Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$135K - $182K *

Drive operational excellence by managing teams, improving processes, and ensuring safety and performance standards within a fulfillment center. Your leadership will shape the employee experience and b...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$135K - $182K *

Elevate operations by overseeing a dynamic team, driving process improvements, and ensuring safety while achieving performance objectives in a fast-paced fulfillment environment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$103K - $129K *

Drive successful client relationships by leading project management efforts across multiple initiatives, ensuring high-quality service delivery and maintaining effective communication for client satis...

Ottawa, ONIn-Person

Today

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $86K *

Drive client satisfaction and project success as you lead multiple relationships in the electronic discovery industry. Utilize your project management expertise to deliver high-quality services while...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $86K *

Transform client experiences by effectively managing relationships and projects. Lead multiple eDiscovery initiatives while ensuring high client satisfaction, timely deliverables, and proactive commun...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$100K - $120K *

Champion customer success by driving value realization and retention for enterprise accounts while coordinating cross-functionally to ensure exceptional outcomes and growth strategies that align with...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$151K - $204K *

Lead impactful customer analytics initiatives, driving insights that enhance business performance and strategic decision-making across key domains by collaborating with stakeholders and delivering cle...

Kitchener, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$151K - $204K *

Lead impactful customer analytics initiatives across multiple domains, driving insights that enhance understanding of customer behavior, improve decision-making, and foster long-term value and growth...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$151K - $204K *

Join a team that drives customer insights and analytics to enhance business outcomes. As a key partner, you'll influence decisions by transforming data into actionable recommendations across high-prio...

Edmonton, ABIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$135K - $182K *

Engage in transformative leadership that drives operational excellence while fostering team development and enhancing productivity in a dynamic fulfillment environment. Ensure safety, quality, and per...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$135K - $182K *

Elevate operations performance by leading a team in achieving strategic objectives, driving quality and process improvement, and fostering employee development within a fast-paced fulfillment center e...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$135K - $182K *

Join a team that's driving operational excellence through leadership, process improvement, and employee development to enhance performance and customer experience in our Fulfillment Center...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Lead transformative client engagements by building strong relationships and driving growth through strategic financial solutions and innovative banking products. Manage a diverse portfolio while ensur...

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$93K - $105K *

Elevate your career by leading a dynamic cold food production team, ensuring quality and safety standards while driving continuous improvement and operational efficiency in a collaborative environment...

3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $120K *

Lead and develop a high-performing retail operations team across multiple locations, driving operational excellence, customer service quality, and financial performance while fostering a culture of ac...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Join a dynamic team as you lead multiple retail locations, fostering growth through talent development, operational excellence, and a customer-centric culture that drives profitability and enhances th...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Lead the regional service centers across the Americas, ensuring compliance and operational excellence while managing maintenance operations to achieve timely service of containers across multiple site...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$165K - $175K *

Transform client relationships as a strategic leader, driving account growth and operational excellence while mentoring high-performing teams to achieve measurable business outcomes in Commerce...

Yesterday

  •   8 - 10 years exp.  •   Business Services

$165K - $175K *

Transform client relationships and drive growth as you lead strategic Commerce accounts. Champion operational excellence and mentor account teams while ensuring clients achieve measurable business out...

2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$74K - $119K *

Optimize project outcomes as you manage small to medium-sized initiatives. Collaborate across teams, navigate risks, and ensure timely delivery of quality solutions while enhancing communication and s...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Business Services

$158K - $198K *

Shape the future of our P&C Insurance marketing by creating and executing strategies to drive customer acquisition, engagement, and growth across various channels, aligning localized initiatives with...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $93K *

Elevate the culinary experience by leading a dynamic kitchen team to deliver exceptional food quality and customer service while ensuring operational excellence and compliance with safety protocols...

4 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$107K - $134K *

Analyze logistics budgets and optimize supply chain costs to enhance financial performance. Partner with stakeholders to ensure accurate forecasting, drive improvements, and support strategic initiati...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$100K - $120K *

Unlock your potential by providing strategic HR leadership across corporate functions, partnering with senior leaders to enhance talent management, employee engagement, and organizational effectivenes...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$91K - $136K *

Unlock potential by shaping innovative workspaces across corporate and retail environments. Lead design strategies and partner with teams to enhance employee engagement and drive operational excellenc...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.