Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$155K - $200K *

Champion program delivery and team performance in payment initiatives, ensuring alignment with strategic business goals while remotely leading and developing a high-functioning project management team...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$126K - $170K *

Lead impactful brand initiatives and drive global partnerships to enhance audience engagement and expand brand visibility. Collaborate across teams to execute high-profile campaigns and foster creativ...

2 days ago

  •   5 - 7 years exp.  •   Media

$180K - $240K *

Develop and manage complex programs for Marine Corps Installations, ensuring alignment with mission goals. Oversee lifecycle management, coordinate with cross-functional teams, and engage senior stake...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $145K *

Empower large-scale program success by managing complex MILCON and ICG initiatives. Lead cross-functional teams to drive execution, align with mission standards, and engage senior stakeholders for eff...

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$126K - $170K *

Shape impactful brand strategies and initiatives, fostering collaboration across teams to enhance audience engagement and drive growth for a well-known global brand and franchise. Lead the execution o...

2 days ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Help us enhance compliance and safety across our fleet by managing our Safety Management System, regulatory monitoring, and audit processes. Collaborate with teams to drive environmental initiatives a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$95K - $115K *

Transform customer data into actionable insights by leading digital analytics initiatives that improve website performance, enhance user experiences, and drive business growth through strategic recomm...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Join a team that's shaping the future of crop insurance by building strategic relationships and driving sales growth, while serving as a trusted advisor to agents across the Minnesota territory. Empow...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Explore dynamic opportunities as a key leader driving territory growth, fostering relationships, and delivering expert insights to empower agents and achieve sales success in the ever-evolving crop in...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$93K *

Drive E-Commerce success by overseeing operations, enhancing revenue, and managing teams. Utilize strategic planning and performance analysis to boost efficiency and maintain compliance while fosterin...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$132K - $178K *

Champion brand growth by leading cross-functional initiatives that elevate audience engagement, expand partnerships, and drive innovative strategies for global brand impact and consistency across dive...

2 days ago

  •   5 - 7 years exp.  •   Media

$93K *

Shape the future of E-Commerce operations by maximizing revenue and efficiency while leading a dedicated team. Drive strategic initiatives and foster partnerships, ensuring operational excellence in a...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $114K *

Discover a dynamic role where you'll oversee multiple stores, drive sales growth, and develop talented teams. Your leadership will enhance customer experiences and operational excellence while achievi...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K *

Lead the charge in managing the full accounting cycle, overseeing AP, AR, payroll, and project invoicing for a dynamic professional services firm. This role offers a chance to contribute in a collabor...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $95K *

Support our clients by managing insurance accounts, ensuring profitability, advising on risk coverage, and leading service teams to enhance client satisfaction and retention. Drive policy accuracy whi...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $150K *

Optimize customer engagement strategies by designing automated lifecycle campaigns that enhance product adoption and retention while leveraging analytics to drive improvements and measure success...

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Elevate service excellence by leading a dynamic 24X7 Service Desk team. Drive strategic initiatives, enhance operational efficiency, and foster effective partnerships to meet future technology needs...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Advance our Management Liability accounts by providing expertise and support to partner agents. Focus on business retention, upselling, and delivering best-in-class service through effective communica...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Drive the parcel transportation strategy, optimizing carrier relationships and performance for efficiency. Collaborate cross-functionally to enhance customer solutions and elevate operational excellen...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$86K - $103K *

Optimize customer relationships as you manage and grow accounts, drive new business, and enhance sales impact through strategic engagement and support across the commercial sector, focusing on custome...

Reposted yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $100K *

Unlock potential by leading and optimizing propane delivery operations to ensure safety, efficiency, and compliance while fostering a high-performing workforce and strong customer satisfaction...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$81K - $110K *

Join a team that's committed to delivering seamless corporate flight operations. You will coordinate passenger travel logistics and ensure an exceptional travel experience, while managing schedules, t...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Champion operational excellence across multiple locations, driving sales performance, managing compliance, and fostering team development. Ensure customer service standards are upheld while improving...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Manage and inspire a team to deliver quality administrative services for corporate lending processes, ensuring accuracy and compliance while fostering strong client relationships and efficient operati...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Champion payroll accuracy and compliance by overseeing the payroll team, ensuring timely processing, training staff, and maintaining compliance with federal and state regulations. Drive process improv...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.