Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Elevate operational performance by managing logistics, optimizing workflows, and leading teams. Drive continuous improvement within a fast-paced environment while ensuring efficient production and exc...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Join a team that's dedicated to optimizing operations and achieving excellence. Lead daily logistics activities, enhance efficiency, and elevate team performance in a fast-paced environment while exce...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $140K *

Help us optimize client service by leading a wealth management team, mentoring team members, and ensuring operational excellence in a dynamic environment focused on exceptional client experiences and...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Join a dynamic team to lead the credit-to-cash cycle, enhancing collections strategies and financial performance while collaborating with accounting to ensure robust cash flow management...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform your career with a leadership role that drives marketing strategy, enhances brand presence, and boosts revenue through innovative demand generation and content strategies. Shape the future o...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$93K - $110K *

Shape the future of food production by leading teams and ensuring safety, quality, and efficiency. Collaborate across departments to drive continuous improvement and foster a culture of accountability...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$96K - $108K *

Drive operational excellence by managing budgets, vendor contracts, and financial tools. Collaborate with cross-functional teams to enhance reporting, improve processes, and support procurement operat...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$152K - $190K *

Lead and develop a global Network Operations team, ensuring performance, service health, and network resilience. Initiate operational standards and drive automation while collaborating with cross-func...

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$115K - $163K *

Tackle complex Insider, Internal Fraud and Conduct Risk evaluations, offering insight and governance across sectors. Elevate oversight through strategic risk assessments, ensuring effective controls a...

Toronto, ONIn-Person

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $170K *

Join a team that's dedicated to revolutionizing automotive financing solutions. You will strategize bespoke financial packages, ensure compliance, and foster connections with lenders, driving guest sa...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Shape a high-performing sales team by driving talent development and accountability. Lead initiatives to exceed business results while fostering relationships and a team-first culture in a dynamic env...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Shape your future by leading a dynamic sales team committed to excellence. Foster a collaborative culture focused on performance, accountability, and member satisfaction while achieving sustainable bu...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Lead the charge in developing a high-performing sales team dedicated to member satisfaction. Drive business results through strong leadership, talent development, and strategic partnerships while fost...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$89K - $147K *

Lead the charge in enhancing operational excellence through strategic maintenance management, ensuring safety, efficiency, and quality in a dynamic 24/7 environment while mentoring a skilled team...

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$80K - $90K *

Optimize client success by managing key accounts, fostering relationships, and delivering actionable performance insights. Collaborate effectively with cross-functional teams to enhance client retenti...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$200K - $265K *

Manage impactful customer relationships to drive AI adoption in Financial Services. Optimize client outcomes through strategic advisory, technical guidance, and change management initiatives, ensuring...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $265K *

Optimize AI adoption within Financial Services as a strategic advisor. Develop key relationships, understand customer needs, and enhance value across diverse segments by leveraging technological insig...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $105K *

Empower your career by leading continuous improvement initiatives to enhance processes, reduce waste, and drive quality within our manufacturing plant. Collaborate with teams to implement Lean and Six...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $120K *

Unlock potential by leading property performance and aligning strategies with ownership objectives. Oversee operations, recruit and develop teams, manage finances, and communicate effectively to enhan...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape the future of property management by leading and enhancing operational excellence across multiple sites, ensuring compliance, financial oversight, and community engagement through effective team...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $120K *

Partner with us to enhance client travel solutions, ensuring satisfaction and retention by leveraging technology and nurturing relationships. Your expertise will drive growth within a diverse portfoli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead operational excellence by overseeing all aspects of multi-client warehouse management, including team leadership, client relations, and financial performance, while ensuring safety and compliance...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$150K - $170K *

Shape your career by driving quality assurance programs at a cutting-edge manufacturing site, ensuring compliance with safety standards while fostering a culture of continuous improvement and operatio...

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$200K - $265K *

Shape Customer Success strategies by optimizing AI adoption in Financial Services. Build strong relationships, drive insights, and support diverse clients in scaling usage to maximize value and achiev...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $265K *

Accelerate progress at harnessing AI in Financial Services by developing strategic partnerships. Drive customer success and adoption of Claude capabilities while navigating complex organizational need...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.