In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$70K - $95K *
Transform the sales landscape by leading a dynamic team of Outside Sales Representatives, driving growth, and fostering a culture of high performance and collaboration to achieve sales targets and mar...
2 weeks ago
$81K - $106K *
Drive impactful merchandising strategies for Quebec Dealers, ensuring alignment with national initiatives. Enhance advertising and promotional effectiveness, leading to heightened brand engagement and...
3 weeks ago
$87K - $118K *
Lead a high-performing customer support team to enhance client experiences, driving process improvements and leveraging feedback for product enhancements as the company scales to meet growing demands...
2 weeks ago
$87K - $118K *
Drive success at the forefront of customer support, leading a dynamic team to enhance product engagement and satisfaction through coaching and innovative management practices in a fast-paced environme...
2 weeks ago
$64K - $129K *
Unlock opportunity as you manage client relationships and service delivery, ensuring profitability and customer satisfaction. Your expertise will drive financial health while leading a team to exceed...
2 weeks ago
$86K - $136K *
Drive operational excellence by leading a team dedicated to enhancing service delivery, collaborating with stakeholders, and implementing best practices in property management while ensuring quality s...
4 weeks ago
$80K - $150K *
Unlock potential by managing and expanding client accounts to drive growth, enhance service delivery, and ensure client satisfaction through proactive communication and relationship building...
Today
$80K - $124K *
Empower a field team through leadership and strategic guidance, ensuring optimal program delivery and client satisfaction while driving performance metrics and fostering team development in a dynamic...
2 weeks ago
Customer Success Manager - Canada
$70K - $95K *
Drive customer success by managing enterprise accounts, enhancing product adoption, and ensuring value realization. Collaborate cross-functionally to achieve strategic business objectives and nurture...
2 weeks ago
Customer Service Support Supervisor
$72K - $101K *
Oversee customer support operations, ensuring effective communication and service delivery while mentoring staff and enhancing processes to achieve high-quality service outcomes and operational effici...
3 weeks ago
Manager, Client Service Delivery Operations (GWO)
$90K - $120K *
Advance client tax reporting by leading a dynamic team, ensuring compliance and operational excellence across tax regimes. Collaborate enterprise-wide to enhance client relations and drive continuous...
3 weeks ago
Customer Service Vendor, Senior Manager
$140K - $170K *
Elevate customer satisfaction by overseeing a sophisticated outsource partner, driving seamless service and innovative customer experience strategies across beauty brands, while ensuring operational e...
3 weeks ago
$90K - $120K *
Shape the future of customer relationships by leading the full lifecycle, from onboarding to renewal, while driving measurable success for clients. You'll cultivate partnerships, advocate for customer...
1 week ago
$80K - $120K *
Champion customer success by leading the full lifecycle from onboarding to renewal. Engage stakeholders, deliver strategic insights, and enhance relationships to drive advocacy and measurable outcomes...
1 week ago
Client Manager, Customer Success
$136K - $144K *
Unlock your potential by leveraging automotive data to drive client success, provide deep insights, build relationships with OEMs, and support strategic decisions, all while shaping the future of auto...
2 weeks ago
$90K - $110K *
Join a team that's transforming customer support in a growing tech company. Lead and inspire a new team, enhance customer satisfaction, and drive operations with innovative strategies. Shape the servi...
Reposted 1 week ago
$140K - $180K *
Lead and optimize a dynamic Customer Service team, driving operational excellence through data insights and collaboration. You'll shape the CS function, supporting rapid growth and ensuring top-tier c...
2 weeks ago
$140K - $180K *
Drive operational excellence and lead a customer service team, enhancing tools and metrics to optimize customer experiences. Collaborate across functions to influence product development and continuou...
2 weeks ago
$140K - $180K *
Join a team that's redefining customer service excellence by leading a dynamic group of Customer Success Representatives. Drive operational success and ignite change through data-driven insights, whil...
2 weeks ago
Manager, TB Inbound Contact Centre
$75K - $95K *
Join a team that's dedicated to enhancing client experiences and building strong relationships. Lead a high-performing unit focused on coaching and developing talent while driving growth and ensuring...
2 days ago
Manager, TB Inbound Contact Centre
$75K - $95K *
Drive client relationships and team performance within financial consulting. Lead, coach, and inspire a collaborative team to enhance client experiences and achieve growth, all while upholding regulat...
2 days ago
Manager, Maintenance Sales and Customer Service
$70K - $95K *
Shape exceptional customer experiences in the MRO domain by managing client relationships and sales processes, all while ensuring accurate service delivery and supporting the growth of a new Part 145...
1 week ago
$75K - $95K *
Drive exceptional client service as a Service Experience Manager, overseeing a dynamic compliance team committed to operational excellence and high-quality business solutions across various compliance...
1 week ago
$75K - $95K *
Lead the charge in delivering exceptional client service with a customer-focused compliance team. Drive operational excellence while fostering team development and productivity through strategic manag...
1 week ago
PROJECT MANAGER (Customer Service and Issues Management)
$103K - $141K *
Join us in driving strategic customer service and issues management to enhance project outcomes. Collaborate across divisions to tackle high-profile challenges, ensuring informed decision-making and p...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.