Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$85K - $90K *

Engage team members to drive operational excellence across logistics, ensuring adherence to safety and quality standards while managing day-to-day activities and implementing continuous improvement in...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$75K - $95K *

Engage in a dynamic Client Relationship Manager role, leveraging technical expertise and client management skills to deliver strategic technology solutions. Collaborate with cross-functional teams to...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Drive transformational learning experiences for field sales teams by developing and executing innovative training programs that enhance performance and ensure alignment with company goals across diffe...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$220K - $250K *

Innovate and lead a dynamic team focused on generating new SMB business. Drive pipeline conversion, enhance sales velocity, and build efficient processes to support rapid growth within a metrics-drive...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Champion customer relationships as a strategic leader driving high-volume sales, ensuring fleet availability and operational performance. Leverage 12+ years of aviation expertise to streamline service...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$145K *

Champion client success by leading accounting engagements, mentoring teams, and ensuring financial accuracy. Drive quality, manage risks, and enhance workflows to elevate performance across multiple c...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$140K - $165K *

Pioneer the strategy and execution of our Customer Portal across web and mobile platforms. Collaborate with cross-functional teams to enhance user experience, engagement, and satisfaction, shaping the...

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$69K - $129K *

Join our dynamic team to develop and manage vendor partnerships, enhancing productivity and service quality. Collaborate with stakeholders to analyze program outcomes and ensure effective execution of...

Toronto, ONIn-Person

Today

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Grow your career with a pivotal role overseeing accounting policies, payroll management, and financial reporting for our hotels. Contribute to strategic initiatives by leveraging your expertise in a d...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $115K *

Lead and optimize a dynamic 24/7 warehouse operation while fostering a culture of excellence. Drive safety, productivity, and team performance through strategic management and continuous improvement i...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$65K - $100K *

Drive fleet excellence by leading a team focused on safety and efficiency, ensuring reliable operations and top-notch service. Engage with technicians and enhance the fleet management culture for opti...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$65K - $100K *

Lead the charge in fleet operations maintenance, ensuring safe practices, efficient management of personnel, and adherence to regulatory standards while fostering a culture of service and reliability...

1 month ago

  •   5 - 7 years exp.  •   Transportation

$70K - $95K *

Drive operational excellence by managing daily activities and leading teams to maximize efficiency, productivity, and safety while fostering a culture of continuous improvement and achieving performan...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Create a high-performance culture by leading logistics operations, maximizing efficiency, and implementing strategies that ensure smooth delivery while guiding your team towards success...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$75K - $95K *

Accelerate operational success at our facility by managing daily activities, leading teams, and driving continuous improvements to enhance productivity, safety, and customer satisfaction while meeting...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Drive the efficiency and productivity of daily operations while leading teams to ensure quality and customer satisfaction. Oversee compliance and develop process improvements to meet operational objec...

Bridgeland, UTIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Optimize daily operations and lead teams to drive efficiency, safety, and quality. Collaborate cross-functionally to meet performance standards and enhance customer satisfaction while promoting contin...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Transform customer experience insights into actionable strategies. Lead analytics initiatives, develop comprehensive frameworks, and drive proactive improvements across the enterprise. Collaborate wit...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $132K *

Lead the charge in developing a high-performing Customer Support team, driving engagement and innovation while ensuring exceptional service and efficiency across benefits inquiries for a growing custo...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$60K - $103K *

Empower customers by delivering exceptional technical support for circuit breakers. Engage with clients via phone, email, and chat, troubleshooting issues while ensuring a seamless experience. Collabo...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Lead the charge in assessing creditworthiness and optimizing collection processes. This role demands strategic oversight of credit assessments, managing accounts, and collaborating across teams to ens...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$99K - $114K *

Create impactful customer journeys by leading lifecycle marketing strategies and optimizing cross-channel campaigns. Drive retention and re-engagement efforts that enhance customer experience and acce...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$123K - $186K *

Transform the Sales Development ecosystem by leading global initiatives, driving standardization and collaboration while developing strategic insights and fostering a culture of innovation. Engage cro...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $186K *

Shape strategic initiatives and drive global operational excellence by collaborating with cross-functional teams to standardize and optimize the Sales Development process, fostering a culture of innov...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.