Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$92K - $103K *

Drive exceptional customer experiences by leading a dynamic store team, focusing on operational excellence and responsible retailing, while ensuring a strong commitment to community values and busines...

Windsor, ONIn-Person

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Champion operational excellence across multiple locations, driving sales performance, managing compliance, and fostering team development. Ensure customer service standards are upheld while improving...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Manage and inspire a team to deliver quality administrative services for corporate lending processes, ensuring accuracy and compliance while fostering strong client relationships and efficient operati...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Champion payroll accuracy and compliance by overseeing the payroll team, ensuring timely processing, training staff, and maintaining compliance with federal and state regulations. Drive process improv...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $113K *

Elevate digital experiences by managing client projects from implementation to ongoing product improvements. Collaborate with diverse teams and vendors to ensure readiness and customer satisfaction ac...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $150K *

Drive desktop support operations by leading a team, managing infrastructure, and ensuring seamless technology solutions that enhance productivity and service efficiency across the organization. Champi...

Today

  •   5 - 7 years exp.  •   Information Technology

$93K - $143K *

Champion logistics excellence by leading projects, optimizing processes, and fostering cross-functional collaboration to drive continuous improvement in operations, enhancing efficiency and operationa...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$85K - $117K *

Lead the execution of client implementation projects, ensuring alignment across cross-functional teams to enhance operational efficiency and exceed client expectations while driving process improvemen...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$97K - $143K *

Champion service excellence by managing operations and customer support for parts orders, ensuring accuracy and timely delivery while fostering cross-functional collaboration and team development to m...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $151K *

Champion cloud security by leading engagement with strategic customers, ensuring effective adoption of Wiz's solutions. Drive collaborative initiatives that enhance customer value and navigate robust...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $105K *

Drive growth by leading diverse store teams, enhancing customer experiences, and crafting strategies to achieve operational and financial excellence across a multi-unit portfolio, while fostering comm...

3 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$88K - $105K *

Lead driver safety and compliance initiatives, ensuring adherence to regulations and fostering a culture of safety through continuous improvement in fleet operations, driver coaching, and incident pre...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$84K - $125K *

Lead the charge in optimizing service center operations while driving customer satisfaction and team performance through efficient management and strategic improvements...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Pioneer a global service desk strategy, leading support operations across regions. Drive excellence through ITSM capabilities and automation, enhancing end-user experiences while collaborating closely...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $130K *

Transform your career by overseeing complex operational projects, fostering staff development, and enhancing organizational efficiency. Drive strategic initiatives and lead a team to achieve departmen...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $115K *

Elevate growth and customer success by driving adoption of cutting-edge vehicle calibration and repair solutions. Collaborate cross-functionally to develop strategic partnerships and deliver results i...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$165K - $185K *

Champion operational excellence by leading a high-performing team, optimizing microelectronics manufacturing, and driving continuous improvement in efficiency and quality metrics across diverse functi...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$121K - $133K *

Drive market success by leading effective go-to-market strategies and communication initiatives, ensuring alignment with brand goals and maximizing product visibility, customer engagement, and profita...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $85K *

Transform guest experiences by overseeing exceptional catering operations. Manage logistics, client relations, and team development to ensure successful events. Thrive in a dynamic environment while a...

5 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $100K *

Oversee the execution of catering events, managing staff, and ensuring exceptional service while maintaining financial oversight and compliance with sustainability practices and culinary standards...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$120K - $180K *

Join a team that's dedicated to delivering exceptional finance solutions. Leverage your expertise to optimize profitability, ensure compliance, and enhance customer experience while collaborating clos...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Unlock customer potential as a vital partner in their success journey. Manage accounts to drive satisfaction, adoption, and renewals, while leveraging insights to foster long-term relationships and en...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Unlock potential by managing enterprise customer accounts and driving success through value engagement, adoption, and retention. Collaborate with stakeholders to enhance customer experiences and ensur...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $199K *

Join our team to empower consumer insights through advanced research methodologies. Lead customer research efforts, leveraging AI tools for faster, cost-effective insights. Collaborate with executives...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $100K *

Oversee strategic initiatives and performance management to align corporate objectives. Collaborate across functions to develop executive-level materials and drive data-driven decision-making for impa...

Markham, ONIn-Person

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.