Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Champion operational excellence by coordinating critical post-sale processes and improving customer lifecycle experiences. Collaborate cross-functionally to ensure accurate execution of customer reque...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $120K *

Engage in managing all shop operations and technicians to ensure outstanding automotive service delivery, while leading your team in a dynamic environment focused on customer satisfaction and continuo...

Edmonton, ABIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $110K *

Shape the future of our SMB strategy by researching customer needs, building analytical tools, and driving expansion efforts. Collaborate across teams to enhance growth and optimize operations...

1 month ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Empower customer experiences by driving innovative e-commerce solutions and product roadmaps. Collaborate with diverse teams to enhance engagement and satisfaction, fostering continuous improvement an...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$93K - $110K *

Elevate client relationships by strategically managing global travel programs, overseeing contract negotiations, and ensuring operational excellence across multiple regions while fostering team develo...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$86K - $136K *

Drive strategic procurement by managing IT supplier relationships, negotiating contracts, and leveraging market insights to optimize spend management. Collaborate with stakeholders to implement innova...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $181K *

Lead a dynamic team providing hands-on technical support to C-Suite executives. Ensure exceptional service through effective problem-solving and collaboration, driving operational excellence in a fast...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Support executive leadership by delivering top-tier technical services and solutions. Lead a team dedicated to ensuring exceptional technology performance for C-Suite clients, enhancing their operatio...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $98K *

Empower transportation excellence by managing operations, ensuring safety, and optimizing performance. Lead a team, navigate regulatory requirements, and foster relationships with stakeholders to enha...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$81K - $101K *

Lead and optimize maintenance operations to enhance equipment reliability and safety. Drive continuous improvement initiatives while managing a skilled team. Oversee maintenance planning and resource...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$82K - $182K *

Unlock potential as you lead strategic forecasting and financial analyses, guiding senior management with insights and narratives that drive decision-making in the Commercial and Specialty lines of bu...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Drive supply chain excellence by leading sourcing, logistics, and operations. Collaborate with cross-functional teams to enhance supplier relationships and ensure compliance with aerospace standards w...

Langley, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $120K *

Play a key role in leading and optimizing supply chain operations, including sourcing, logistics, and supplier management, while fostering relationships to ensure compliance and continuous improvement...

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$160K - $250K *

Empower enterprise growth by managing high-stakes accounts in AI trust and security. Oversee strategic relationships, drive renewals, and bridge technical insights with business outcomes to maximize c...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $157K *

Engage with cross-functional teams to define and drive eCommerce strategies that enhance growth, optimize digital presence, and improve market share. This role demands innovative thinking and strategi...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$127K - $157K *

Transform eCommerce strategies and elevate growth by leading initiatives, collaborating with teams, and influencing stakeholders to drive customer-centric solutions and enhance online performance in a...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$92K - $109K *

Optimize enterprise change management processes to enhance service stability and compliance, leveraging data-driven insights and stakeholder engagement to mitigate risk and drive continuous improvemen...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $109K *

Transform the Change Management landscape by leading end-to-end processes, ensuring compliance, and engaging stakeholders to minimize risk and enhance service stability across enterprise IT operations...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$127K - $157K *

Transform eCommerce growth by defining strategies, leading projects, and solving complex business challenges. Drive scalability and customer-centric solutions while collaborating with cross-functional...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$127K - $157K *

Shape the future of eCommerce by developing strategies and tools to drive online growth and enhance customer experience while leading cross-functional teams to execute business plans and achieve key s...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Drive a high-performing outbound operation, optimizing fulfillment processes while leading a dedicated team. Ensure timely order accuracy and efficiency to meet store and customer needs in a dynamic d...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $110K *

Tackle financial operations and reporting, driving process improvements in a dynamic environment. Lead month-end close, collaborate cross-functionally, and enhance team growth while managing revenue a...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$82K - $115K *

Transform critical projects into success stories by managing and executing full lifecycle initiatives. Collaborate with internal and external teams to ensure timely delivery within budget while enhanc...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $175K *

Drive excellence in customer support and service delivery across all business verticals. Lead teams to enhance communication, issue resolution, and operational discipline while focusing on continuous...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $145K *

Transform labor relations by leading strategic negotiations, managing multiple CBAs, and fostering positive employee relations in a dynamic, unionized environment while collaborating closely with HR a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.