Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$104K - $122K *

Engage in AML/ATF compliance examinations, ensuring regulatory adherence and enhancing processes. Collaborate effectively with teams while communicating findings and building strong relationships acro...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Take ownership of district installation operations, driving performance and customer service while fostering team connectivity to achieve P&L goals and continuous improvement across branches in a dyna...

1 month ago

  •   5 - 7 years exp.  •   Technical Services

$60K - $105K *

Lead daily office operations, ensuring smooth workflow and effective support for administrative, facilities, purchasing, and accounting functions while fostering a productive workplace culture...

Mississauga, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $165K *

Develop and execute a comprehensive content strategy that drives engagement and growth across multiple platforms in the consumer financial services sector, ensuring high-quality, optimized content tha...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that oversees daily warehouse operations, optimizes resources, drives continuous improvement, and leads large teams to deliver exceptional service in a dynamic logistics environment...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$85K - $100K *

Grow your career with a dynamic team leading warehouse operations, optimizing efficiency, and ensuring exceptional customer service in a fast-paced 3PL environment. Drive engagement and operational ex...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$105K - $130K *

Lead the charge in defining Customer Success for a new product, partnering across teams to improve client engagement and outcomes while shaping playbooks and strategic initiatives for long-term growth...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$105K - $130K *

Empower eCommerce brands by shaping customer success strategies, optimizing retention, and driving impactful insights from AI-driven discovery experiences. Collaborate with cross-functional teams to e...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $110K *

Transform client experiences by leading strategic account management for high-end culinary activations. Drive seamless operations and foster partnerships with up to 30 hospitality vendors, ensuring ex...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $110K *

Unlock your potential by leading vital maintenance operations, driving reliability and safety in our manufacturing plant while managing and inspiring a diverse multi-shift team to achieve continuous i...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $150K *

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$219K - $323K *

Lead a team of data scientists to enhance customer resolutions across support channels. Drive analytical vision and measurement frameworks that improve customer experience while managing operational c...

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$85K - $118K *

Join a team that's dedicated to enhancing customer experience in healthcare. Manage relationships, provide training, and secure contract renewals while driving the successful adoption of our SaaS solu...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $135K *

Champion operational excellence by enhancing claims processes, managing performance, and ensuring compliance within a dynamic insurance environment while collaborating with diverse stakeholders for op...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $175K *

Champion sales growth by leading and coaching a dynamic team, ensuring exceptional service and customized solutions for homeowners, while driving revenue and expanding market presence in the residenti...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K *

Elevate guest satisfaction by managing all aspects of food service operations, including budget oversight, staff supervision, and compliance with health and safety standards while developing nutritiou...

Today

  •   Less than 5 years exp.  •   Healthcare

$165K - $185K *

Join a dynamic team as you lead the execution and growth of client engagements. Oversee project delivery, drive client satisfaction, and enhance team performance while managing multiple strategic acco...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$85K - $120K *

Transform the product landscape by collaborating cross-functionally to define, develop, and enhance product lines that drive customer satisfaction and compliance while improving overall product perfor...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$107K - $145K *

Lead a dynamic underwriting team focusing on commercial financing. Leverage your credit expertise to guide credit proposals and enhance risk mitigation for agribusinesses, while fostering a collaborat...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$107K - $145K *

Advance your career by leading a regional underwriting team, leveraging your commercial financing expertise to enhance credit proposals for agribusinesses, and fostering a collaborative, high-performa...

Blainville, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$70K - $95K *

Join a team that's dedicated to executing impactful trade shows and events. As a coordinator, you'll manage schedules, client communications, and logistics to ensure seamless project delivery and clie...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $110K *

Lead the charge in transforming data into actionable insights that drive customer engagement and strategic decision-making. Develop analytics and reporting capabilities to enhance business performance...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $115K *

Transform distributor operations by managing sales tracing and chargeback strategies. Collaborate cross-functionally to enhance channel support and drive efficiency in a role pivotal for overseeing $3...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $127K *

Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.