Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$76K - $93K *

Join a team that's dedicated to delivering innovative media solutions and driving client success. You will manage multiple projects, collaborate cross-functionally, and build strong relationships whil...

Reposted yesterday

  •   Less than 5 years exp.  •   Media

$125K - $145K *

Champion customer relationships by driving product adoption and advocacy. Play a critical role in enhancing onboarding, expanding renewals, and creating impactful marketing campaigns while collaborati...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$76K - $115K *

Join a dynamic team as a leader in retail operations, driving performance and ensuring exceptional customer experiences through effective coaching, management, and operational excellence. Shape the fu...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $89K *

Engage in strategic event sales by driving revenue through consultative selling and client retention. You will excel in prospecting and nurturing relationships while leading a high-performing sales te...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Join a team that's committed to enhancing safety and training programs. Lead health and safety initiatives, ensure compliance, and empower employees in a supportive role that fosters a proactive safet...

Vancouver, BCIn-Person

Reposted 6 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $130K *

Join a team that's shaping the future of data and analytics by leading a centralized BI unit. Drive strategic initiatives, enhance data governance, and empower stakeholders with actionable insights. F...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $100K *

Empower growth by enhancing customer relationships, driving territory revenue, and executing strategic sales plans. Collaborate effectively with cross-functional teams while managing an extensive acco...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $135K *

Drive operational excellence through technology and data insights, transforming merchant partnerships. Collaborate with teams to enhance productivity, streamline processes, and leverage analytics to b...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $135K *

Join a team that's driving operational excellence through innovative technology and data strategies. This role bridges merchant partnerships with product teams to enhance performance, efficiency, and...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $135K *

Elevate merchant productivity through innovative operations management and technology. This role bridges merchants and product teams, optimizing performance metrics and enhancing tools for strategic g...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $135K *

Innovate through operational excellence! Drive productivity improvements, enhance merchant technologies, and leverage data for strategic insights to transform merchant partnerships and optimize perfor...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $163K *

Empower your career by driving business development in the emerging Power Stability market, managing relationships with key stakeholders, and closing impactful deals to enhance renewable energy integr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$98K - $115K *

Join a dynamic team as you lead IT service innovations, enhancing internal applications and tools. Collaborate closely with stakeholders to drive strategic initiatives that empower diverse staff acros...

Burnaby, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $90K *

Advance your career by delivering data-driven insights to enhance client growth and success. Collaborate cross-functionally while driving strategic initiatives in a dynamic retail environment utilizin...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$81K - $116K *

Collaborate with cross-functional teams to drive strategic omnichannel commerce campaigns, ensure alignment with media efforts, and enhance connectivity between shoppers and partners for measurable su...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Elevate operational efficiency by leading maintenance teams to ensure optimal performance of production equipment through strategic oversight and continuous improvement initiatives, contributing to a...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $135K *

Drive operational excellence and enhance merchant productivity through data-driven strategies, technology innovations, and collaborative stakeholder partnerships to maximize engagement and operational...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $135K *

Unlock potential by driving operational excellence and tech innovation across merchant partnerships. Collaborate with stakeholders to enhance productivity, streamline processes, and optimize performan...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $110K *

Empower the service desk operations to enhance end-user support through effective management, automation, and continuous improvement, while fostering a culture of accountability and responsiveness acr...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Advance quality assurance processes to ensure products meet engineering specifications, drive compliance with ISO standards, and enhance customer satisfaction through effective audits and corrective a...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $192K *

Champion innovative product strategies that enhance user experiences and meet business goals through collaboration and execution in a remote agile environment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Champion effective supply chain management and drive operational excellence by leading planning, procurement, and fostering collaboration across departments to meet organizational goals in a dynamic e...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $120K *

Oversee the delivery of managed services, coordinating departmental activities and ensuring compliance with standards while driving optimization and fostering client relationships across all facility...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$155K - $208K *

Champion program success by translating strategic goals into actionable plans. Lead cross-functional initiatives, drive accountability, and manage program delivery while optimizing processes for effic...

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$91K - $136K *

Champion a high-performance team by driving safety, quality, and efficiency while optimizing workflows. Develop talent, manage large-scope projects, and ensure customer satisfaction through strategic...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.