Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$81K - $104K *

Drive your career forward by managing a team of field technicians, ensuring quality service delivery, workflow efficiency, and staff development to meet productivity goals and customer satisfaction ac...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Join a team that thrives on driving sales success and supporting sales associates. Take ownership of managing and training a dynamic sales team while building customer relationships to enhance dealers...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Lead the charge in optimizing IT Service Desk operations, ensuring high-quality support and operational efficiency while managing a dedicated team to drive continuous service improvement and maintain...

Burnaby, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Champion the strategic partnership with a global brand, leading a diverse team to ensure exceptional account performance, operational excellence, and client satisfaction while driving innovation and g...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Join a team that's dedicated to enhancing customer experience in Federal Government projects through innovative SAP Concur solutions, ensuring seamless implementation and support in a dynamic, Agile e...

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$125K - $140K *

Lead the charge in managing operations for Smart Road Technology division. Ensure project success through effective planning, safety, and financial oversight while fostering strong client relationship...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $108K *

Champion the expansion of sales in the construction sector by leveraging existing relationships and identifying new customers, driving revenue growth and enhancing market presence across the region th...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $110K *

Shape the future of financial operations by leading forecasting, budgeting, and reporting functions. Collaborate with teams to enhance processes, maintain compliance, and deliver exceptional service...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $110K *

Transform financial operations by leading budgeting, forecasting, and reporting in a fast-paced environment. Manage finance staff while ensuring compliance and delivering exceptional customer service...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Transform customer support dynamics by leading a high-performing team dedicated to operational excellence and exceptional service, ensuring a seamless 401(k) administration experience for all users wh...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$71K - $95K *

Drive operational excellence by leading service delivery, governance, and improvement initiatives while ensuring alignment between stakeholders and service teams for optimal performance...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$79K - $113K *

Lead the charge in enhancing service operations by managing a skilled team of Service Technicians, driving efficiency, customer satisfaction, and overall performance while overseeing maintenance proce...

Etobicoke, ONIn-Person

Reposted today

  •   5 - 7 years exp.  •   Transportation

$77K - $123K *

Lead a dynamic service team, enhancing efficiency and customer satisfaction through effective management, equipment maintenance, and strategic improvements within a thriving maintenance enterprise...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $120K *

Join a dynamic team as a leader in service management, driving efficiency in maintenance operations while enhancing customer satisfaction. Develop and empower technicians, handle budgets, and promote...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $105K *

Reimagine service operations by leading a skilled team to enhance customer satisfaction and efficiency while driving continuous improvement in a dynamic environment focused on excellence and care...

Earlton, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Partner with us to drive client satisfaction by managing key accounts and executing projects. Oversee order fulfillment, ensure regulatory compliance, and foster cross-functional collaboration in a fa...

Mississauga, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$70K - $95K *

Drive exceptional service as you lead a dedicated Customer Care team, ensuring high-quality interactions while managing customer orders from receipt to shipment. Collaborate cross-functionally to enha...

Vancouver, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive customer operations excellence across EMEA by leading teams in service, order management, and supply chain collaboration. Cultivate a customer-centric culture while ensuring adherence to regiona...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$72K - $116K *

Optimize marketing initiatives by executing targeted campaigns and analyzing performance metrics. Collaborate with sales and vendors to enhance customer acquisition while managing project timelines an...

Irvine, ABIn-Person

Today

  •   Less than 5 years exp.  •   Business Services

$72K - $116K *

Join our team to develop and implement marketing strategies that drive customer growth and enhance market positioning. Collaborate with sales, vendors, and partners, and analyze campaign performance t...

Today

  •   Less than 5 years exp.  •   Business Services

$72K - $116K *

Contribute to strategic marketing initiatives as a key partner, executing campaigns and analyzing performance to drive growth and customer engagement. Collaborate across teams, manage projects, and op...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$72K - $116K *

Optimize marketing strategies by executing campaigns that drive growth and enhance customer engagement. Collaborate with vendors and internal teams to analyze performance metrics and improve effective...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Drive sales effectiveness by enhancing analytics, CRM governance, and enablement. Collaborate across teams to streamline processes, improve reporting, and optimize operations for the North America sal...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Join a dynamic team to develop sales analytics and optimize pipeline processes, supporting data-driven decision-making and cross-functional collaboration. Your insights will drive performance enhancem...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$94K - $115K *

Elevate product quality and service standards by providing expert technical support and training to retailers, while actively investigating and resolving field issues to enhance customer satisfaction...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.