Unlock strategic growth as you partner cross-functionally to translate complex data into actionable business insights, driving profitability and innovation in a dynamic environment focused on enhancin...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that drives growth through strategic account management and new business development. This role blends relationship building and proactive sales strategies to enhance customer partnerships...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$76K - $115K *

Join a team that's committed to operational excellence, driving productivity and compliance while delivering exceptional customer service and promoting a culture of safety through effective leadership...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$122K - $163K *

Bring your expertise to execute and enhance data management processes, ensuring the integrity and readiness of commercial data for analytics, reporting, and decision-making. Collaborate with teams to...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Drive customer engagement and sales in industrial equipment, focusing on new business development while maintaining existing accounts, ensuring exceptional service and support throughout the sales pro...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Collaborate to drive service sales by prospecting new clients, managing accounts, and providing exceptional customer support throughout the lifecycle, while covering the North Carolina territory. Remo...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$59K - $103K *

Drive high-performance results while leading a dynamic sales team in a fast-paced retail environment. Optimize customer and employee experiences, implement sales strategies, and mentor staff to achiev...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Oversee project management operations, ensuring timely delivery, budget adherence, and compliance with company policies. Lead teams and enhance processes for efficient execution and communication acro...

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $120K *

Oversee comprehensive project construction ensuring timely delivery, budget adherence, and compliance with policies. Lead and develop operational teams, enhance inter-departmental coordination, and ma...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$80K - $120K *

Support branch success by coordinating operations to ensure quality service, safety, and compliance. Leverage leadership to motivate teams, drive business initiatives, and achieve financial objectives...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $92K *

Champion operational excellence in supply chain management, enhancing performance, safety, and customer relations across multiple sites while managing P&L and driving continuous improvement initiative...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$82K - $100K *

Play a key role in enhancing supply chain operations by managing distribution, packaging, and transportation activities while ensuring safety, compliance, and continuous improvement across multiple si...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$97K - $100K *

Transform supply chain operations by leading diverse teams, driving performance, and implementing continuous improvements across multiple sites, ensuring excellence in safety and customer satisfaction...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Drive quality excellence by leading a dynamic team to ensure product reliability and compliance, coordinating training, and developing strategic quality plans aligned with customer and company standar...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $135K *

Empower your career by leading hospitality operations, enhancing guest experiences, and building a vibrant team culture in a dynamic and engaging environment that values excellence and innovation...

4 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$124K - $156K *

Champion customer success by leading a team to enhance satisfaction and retention. Develop strategies that drive strong relationships, utilize data for insights, and collaborate across teams to meet a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $105K *

Bring your expertise to quality assurance management, ensuring compliance and continuous improvement in standards. Lead a dedicated team while directly supporting production efforts to foster a cultur...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$66K - $94K *

Take ownership of strategic initiatives, guiding senior leadership while managing budgets and priorities. Collaborate cross-functionally to drive growth through effective project execution, stakeholde...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Drive sales success by executing service strategies, prospecting clients, and delivering exceptional customer service to enhance market presence and support business growth in assigned territories...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$78K - $83K *

Join a team that delivers exceptional guest experiences through personalized service, overseeing VIP bookings, coordinating with departments, and leading the concierge team to ensure every guest's nee...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$78K - $83K *

Pioneer exceptional hospitality experiences by managing concierge services, ensuring personalized attention for guests, and maintaining high service standards. Leverage your leadership and organizatio...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$107K - $134K *

Manage and execute strategic communications for U.S. Field operations, translating business priorities and enhancing local engagement. Collaborate across teams to optimize internal channels and measur...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Transform the future of analytical service offerings by defining strategy, leading lifecycle management, and leveraging AI for enhanced customer outcomes while collaborating with cross-functional team...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$101K - $204K *

Drive strategic initiatives that enhance the agent experience by analyzing feedback and operational data. Collaborate with cross-functional teams to prioritize actionable insights, fostering deeper re...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$101K - $204K *

Join our team to drive innovative initiatives enhancing the agent experience. Utilize data insights to strengthen relationships with independent agents, supervising cross-functional projects that elev...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.