Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$92K - $108K *

Lead the charge in overseeing front-line technical support operations, ensuring customer satisfaction through effective management of service desk functions and strategic IT initiatives across the org...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Join a team that fosters customer success by managing key accounts, enhancing service operations, and driving collaboration across departments to boost customer satisfaction and operational efficiency...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$97K - $125K *

Drive operational excellence in environmental services, overseeing national teams and managing P&L for diverse client accounts. Ensure compliance, customer satisfaction, and profitable growth through...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$99K - $105K *

Lead and optimize retail operations to enhance visitor experiences while driving sales and effectiveness through strategic planning and team management within a dynamic cultural environment. Your visi...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Unlock your potential as an Accounting Manager, leading financial accuracy and reporting in a fast-paced food distribution environment while driving process improvements and team development...

Richmond, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $85K *

Empower a proactive team by managing and optimizing departmental operations in a fast-paced distribution center, ensuring compliance with safety and performance standards while driving team developmen...

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$105K - $155K *

Empower our clients by ensuring exemplary service and performance management. As the primary liaison for key accounts, leverage expertise to enhance client experience and drive continuous improvement...

Toronto, ONIn-Person

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $140K *

Transform vendor strategies to enhance customer experiences and drive growth. Leverage data-driven insights, manage partnerships, and optimize operations within a dynamic retail environment to deliver...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$99K - $105K *

Engage in optimizing retail operations by driving sales, enhancing visitor experiences, and ensuring efficient inventory management. Collaborate with leadership to develop strategies that align with o...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$106K - $148K *

Accelerate progress at the forefront of global Supply Chain Distribution by driving operational excellence, enhancing service levels, and fostering continuous improvement initiatives to optimize effic...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $140K *

Empower transformational growth for Fortune 500 retail brands by developing vendor strategies that enhance customer experiences and drive innovation on Amazon’s marketplace, impacting millions while c...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $220K *

Drive high-quality client service and lead teams in delivering strategic solutions. Oversee project stages from analysis to delivery, ensuring client satisfaction while expanding business opportunitie...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Champion operational excellence by leading a high-performing warehouse team, ensuring compliance, maintaining safety standards, and driving customer satisfaction through efficient inventory and distri...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$90K - $120K *

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Elevate customer service operations by leveraging expertise in SAP CS and S/4HANA. Drive successful project execution through hands-on configuration, lifecycle implementation, and testing while ensuri...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$96K - $132K *

Lead and enhance our privacy compliance program by managing frameworks, policies, and training. Collaborate across departments to ensure responsible data handling and mitigate privacy risks while repo...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $110K *

Grow your expertise in consumer analytics by driving research initiatives that inform brand strategy and enhance customer experience across business units. Collaborate with cross-functional teams to d...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Join us to enhance IT service delivery in manufacturing, ensuring uptime and efficiency through robust operations and continuous improvement initiatives while fostering strong partnerships with plant...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Empower business growth by leveraging client relationships and innovative strategies. Utilize wireless, wireline, and IoT solutions to meet client needs, driving new business within the commercial acc...

Brampton, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Analyze customer data to drive insights and strategic recommendations, enhancing business decisions across marketing, ecommerce, and customer service. Manage research projects, synthesizing findings f...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$87K - $156K *

Lead the charge in customer success by managing a team of CSMs, driving engagement, and ensuring measurable outcomes for enterprise customers through strategic execution and collaboration across depar...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Tackle complex projects by developing scope, planning resources, and leading teams. Monitor progress, manage risks, and communicate with stakeholders to ensure project success while utilizing PMO proc...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$73K - $112K *

Build lasting client relationships by optimizing sales strategies and managing territories effectively. Leverage technical expertise to represent the brand and achieve sales goals while utilizing Sale...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$135K - $168K *

Transform health care by leading a dedicated pharmacy team to deliver exceptional patient care, ensuring best practices, compliance, and team development while fostering a supportive and inclusive env...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$135K - $176K *

Join a dynamic pharmacy team focused on enhancing patient care and improving community health. Lead with empathy and the highest standards while optimizing pharmacy operations and developing your coll...

2 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.