Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$80K - $95K *
Join a team that's dedicated to delivering exceptional construction projects. Oversee project management, coordinate with subcontractors, and ensure timelines and budgets are met while providing outst...
1 week ago
$120K - $150K *
Empower customer relationships by identifying opportunities and delivering tailored solutions. Engage face-to-face with clients, leveraging your sales expertise to drive business growth and enhance sa...
3 weeks ago
$120K - $150K *
Grow your career with a dynamic sales role focused on developing relationships and driving revenue through comprehensive technology solutions. Leverage your consultative skills to engage customers and...
Reposted yesterday
$90K - $120K *
Lead and enhance property management operations across multiple sites, focusing on team development, financial performance, and asset improvement. Engage with residents and stakeholders to foster posi...
Today
$120K *
Elevate overall district performance by leading and developing management teams. Collaborate for operational excellence, ensuring accountability and achieving growth targets through strategic initiati...
3 weeks ago
$75K - $115K *
Transform the future of restaurant operations by leading multiple units, driving sales, and enhancing team performance in a dynamic environment. Leverage your expertise to ensure operational excellenc...
1 week ago
$154K - $247K *
Join a team that's redefining small business benefits by developing innovative payment solutions. Collaborate with partners to enhance Visa's SMB value proposition, driving growth and adoption across...
1 week ago
$85K - $100K *
Unlock your potential by creating compelling content that elevates brand storytelling and engages diverse audiences across digital platforms. Collaborate with cross-functional teams to enhance member...
5 days ago
$97K - $145K *
Empower operational excellence by managing day-to-day business functions, driving performance, and leading a high-performing team in the autonomous vehicle sector. Ensure compliance, foster innovation...
3 weeks ago
$83K - $125K *
Take ownership of warehouse operations, driving performance, employee development, and financial results. Implement best practices and continuous improvement strategies to enhance efficiency and achie...
Reposted 2 weeks ago
$72K - $93K *
Elevate your construction career by ensuring project quality and excellence. Collaborate with teams and manage activities to meet client standards, while overseeing documentation for accuracy and comp...
Reposted 3 weeks ago
Senior Manager, Quality Management
$110K - $130K *
Transform quality management by leading a high-performing team to enhance customer satisfaction, drive continuous improvement, and mitigate risks in a dynamic manufacturing environment. Collaborate ac...
Yesterday
district manager, Cherry Hill, NJ / Philadelphia, PA
$80K - $95K *
Elevate your career by leading a multi-unit retail portfolio, developing Store Managers, and enhancing customer experiences while driving growth and operational excellence in a dynamic environment...
1 week ago
Senior Manager CARE Workforce Mgmt Strategy
$160K - $178K *
Join a team that's redefining workforce management strategy to enhance customer service and operational efficiency. Lead forecasting, capacity planning, and vendor performance initiatives while drivin...
Yesterday
Field Compensation Senior Manager of Product
$139K - $239K *
Optimize enterprise compensation product strategies, aligning governance and delivery across advisor channels to enhance advisor engagement, retention, and scalability in a highly regulated environmen...
Reposted 1 week ago
$88K - $105K *
Advance the accounting department by managing daily operations, ensuring compliance, and producing accurate financial reports. Lead a team to enhance systems and processes while meeting financial obje...
Reposted 6 days ago
Catering Services Manager - Oracle Park
$95K - $105K *
Transform your career by leading catering operations for events, ensuring exceptional service and quality. Collaborate with teams to meet client needs and deliver memorable experiences while managing...
Reposted yesterday
$80K - $95K *
Transform customer relationships and drive B2B sales growth by leading a dynamic team, ensuring exceptional service, and leveraging automotive expertise to build lasting partnerships and achieve perfo...
Today
District Manager - Healthcare+
$95K - $115K *
Optimize operational excellence across multiple units, driving revenue growth, enhancing client relationships, and ensuring top employee engagement while adhering to compliance and safety standards in...
Reposted yesterday
Regional Field Service Manager
$130K - $147K *
Lead a high-performing team of Field Service Engineers to enhance customer satisfaction, drive service execution, and ensure equipment uptime while collaborating with cross-functional partners to supp...
Today
Regional Field Service Manager
$130K - $147K *
Shape exceptional customer experiences by leading a high-performing team of Field Service Engineers. Drive service execution, enhance equipment uptime, and foster cross-functional partnerships to supp...
Today
Regional Field Service Manager
$130K - $147K *
Elevate customer satisfaction by leading a high-performing team of Field Service Engineers, ensuring exceptional service execution and equipment uptime while driving continuous improvement and cross-f...
Today
Regional Field Service Manager
$130K - $147K *
Champion exceptional service delivery by leading a team of Field Service Engineers, ensuring customer satisfaction, operational excellence, and continuous improvement across the region while driving t...
Today
$95K - $115K *
Join a dynamic team as you drive B2B growth, foster customer relationships, and lead a high-performing sales team. Leverage your automotive expertise to deliver exceptional service and achieve sales t...
Today
$80K - $95K *
Champion B2B growth by leading a dynamic sales team, fostering customer relationships, and driving performance metrics to achieve commercial success in the automotive industry...
Today
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.