Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$85K - $110K *

Lead and mentor teams in Accounts Receivable, Sales Audit, and Billing, ensuring revenue accuracy and strong internal controls across multiple entities while enhancing process efficiencies and support...

Richmond, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$101K - $152K *

Oversee daily operations at the distribution center, ensuring efficient production and order fulfillment. Collaborate with teams to optimize processes and uphold safety standards while fostering a pos...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$143K - $215K *

Lead the charge in developing a high-performing PMO, ensuring effective project governance, methodology, and stakeholder engagement to drive successful project delivery across IT and business domains...

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Lead the charge in global sales excellence! Drive customer impact and business growth across diverse industries while deepening relationships and executing strategic sales initiatives in a hybrid work...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$135K *

Deliver excellence in plant operations by managing safety, quality, and cost while driving continuous improvement initiatives and optimizing team performance to achieve production targets effectively...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Drive financial excellence as you lead the accounts receivable process, enhance cash flow, and manage a high-performing team, while optimizing operations and fostering cross-functional partnerships fo...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$79K - $87K *

Transform retail operations by leading multiple store teams to achieve sales goals, deliver exceptional customer experiences, and foster a safe and collaborative environment while driving profitabilit...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$93K - $155K *

Lead financial operations, ensure compliance, and manage reporting processes while overseeing a high-performing team to enhance the credit union's financial health and stakeholder service...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$71K - $114K *

Join a transformative initiative by designing impactful Supply Chain processes that drive business value. Enhance operational efficiency through collaboration and innovative digital solutions in a dyn...

US-AnywhereIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$109K - $202K *

Lead the charge in transforming Knowledge Management for a global organization. Drive strategy, optimize workflows, and elevate content quality while enhancing team experiences through innovative AI s...

Montreal, QCIn-Person

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K *

Transform operations by leading a high-growth team focused on efficiency, accountability, and profitability. You’ll steer shop workflow, guide service operations, and leverage key performance metrics...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$120K - $180K *

Lead the charge in optimizing dispatch technology to enhance operational efficiency and customer satisfaction while driving strategic initiatives through collaboration and execution across multiple st...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Transportation

$71K - $114K *

Join our team to design and implement transformative supply chain processes that drive efficiency and sustain business value through innovative strategies and digital capabilities. Your impact will re...

Ottawa, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead operational excellence as you manage a high-performing cash management team, ensuring compliance with regulations and enhancing departmental productivity while fostering a collaborative and servi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Elevate your career by enabling successful, solution-driven sales through technical expertise, collaborative problem-solving, and customer engagement across the Digital Engineering and Manufacturing l...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$78K - $123K *

Champion growth by strategically managing client relationships and driving innovative solutions. Lead cross-functional teams to enhance customer engagement and ensure optimal delivery amidst a complex...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$78K - $123K *

Unlock potential by leading client-centric initiatives and driving strategic growth through relationship building. Collaborate with senior executives to implement innovative solutions in a dynamic, ma...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $110K *

Lead the charge in transforming Quality Operations & Compliance functions, ensuring robust processes and regulatory adherence while driving cross-functional collaboration and continuous improvement in...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$72K - $108K *

Empower our Consumer Business by leading a Store team to achieve growth and deliver exceptional customer experiences while meeting performance goals and mentoring staff for success...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $130K *

Unlock potential by managing IT infrastructure, optimizing systems, and leading projects. Collaborate with teams to enhance IT operations, drive technical innovation, and ensure smooth functioning wit...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $200K *

Transform your career by leading and optimizing cutting-edge paid media strategies for consumer acquisition across multiple channels, leveraging data-driven insights and collaborative leadership to dr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Lead strategic client partnerships in healthcare RCM services, driving satisfaction and growth. Oversee relationship management to ensure operational excellence and performance outcomes for long-term...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $170K *

Transform the future of financial services by leading product strategy across diverse offerings. Collaborate globally to tailor solutions, drive innovation, and enhance customer experiences in lending...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $170K *

Lead the charge in defining a scalable strategy for global financial services, optimizing product delivery and customer experiences while collaborating across regional teams to adapt solutions to loca...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Lead the charge in optimizing client service operations by managing a dynamic team, enhancing workflows, and fostering a customer-centric culture. Drive performance excellence through effective leader...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.